Mechavomit Posted July 4, 2016 Share Posted July 4, 2016 Like the title said. The latest games update crashes my PC and it won't boot after that for a while. It overheats my CPU, I guess? Even tho it had no problems updating other software. It goes alright at first, but then I start hearing the coolers whoosh and then it just turns off. I'm not really computer-smart, can I have some advice on what to do? I've already tried uninstalling the game and downloading a new client - didn't help. I cleaned my coolers thoroughly - didn't help. Ran several anti-virus scans - didn't help. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 4, 2016 Share Posted July 4, 2016 (edited) Replace the thermal paste on the CPU cooler, it has likely dried up if it is years old Edited July 4, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Mechavomit Posted July 4, 2016 Author Share Posted July 4, 2016 Replace the thermal paste on the CPU cooler, it has likely dried up if it is years old The CPU is barely three months old. I had an expert check my computer, he said the hardware is fine. It's an issue with the software. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 4, 2016 Share Posted July 4, 2016 (edited) if it was an issue with the software then everyone would be affected. There maybe an underlaying issue with cooling that is surfacing for example, worth checking temps under game load See if this thread sounds similar to what is occurring for you Edited July 4, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Mechavomit Posted July 4, 2016 Author Share Posted July 4, 2016 if it was an issue with the software then everyone would be affected. There maybe an underlaying issue with cooling that is surfacing for example, worth checking temps under game load See if this thread sounds similar to what is occurring for you Thank you. I checked the temp, the CPU heats up to 60` - 61' C when patching and stays that way right until the crash. No spikes, nothing. Link to comment Share on other sites More sharing options...
Spamfritter Posted July 4, 2016 Share Posted July 4, 2016 Since the update, I've started experiencing crashes / lock ups in SWTOR but only in certain parts of the game. Belsavis for example. It normally happens only during area transitions. Computer hardware is what I deal with for a living. I don't have any CPU overheating, or other hardware issues. I can play far more demanding games all day without issue. One of the guys on my raid team has the same problem I do. This wasn't an issue prior to the start of the event and the patch that kicked it off. . Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 5, 2016 Share Posted July 5, 2016 Since the update, I've started experiencing crashes / lock ups in SWTOR but only in certain parts of the game. Belsavis for example. It normally happens only during area transitions. Computer hardware is what I deal with for a living. I don't have any CPU overheating, or other hardware issues. I can play far more demanding games all day without issue. One of the guys on my raid team has the same problem I do. This wasn't an issue prior to the start of the event and the patch that kicked it off. . Ran a game repair ? The only known software issue that will cause a crash is currently Windows 10 and Nvidia SLI systems , see this thread for info Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 5, 2016 Share Posted July 5, 2016 Thank you. I checked the temp, the CPU heats up to 60` - 61' C when patching and stays that way right until the crash. No spikes, nothing. You mention the coolers going woosh , which one would think is due to the need for cooling. Switch to Non streaming per the directions at this link so the bitraider services are no longer needed and see if any change, this is a new game download there is no way around that. Once your using non streaming the system can be taken to a full clean boot per the directions at this link to ensure there isnt any sort of conflict going on. If you also press the windows key and type reliability and open the reliability monitor are there any entries regarding the shutdown ? Link to comment Share on other sites More sharing options...
VectorSkywatcher Posted July 5, 2016 Share Posted July 5, 2016 (edited) I did not see this thread when I made mine. But Launcher crashes to the Desktop for me! It was loading fine before the patch too! I'm re-installing the game complete to see if that fixes it. If not, I will cancel my Sub cause I can not play the game at all. Edited July 5, 2016 by VectorSkywatcher Error in reading the subject. Link to comment Share on other sites More sharing options...
VectorSkywatcher Posted July 6, 2016 Share Posted July 6, 2016 (edited) Okay it error-ed on me for the last time just now. It did not load the planet my Toon was on at all just standing in black space and he falls to his dead 6 times then CoD again. It says the area I'm in is not loaded or even found when it CoDs . I said already that I would not keep re-installing to fix it either takes too long to long see it fail again. Edited July 6, 2016 by VectorSkywatcher Adding more info. Link to comment Share on other sites More sharing options...
Damedius Posted July 6, 2016 Share Posted July 6, 2016 I had really poor performance on Belsavis earlier today when I was there. I'm also getting lots of disconnects. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 6, 2016 Share Posted July 6, 2016 Okay it error-ed on me for the last time just now. It did not load the planet my Toon was on at all just standing in black space and he falls to his dead 6 times then CoD again. It says the area I'm in is not loaded or even found when it CoDs . I said already that I would not keep re-installing to fix it either takes too long to long see it fail again. Run a game repair per the sticky at the top of this forum (link to sticky) Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 6, 2016 Share Posted July 6, 2016 Issues of this type are best posted at EA Answers HQ Link to comment Share on other sites More sharing options...
VectorSkywatcher Posted July 6, 2016 Share Posted July 6, 2016 The bit Streamer for patching was at fault for mine. I deleted the folder and let it reload and it now works again. Link to comment Share on other sites More sharing options...
Spamfritter Posted July 6, 2016 Share Posted July 6, 2016 Ran a game repair ? The only known software issue that will cause a crash is currently Windows 10 and Nvidia SLI systems , see this thread for info Actually, I didn't. I had the problem on Belsavis and since leaving that planet, it hasn't happened since. Interestingly enough I am running Windows 10 and SLI. So is the other guy on my raid team with that issue. Neither of us had the problem before 4.6 and not since 4.6a. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 7, 2016 Share Posted July 7, 2016 Actually, I didn't. I had the problem on Belsavis and since leaving that planet, it hasn't happened since. Interestingly enough I am running Windows 10 and SLI. So is the other guy on my raid team with that issue. Neither of us had the problem before 4.6 and not since 4.6a. This issue is more pronounced on planets like belsavis due to the grass , hence not surprised when on belsavis it appeared. Link to comment Share on other sites More sharing options...
OwenBrooks Posted July 7, 2016 Share Posted July 7, 2016 The bit Streamer for patching was at fault for mine. I deleted the folder and let it reload and it now works again. Glad to hear it is sorted , deleting the bitraider folder triggers the same file verification as the sticky I linked in the previous post. Link to comment Share on other sites More sharing options...
thegreatwarrio Posted July 7, 2016 Share Posted July 7, 2016 I had really poor performance on Belsavis earlier today when I was there. I'm also getting lots of disconnects. I'm not having bad connection but I am having random crashing problems Link to comment Share on other sites More sharing options...
Recommended Posts