Morgani Posted May 21, 2016 Share Posted May 21, 2016 ... even though that's not the case with the game. The launcher has been telling me the login service is currently unavailable for two days. All my googling just seemed to mess up the launcher more so I did a fresh reinstall. Still telling me the login service is unavailable. Is there a current fix for this? Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 22, 2016 Share Posted May 22, 2016 Best to post here Can you ping launchpad.swtor.com ? if it doesnt respond it maybe a net routing issue ensure launcher.exe is in the antivirus and firewall exception lists ESET - disable "protocol filtering" Kaperskey - disable "scan secure/encrypted connections" Norton (Firewall) - set exceptions to "Allow" not "Auto" AVG - disable link scanner surf-shield Link to comment Share on other sites More sharing options...
Morgani Posted May 22, 2016 Author Share Posted May 22, 2016 I checked and I do ping to launchpad.swtor.com and I also attempted to log in after adding launcher.exe to firewall and avast and turning both off. I'm still getting the same message. Thanks though. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 22, 2016 Share Posted May 22, 2016 Have a look in the game folder there will be a log folder paste the last login attempt details, or create a thread at EA answers HQ and attach the launcher log to that post if a ping reaches launchpad.swtor.com then login should be responding Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 22, 2016 Share Posted May 22, 2016 If you have tried to use launcherfix.exe then this repair utility will be needed (Link) Link to comment Share on other sites More sharing options...
Morgani Posted May 23, 2016 Author Share Posted May 23, 2016 2016-05-21 14:25:43 INFO SWTOR Launcher [Core:P1.76.2 Lib:P1.5] initialized. 2016-05-21 14:25:43 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3981744, created=5/21/2016 14:25:31, accessed=5/21/2016 14:25:32, written=11/19/2013 15:33:40 2016-05-21 14:25:43 INFO Initializing download manager 2016-05-21 14:25:43 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 14:25:43 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 14:25:43 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 14:25:43 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 14:25:43 INFO completeLauncherInit() 2016-05-21 14:25:43 INFO -----------------------------(240)----------------------------- 2016-05-21 14:25:43 INFO Timezone: 240 2016-05-21 14:25:43 INFO SpecsHash=2954238555.1005396500 2016-05-21 14:25:43 INFO Checking for launcher update 2016-05-21 14:25:44 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 14:25:44 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 ) 2016-05-21 14:25:44 ERROR Version file doesn't match any version in patch manifest: patcher (e212) 2016-05-21 14:25:44 ERROR Deleting C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\patcher.version, and trying again. 2016-05-21 14:25:44 INFO ManifestComplete. Ready to patch the patcher. 2016-05-21 14:25:44 INFO Going Offline 2016-05-21 14:25:44 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 14:25:45 INFO Manifest Loaded: patcher, current=-1/upcoming=-1/required=82 2016-05-21 14:25:45 INFO A patcher update is required. 2016-05-21 14:25:45 INFO Going Offline 2016-05-21 14:25:45 INFO ManifestState=Download: patcher, current=-1/upcoming=-1/required=82 2016-05-21 14:25:45 INFO Download: http://127.0.0.1:53501/app/download.solidconfig (127.0.0.1 ) 2016-05-21 14:25:45 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg (23.67.60.90 23.67.60.73 ) 2016-05-21 14:25:46 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg 2016-05-21 14:25:46 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg 2016-05-21 14:25:46 INFO Patching group: patcher -1->82 2016-05-21 14:25:46 INFO Patching file: patcher -1->82 2016-05-21 14:25:46 INFO Recognized patcher version 0 2016-05-21 14:25:46 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.z01 (23.67.60.90 23.67.60.73 ) 2016-05-21 14:25:46 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg 2016-05-21 14:25:54 INFO Download: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82/patcher_-1to82.zip (23.62.97.224 23.62.97.218 ) 2016-05-21 14:25:54 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher/patcher_-1to82.solidpkg 2016-05-21 14:25:54 INFO ManifestState=Patch: patcher, current=-1/upcoming=-1/required=82 2016-05-21 14:25:55 INFO Closed launcher 2016-05-21 14:26:03 INFO SWTOR Launcher [Core:P1.77.2 Lib:P1.6] initialized. 2016-05-21 14:26:03 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3990064, created=5/21/2016 14:25:31, accessed=5/21/2016 14:25:58, written=10/14/2014 18:3:40 2016-05-21 14:26:03 INFO Initializing download manager 2016-05-21 14:26:03 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 14:26:03 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 14:26:03 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 14:26:03 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 14:26:03 INFO completeLauncherInit() 2016-05-21 14:26:03 INFO -----------------------------(240)----------------------------- 2016-05-21 14:26:03 INFO Timezone: 240 2016-05-21 14:26:03 INFO SpecsHash=2954238555.1005396500 2016-05-21 14:26:03 INFO Checking for launcher update 2016-05-21 14:26:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 14:26:03 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 14:26:04 INFO Manifest Loaded: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 14:26:04 INFO A patcher update is required. 