Cindal Posted July 16, 2016 Share Posted July 16, 2016 Message on Launcher says "The login service is currently unavailable. Details can be found on our Twitter account. Unfortunately, whoever wrote the message for the Launcher failed to communicate that to whoever creates the posts on your Twitter account. There is no info under system or server issues either. Perhaps someone can take the time to address this issue. BUT, if you are all at the English cantina and left no one home minding the store it may be a very long time before anyone is able to log into SWTOR. Then again, that may be a goal... Link to comment Share on other sites More sharing options...
Madcalibur Posted July 16, 2016 Share Posted July 16, 2016 Would be nice to be able to login since people this side of the altantic can't attend the cantina event... Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 16, 2016 Share Posted July 16, 2016 If you are using the old security key (attached prior to June 2015) there is an issue logging in If using the mobile key , update to the new one and things will work , you will need to detach the old key and then add the new key See this thread at EA Answers HQ (Link) Link to comment Share on other sites More sharing options...
Cedia Posted July 16, 2016 Share Posted July 16, 2016 DO NOT WANT mobile app My physical security key dongle worked fine this morning. Link to comment Share on other sites More sharing options...
DarkLordSnake Posted July 16, 2016 Share Posted July 16, 2016 I really don't believe it's the security key that's unavailable, but I would very much like a response from a Dev, more than likely they're drunk right now so they probably won't respond until late. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 16, 2016 Share Posted July 16, 2016 (edited) There was a wider EA issue that began about the same time the issue with the old keys started. That EA issue was resolved 30 minutes ago, have flagged with EA community managers that the old keys still have an issue. So this is being looked into Edited July 16, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Repentia Posted July 17, 2016 Share Posted July 17, 2016 I was able to login this afternoon, logged out for dinner and stuff, tried to log back in and suddenly it doesn't work. It can't really be an issue with the authenticator dating back a year ago if I've been using my old authenticator key fob for a few days and it worked fine until 15 minutes ago, can it? Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 17, 2016 Share Posted July 17, 2016 (edited) Yes there is a known issue with those using the physical key fobs and the older mobile app prior to Jun 15 Old Mobile app is 8 digits new one is 6 Digits This should be now fixed and login should work ok now Edited July 17, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
RainenFyre Posted July 17, 2016 Share Posted July 17, 2016 I took my security key off then had to reinstall SWTOR. That seemed to do the trick for me. I think i will experiment with reattaching my security key and see if it still works. Link to comment Share on other sites More sharing options...
Icestar Posted July 17, 2016 Share Posted July 17, 2016 It works now for me. Link to comment Share on other sites More sharing options...
Repentia Posted July 17, 2016 Share Posted July 17, 2016 Had to remove the key in order to log in, but later in the evening guildies said they were able to login using their key so I re-activated it. Seems to work now, so I guess they fixed it? Link to comment Share on other sites More sharing options...
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