Vaxael Posted October 9, 2016 Share Posted October 9, 2016 (edited) So, here's the full story: When trying to get the latest patch, it kept getting stuck at 62.5%, and after restarting the launcher multiple times, I saw advice to restart my computer. After doing so, my launcher will not even 'launch.' In certain parts of my task manager, it will say that it is running, but it will never ACTUALLY be running, as though it were just a background program. I cannot try and restart, because if I try again without ending the bugged one it will say that 'I cannot run multiple instances,' and if I try again after ending the bugged one, the new one just bugs the same way. I have tried absolutely everything I can think of to get it to work (run on different graphics card, run as administrator, multiple computer restarts, etc.) and none of it has made any difference. I have deleted the patch folder, as other help forums I have seen have said to do, and it made absolutely no difference (the folder has even mysteriously reappeared, because REASONS I guess...). For whatever reason, I don't even HAVE a FixLauncher.exe. If this is not fixed, I don't think I will even be able to PLAY the game. Help? This is my fourth time trying to find a solution on these forums after receiving NO ANSWERS Edited October 9, 2016 by Vaxael Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 9, 2016 Share Posted October 9, 2016 (edited) This is the correct forum (Link) not the bug report forum What Antivirus are you using ? ESET - disable protocol filtering Kaperskey - Disable scan encrypted/secure connections Edited October 9, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Vaxael Posted October 9, 2016 Author Share Posted October 9, 2016 (edited) Just Norton and Malwarebytes. Has never caused problem in the past. I think it is related to the latest patch, but idk Also, can't use that forum, no EA account. Edited October 9, 2016 by Vaxael Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 9, 2016 Share Posted October 9, 2016 (edited) With nortons ensure the firewall is set to allow and not auto for the exception with the launcher closed if a patch folder exists in the game folder delete it and retry You have an EA account see this link Edited October 9, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Vaxael Posted October 9, 2016 Author Share Posted October 9, 2016 With nortons ensure the firewall is set to allow and not auto for the exception with the launcher closed if a patch folder exists in the game folder delete it and retry I have already said, deleting the patch folder does nothing, and it just reappears whenever I try to start the launcher again. Also, Norton has never caused a problem in the past, as it has been on this computer for at least half a year, and this problem only came up a few days ago. Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 10, 2016 Share Posted October 10, 2016 Take the system to a clean boot (Link) and see if the launcher appears, if it does enable one thing at a time to see what is conflicting the bitraider mini support service stub loader will need to be left enabled for patching Link to comment Share on other sites More sharing options...
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