2016-05-21 14:26:04 INFO Going Offline 2016-05-21 14:26:04 INFO ManifestState=Download: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 14:26:04 INFO Download: http://127.0.0.1:53720/app/download.solidconfig (127.0.0.1 ) 2016-05-21 14:26:04 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg (8.27.229.126 ) 2016-05-21 14:26:05 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg 2016-05-21 14:26:05 INFO Download Creating: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg 2016-05-21 14:26:05 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg 2016-05-21 14:26:05 INFO Patching group: patcher2014 -1->7 2016-05-21 14:26:05 INFO Patching file: patcher2014 -1->7 2016-05-21 14:26:05 INFO Recognized patcher2014 version 0 2016-05-21 14:26:05 INFO Download Downloading: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg 2016-05-21 14:26:05 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7/patcher2014_-1to7.z01 (8.27.229.126 ) 2016-05-21 14:26:13 INFO Download: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7/patcher2014_-1to7.zip (8.27.229.126 ) 2016-05-21 14:26:13 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/patcher2014/patcher2014_-1to7.solidpkg 2016-05-21 14:26:13 INFO ManifestState=Patch: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 14:26:14 INFO Closed launcher 2016-05-21 14:26:21 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 14:26:21 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 14:26:16, written=12/10/2015 16:9:38 2016-05-21 14:26:21 INFO Initializing download manager 2016-05-21 14:26:21 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 14:26:21 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 14:26:21 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 14:26:21 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 14:26:21 INFO completeLauncherInit() 2016-05-21 14:26:21 INFO -----------------------------(240)----------------------------- 2016-05-21 14:26:21 INFO Timezone: 240 2016-05-21 14:26:21 INFO SpecsHash=2954238555.1005396500 2016-05-21 14:26:22 INFO Checking for launcher update 2016-05-21 14:26:22 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 14:26:22 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 14:26:22 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 14:26:22 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 14:26:23 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 14:26:23 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 14:26:23 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 14:26:23 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 14:26:23 INFO Patch completed normally (patcher2014) 2016-05-21 14:26:23 INFO Patching end 2016-05-21 14:26:23 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 14:26:23 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 14:26:24 INFO Manifest Loaded: eualas, current=-1/upcoming=-1/required=0 2016-05-21 14:26:24 INFO ManifestState=Download: eualas, current=-1/upcoming=-1/required=0 2016-05-21 14:26:24 INFO Download: http://127.0.0.1:53954/app/download.solidconfig (127.0.0.1 ) 2016-05-21 14:26:24 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg (23.67.60.73 23.67.60.98 ) 2016-05-21 14:26:25 INFO Download Creating: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg 2016-05-21 14:26:25 INFO Download Creating: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg 2016-05-21 14:26:25 INFO Download Downloading: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg 2016-05-21 14:26:25 INFO Patching group: eualas -1->0 2016-05-21 14:26:25 INFO Patching file: eualas -1->0 2016-05-21 14:26:25 ERROR patching file to same version? 2016-05-21 14:26:25 INFO Recognized eualas version 0 2016-05-21 14:26:25 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.z01 (23.67.60.73 23.67.60.98 ) 2016-05-21 14:26:25 INFO Download: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0/eualas_-1to0.zip (23.67.60.73 23.67.60.98 ) 2016-05-21 14:26:26 INFO Download Complete: Complete: http://cdn-patch.swtor.com/patch/eualas/eualas_-1to0.solidpkg 2016-05-21 14:26:26 INFO ManifestState=Patch: eualas, current=-1/upcoming=-1/required=0 2016-05-21 14:26:27 INFO Patch Complete eualas, current=-1/upcoming=-1/required=0 2016-05-21 14:26:27 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 14:26:27 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 14:26:27 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 14:26:27 INFO Patch completed normally (eualas) 2016-05-21 14:26:27 INFO Patching end 2016-05-21 14:26:46 INFO User logs in. 2016-05-21 14:26:47 INFO Login failure #-134 recorded 2016-05-21 14:26:47 ERROR Server did not properly respond to authenticate: -134 2016-05-21 14:30:11 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 14:30:11 INFO Closed launcher 2016-05-21 13:46:13 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 13:46:13 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 13:46:10, written=12/10/2015 16:9:38 2016-05-21 13:46:13 INFO Initializing download manager 2016-05-21 13:46:13 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 13:46:13 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 13:46:13 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 13:46:13 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 13:46:13 INFO completeLauncherInit() 2016-05-21 13:46:13 INFO -----------------------------(240)----------------------------- 2016-05-21 13:46:13 INFO Timezone: 240 2016-05-21 13:46:13 INFO SpecsHash=2954238555.1005396500 2016-05-21 13:46:14 INFO Checking for launcher update 2016-05-21 13:46:14 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 13:46:14 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 13:46:15 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 13:46:15 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 13:46:15 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 13:46:15 