Crazymanik Posted November 27, 2016 Share Posted November 27, 2016 Hi, I'd like to report an issue which is occuring to me since I've return to SWTOR after several month absence. I've changed my GPU in the meantime, but I highly doubt that my issue is in the GPU, as SWTOR is the only game which is doing this. I am playing far more demanding games, and they are running like heaven. Like Witcher 3 or Battlefield 1 on ultra settings. My GPU is Nvidia GTX 980, Gigabyte G1 Gaming version, to be more specific. Driver version is - 375.95 Does anyone know some solution? It's starting to be pretty annoying. Link to comment Share on other sites More sharing options...
Crazymanik Posted November 27, 2016 Author Share Posted November 27, 2016 Just one thing to add... it appears that it is occuring on the random basis. Not like in some specific situation. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 27, 2016 Share Posted November 27, 2016 If it was a game issue then everyone with a 980 would be having the same thing by the sounds of it you are saying the video driver is crashing and resetting I would check temps of both gpu and cpu , it is a misconception that battlefield 1 and witcher 3 are more demanding .... swtor makes a good stress test and any failings in cooling will come to light. not saying this is your issue but it needs to be checked Run a game repair and try a clean install of the video driver if temps are ok Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair. Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher Link to comment Share on other sites More sharing options...
Crazymanik Posted November 27, 2016 Author Share Posted November 27, 2016 If it was a game issue then everyone with a 980 would be having the same thing by the sounds of it you are saying the video driver is crashing and resetting I would check temps of both gpu and cpu , it is a misconception that battlefield 1 and witcher 3 are more demanding .... swtor makes a good stress test and any failings in cooling will come to light. not saying this is your issue but it needs to be checked Run a game repair and try a clean install of the video driver if temps are ok Non-Streaming launcher - Log into the launcher but don't click Play. Check for small letters "ST" in the bottom left corner. If this is NOT present, With the new launcher after login , select the username pulldown on the top right and select settings, then press repair. Streaming launcher - If the letters "ST" is present, close the launcher, right mouse click on the game shortcut, select open file location and delete the BitRaider folder. Then start the launcher Thank you for your feedback. Temps are okay, and I have already done a clean driver installation. Even trough DDU. But I can try Game Repair. And yes... you are correct. My driver is crashing and resetting. Sorry.. I have explained myself wrong. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 27, 2016 Share Posted November 27, 2016 Have a look in the windows reliability monitor as well in case more info is listed other then that try a different video driver version say 373.06 and also place the driver in debug mode per this link Have a scroll through that link for others with 980's just in case relevant Link to comment Share on other sites More sharing options...
Crazymanik Posted November 27, 2016 Author Share Posted November 27, 2016 Here is the log from the windows reliability monitor. It is however in Czech, as I am from the Czech Republic. But I will happily translate anything you'll need. Název události problému: LiveKernelEvent Kód: 117 Parametr 1: ffffa08c0c1ef010 Parametr 2: fffff8020133d60c Parametr 3: 0 Parametr 4: 3600 Verze operačního systému: 10_0_14393 Aktualizace Service Pack: 0_0 Produkt: 768_1 Verze operačního systému: 10.0.14393.2.0.0.768.101 ID národního prostředí: 1029 I have also started a GPU-Z Monitoring as I am playing... and GPU is stuck at around 30% workload. So it's almost not doing anything. http://gpuz.techpowerup.com/16/11/27/bm2.png Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 28, 2016 Share Posted November 28, 2016 (edited) This link is the Microsoft take on the error reported Have you tried an older video driver and placed the driver into debug mode ? Install this directx redist again too Edited November 28, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Crazymanik Posted November 28, 2016 Author Share Posted November 28, 2016 This link is the Microsoft take on the error reported Have you tried an older video driver and placed the driver into debug mode ? Install this directx redist again too Thank you. I have tried to rollback to older video driver, but the issue is still the same. But to be honest, I have not put the driver into debug mode. I am not sure, if this is a HW issue. Could it be the power supply? I have tried to benchmark the GPU and CPU, and this issue did not happened. And GPU was under 100% workload. Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 28, 2016 Share Posted November 28, 2016 (edited) definitely put the driver in debug mode , advise if that helps It can be a lot of things i'm afraid can you post a dxdiag per this link will give better idea of the setup Edited November 28, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Crazymanik Posted November 28, 2016 Author Share Posted November 28, 2016 Here you go :-) http://hastebin.com/romuzidade.tex Link to comment Share on other sites More sharing options...
Crazymanik Posted November 28, 2016 Author Share Posted November 28, 2016 Another news. I've let GPU-Z running during my game, and I have encountered several driver crashes in the Panteer Throne room at Alderaan. Those memory "spikes" are those crashes. http://gpuz.techpowerup.com/16/11/28/9kv.png I have unfortunately forgotten to turn on the Debug Mode. I have turned him on now... so we will see. Link to comment Share on other sites More sharing options...
Crazymanik Posted November 29, 2016 Author Share Posted November 29, 2016 It appears that debug mode helped. Is there any way how to set him permanently? Because I have to turn it on after I shut down the PC. Link to comment Share on other sites More sharing options...
OwenBrooks Posted December 2, 2016 Share Posted December 2, 2016 (edited) It appears that debug mode helped. Is there any way how to set him permanently? Because I have to turn it on after I shut down the PC. If debug mode has helped the issue, it is likely related to the overclock on the video card , I would go to the card manufacturer and see if a new firmware is available in the first instance. I can be reached at EA Answers HQ if I lose sight of here as I dont normally track the bug report forum Debug mode essentially just returns the card to Nvidia stock reference speeds so it is at the clock frequency that nvidia intended. Edited December 2, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
OwenBrooks Posted December 2, 2016 Share Posted December 2, 2016 I have sent this to you as a message in case you do not see this Your issue maybe related to this GTX980 thread - link Link to comment Share on other sites More sharing options...
Recommended Posts