Zicane Posted November 29, 2016 Share Posted November 29, 2016 I am seeing a 'SUBSCRIBE NOW' button for beginning chapter one of KoTET. But I already AM a subscriber and have been for some time. Link to comment Share on other sites More sharing options...
Olirum Posted November 29, 2016 Share Posted November 29, 2016 Same here Link to comment Share on other sites More sharing options...
Therium Posted November 29, 2016 Share Posted November 29, 2016 Having this issue too. Link to comment Share on other sites More sharing options...
delyapple Posted November 29, 2016 Share Posted November 29, 2016 Me too! Link to comment Share on other sites More sharing options...
_Willock_ Posted November 29, 2016 Share Posted November 29, 2016 Me too, I was subbed for at least 2 months before today so I should be eligible for early access? Link to comment Share on other sites More sharing options...
Zdravkoswtor Posted November 29, 2016 Share Posted November 29, 2016 I also have this issue. :/ Link to comment Share on other sites More sharing options...
JainaSoloFel Posted November 29, 2016 Share Posted November 29, 2016 Same... I've sent a ticket to support... i've relogged, changed servers, rebooted game and system... i feel like all i'm left with trying on my end is uninstalling and reinstalling Link to comment Share on other sites More sharing options...
prexium Posted November 29, 2016 Share Posted November 29, 2016 (edited) I'm having the same issue.. and all my crew skills are gone. *EDIT* Press "B" and your crew skills repopulate. But still can't play new content. Double checked when I subscribed and it was before the 25th. Edited November 29, 2016 by prexium Link to comment Share on other sites More sharing options...
Xekiestr Posted November 29, 2016 Share Posted November 29, 2016 Also having this problem. Link to comment Share on other sites More sharing options...
Therium Posted November 30, 2016 Share Posted November 30, 2016 Update for those who have been having this issue- I put in a ticket and received a response that I have to call customer support. • USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT) • UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT) • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET) • Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET) Good luck! Link to comment Share on other sites More sharing options...
Maranatmaka Posted November 30, 2016 Share Posted November 30, 2016 Thanks for the phone number. I'm gonna call'em today and oh boy they gonna hear me out. Link to comment Share on other sites More sharing options...
Olirum Posted November 30, 2016 Share Posted November 30, 2016 Update for those who have been having this issue- I put in a ticket and received a response that I have to call customer support. • USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT) • UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT) • France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET) • Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET) Good luck! I received the same answer, the problem is that I live in none of those countries and it is quite expensive make an international call -.- Link to comment Share on other sites More sharing options...
ThaNuls Posted November 30, 2016 Share Posted November 30, 2016 I am going to post what I posted in the other threads about this and I hope this helps answer your situation. If you were not a subscriber from Oct 25 through Nov 27 continuously you are NOT eligible for early access. You must have access to KOTET in order to do any of the new chapters or level to 70. You will get access and be able to level past 65 on Friday along with the rest of the subscribers who didnt qualify for early access. From the KOTET announcement page: "Join the battle 3 days ahead of official launch by being a Premium player (subscriber status) continuously from October 25 – November 27. Early Access begins November 29." IF you meet those requirements, you should put in a ticket or call one of those numbers. I would also try the support forum by clicking on support and going to bottom of that page and you will see a Q and A forum for support. Hope this helps clarify somethings or helps you get it resolved. Link to comment Share on other sites More sharing options...
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