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 13:46:15 INFO Patch completed normally (patcher2014) 2016-05-21 13:46:15 INFO Patching end 2016-05-21 13:46:15 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 13:46:15 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 13:46:16 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 13:46:16 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 13:46:16 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 13:46:16 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 13:46:16 INFO Patch completed normally (eualas) 2016-05-21 13:46:16 INFO Patching end 2016-05-21 13:46:30 INFO User logs in. 2016-05-21 13:46:31 INFO Login failure #-134 recorded 2016-05-21 13:46:31 ERROR Server did not properly respond to authenticate: -134 2016-05-21 13:46:37 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 13:46:37 INFO Closed launcher 2016-05-21 17:16:01 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 17:16:01 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 17:15:56, written=12/10/2015 16:9:38 2016-05-21 17:16:01 INFO Initializing download manager 2016-05-21 17:16:01 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 17:16:01 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 17:16:01 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 17:16:01 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 17:16:01 INFO completeLauncherInit() 2016-05-21 17:16:01 INFO -----------------------------(240)----------------------------- 2016-05-21 17:16:01 INFO Timezone: 240 2016-05-21 17:16:01 INFO SpecsHash=2954238555.1005396500 2016-05-21 17:16:01 INFO Checking for launcher update 2016-05-21 17:16:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 17:16:01 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 17:16:03 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 17:16:03 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 17:16:03 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 17:16:03 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 17:16:03 INFO Patch completed normally (patcher2014) 2016-05-21 17:16:03 INFO Patching end 2016-05-21 17:16:03 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 17:16:03 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 17:16:03 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 17:16:03 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 17:16:03 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 17:16:03 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 17:16:03 INFO Patch completed normally (eualas) 2016-05-21 17:16:03 INFO Patching end 2016-05-21 17:16:20 INFO User logs in. 2016-05-21 17:16:22 INFO Login failure #-134 recorded 2016-05-21 17:16:22 ERROR Server did not properly respond to authenticate: -134 2016-05-21 17:16:25 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 17:16:25 INFO Closed launcher 2016-05-21 18:30:01 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 18:30:01 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 18:29:40, written=12/10/2015 16:9:38 2016-05-21 18:30:01 INFO Initializing download manager 2016-05-21 18:30:01 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 18:30:01 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 18:30:01 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 18:30:01 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 18:30:01 INFO completeLauncherInit() 2016-05-21 18:30:01 INFO -----------------------------(240)----------------------------- 2016-05-21 18:30:01 INFO Timezone: 240 2016-05-21 18:30:01 INFO SpecsHash=2954238555.1005396500 2016-05-21 18:30:01 INFO Checking for launcher update 2016-05-21 18:30:01 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 18:30:01 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 18:30:02 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 18:30:02 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 18:30:02 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 18:30:02 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 18:30:02 INFO Patch completed normally (patcher2014) 2016-05-21 18:30:02 INFO Patching end 2016-05-21 18:30:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 18:30:02 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 18:30:03 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 18:30:03 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 18:30:03 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 18:30:03 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 18:30:03 INFO Patch completed normally (eualas) 2016-05-21 18:30:03 INFO Patching end 2016-05-21 18:30:20 INFO User logs in. 2016-05-21 18:30:21 INFO Login failure #-134 recorded 2016-05-21 18:30:21 ERROR Server did not properly respond to authenticate: -134 2016-05-21 18:30:27 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 18:30:27 INFO Closed launcher 2016-05-21 21:38:47 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 21:38:47 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 21:38:39, written=12/10/2015 16:9:38 2016-05-21 21:38:47 INFO Initializing download manager 2016-05-21 21:38:47 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 21:38:47 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 21:38:47 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 21:38:47 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 21:38:47 INFO completeLauncherInit() 2016-05-21 21:38:47 INFO -----------------------------(240)----------------------------- 2016-05-21 21:38:47 INFO Timezone: 240 2016-05-21 21:38:47 INFO SpecsHash=2954238555.1005396500 2016-05-21 21:38:47 INFO Checking for launcher update 2016-05-21 21:38:47 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 21:38:47 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 21:38:49 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 21:38:49 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 21:38:49 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 21:38:49 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 21:38:49 INFO Patch completed normally (patcher2014) 2016-05-21 21:38:49 INFO Patching end 2016-05-21 21:38:49 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 21:38:49 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 21:38:49 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 21:38:49 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 21:38:49 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 21:38:49 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 21:38:49 INFO Patch completed normally (eualas) 2016-05-21 21:38:49 INFO Patching end 2016-05-21 21:38:53 INFO User logs in. 2016-05-21 21:38:54 INFO Login failure #-134 recorded 2016-05-21 21:38:54 ERROR Server did not properly respond to authenticate: -134 2016-05-21 21:38:57 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 21:38:57 INFO Closed launcher 2016-05-21 22:47:57 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 22:47:57 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 22:47:51, written=12/10/2015 16:9:38 2016-05-21 22:47:57 INFO Initializing download manager 2016-05-21 22:47:57 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 22:47:57 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 22:47:57 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 22:47:57 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 22:47:57 INFO completeLauncherInit() 2016-05-21 22:47:57 INFO -----------------------------(240)----------------------------- 2016-05-21 22:47:57 INFO Timezone: 240 2016-05-21 22:47:57 INFO SpecsHash=2954238555.1005396500 2016-05-21 22:47:57 INFO Checking for launcher update 2016-05-21 22:47:57 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 22:47:57 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 22:47:59 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 22:47:59 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 22:47:59 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 22:47:59 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 22:47:59 INFO Patch completed normally (patcher2014) 2016-05-21 22:47:59 INFO Patching end 2016-05-21 22:47:59 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 22:47:59 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 22:47:59 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 22:47:59 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 22:47:59 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 22:47:59 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 22:47:59 INFO Patch completed normally (eualas) 2016-05-21 22:47:59 INFO Patching end 2016-05-21 22:48:04 INFO User logs in. 2016-05-21 22:48:05 INFO Login failure #-134 recorded 2016-05-21 22:48:05 ERROR Server did not properly respond to authenticate: -134 2016-05-21 22:48:08 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 22:48:08 INFO Closed launcher 2016-05-21 23:30:02 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-21 23:30:02 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/21/2016 22:47:51, written=12/10/2015 16:9:38 2016-05-21 23:30:02 INFO Initializing download manager 2016-05-21 23:30:02 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-21 23:30:02 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-21 23:30:02 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-21 23:30:02 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-21 23:30:02 INFO completeLauncherInit() 2016-05-21 23:30:02 INFO -----------------------------(240)----------------------------- 2016-05-21 23:30:02 INFO Timezone: 240 2016-05-21 23:30:02 INFO SpecsHash=2954238555.1005396500 2016-05-21 23:30:02 INFO Checking for launcher update 2016-05-21 23:30:02 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 23:30:02 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-21 23:30:04 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 23:30:04 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-21 23:30:04 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 23:30:04 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-21 23:30:04 INFO Patch completed normally (patcher2014) 2016-05-21 23:30:04 INFO Patching end 2016-05-21 23:30:04 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-21 23:30:04 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-21 23:30:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 23:30:04 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-21 23:30:04 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-21 23:30:04 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-21 23:30:04 INFO Patch completed normally (eualas) 2016-05-21 23:30:04 INFO Patching end 2016-05-21 23:30:08 INFO User logs in. 2016-05-21 23:30:09 INFO Login failure #-134 recorded 2016-05-21 23:30:09 ERROR Server did not properly respond to authenticate: -134 2016-05-21 23:30:16 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-21 23:30:16 INFO Closed launcher 2016-05-23 02:11:21 INFO SWTOR Launcher [Core:P1.8.2 Lib:P1.6] initialized. 2016-05-23 02:11:21 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=8045584, created=5/21/2016 14:25:31, accessed=5/23/2016 2:11:16, written=12/10/2015 16:9:38 2016-05-23 02:11:21 INFO Initializing download manager 2016-05-23 02:11:21 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings 2016-05-23 02:11:21 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings 2016-05-23 02:11:21 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings 2016-05-23 02:11:21 INFO Sending crash dumps to [https://patcher-crash.swtor.com/crashcatch] 2016-05-23 02:11:21 INFO completeLauncherInit() 2016-05-23 02:11:21 INFO -----------------------------(240)----------------------------- 2016-05-23 02:11:21 INFO Timezone: 240 2016-05-23 02:11:21 INFO SpecsHash=2954238555.1005396500 2016-05-23 02:11:22 INFO Checking for launcher update 2016-05-23 02:11:22 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-23 02:11:22 INFO Download: http://manifest.swtor.com/patch/patcher2014.patchmanifest (159.153.92.50 ) 2016-05-23 02:11:23 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-23 02:11:23 INFO ManifestState=GetManifest: patcher2014, current=-1/upcoming=-1/required=7 2016-05-23 02:11:23 INFO Manifest Loaded: patcher2014, current=7/upcoming=-1/required=7 2016-05-23 02:11:23 INFO ManifestState=Complete: patcher2014, current=7/upcoming=-1/required=7 2016-05-23 02:11:23 INFO Patch completed normally (patcher2014) 2016-05-23 02:11:23 INFO Patching end 2016-05-23 02:11:23 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0 2016-05-23 02:11:23 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 ) 2016-05-23 02:11:23 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-23 02:11:23 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0 2016-05-23 02:11:23 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0 2016-05-23 02:11:23 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0 2016-05-23 02:11:23 INFO Patch completed normally (eualas) 2016-05-23 02:11:23 INFO Patching end 2016-05-23 02:11:43 INFO User logs in. 2016-05-23 02:11:44 INFO Login failure #-134 recorded 2016-05-23 02:11:44 ERROR Server did not properly respond to authenticate: -134 2016-05-23 02:11:47 INFO User presses exit - E:(true,The login service is currently unavailable. Please visit our <a href="http://www.swtor.com/community/">forums</a> for the latest updates on the status of this service.) NE:(false,Network error. Check your internet connection) 2016-05-23 02:11:47 INFO Closed launcher Those are a couple of my log in attempts from 5/21 and 5/22. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 23, 2016 Share Posted May 23, 2016 (edited) 2016-05-21 14:26:47 INFO Login failure #-134 recorded This is usually antivirus caused but given avast not aware of major issues, see this example for -134 listed, in that instance was kaperskey Try a password reset - https://account.swtor.com/user/password/recover Do you have a security key ? maybe remove that first If you see a patch folder in the game installation folder when the launcher is closed delete it. Check the date and time are correct on the system Edited May 23, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Morgani Posted May 23, 2016 Author Share Posted May 23, 2016 I disabled avast, removed my security key and changed my password. I'm still getting login service unavailable. I don't have karsparkey (spelling?) and I never have so I don't what else -134 is telling me. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 24, 2016 Share Posted May 24, 2016 (edited) Restarted your router/modem ? does it have a firewall ? windows defender used as a firewall on the PC ? remove and re-add exception for launcher.exe and ensure it is ticked for public and private networks will have a think on what else may cause this error Is the new launcher appearing or is it the old style launcher ? Edited May 24, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Morgani Posted May 25, 2016 Author Share Posted May 25, 2016 Restarted your router/modem ? does it have a firewall ? windows defender used as a firewall on the PC ? remove and re-add exception for launcher.exe and ensure it is ticked for public and private networks will have a think on what else may cause this error Is the new launcher appearing or is it the old style launcher ? I rebooted both the modem and router after this started happened. I have windows defender turned off. I am right now getting the new launcher, but after I failed to fix it myself I was getting the old launcher until I uninstalled. The old launcher style was still telling me that Login service is unavailable. This is getting frustrating. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 25, 2016 Share Posted May 25, 2016 The launcher repair utility should restore the new launcher (Link) Link to comment Share on other sites More sharing options...
Morgani Posted May 26, 2016 Author Share Posted May 26, 2016 I got the new launcher back by uninstalling and reinstalling. But I can't patch because the launcher won't let me. Same login service unavailable error. Link to comment Share on other sites More sharing options...
OwenBrooks Posted May 26, 2016 Share Posted May 26, 2016 As a test try using http://www.hotspotshield.com , this is a VPN and see if if the launcher works ok with it. it is free with ads so be prepared to see ads with it, simply uninstall it after testing , this is to help see if there is some net issue actually occuring. but if the ping gets there it should be OK unless there is a port block occurring. The official troubleshooter steps is here if you haven't seen them yet (Link) Link to comment Share on other sites More sharing options...
Morgani Posted May 26, 2016 Author Share Posted May 26, 2016 I did all the steps on that page. Still getting the same error. Think I'm going to have to call them. Thanks for all the replies. Link to comment Share on other sites More sharing options...
Daennika Posted June 13, 2016 Share Posted June 13, 2016 I'm having the same issue! Running on windows 10 (newly installed) with Defender/firewall off. Can't log in... Link to comment Share on other sites More sharing options...
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