DarthSaru Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric hmm more waiting Link to comment Share on other sites More sharing options...
grymloque Posted February 9, 2016 Share Posted February 9, 2016 What if any, type of compensation is there going to be to subs for the 10 plus hours of missed game time they have paid for due to this debacle only to stare at the screen with an occasional apology? Link to comment Share on other sites More sharing options...
xkcurtisx Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric while u guys are at it 100% 224 on all nim bosses, u got the chance to modify that single line in the code now. Link to comment Share on other sites More sharing options...
TheHitmanDon Posted February 9, 2016 Share Posted February 9, 2016 i cant believe the kids are whining for compensation for server downtime. ARE YOU SERIOUS RIGHT NOW ?!? Link to comment Share on other sites More sharing options...
Old_Timer Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric I get the feeling you guys are just huddled up in a room laughing your butts off over the addict-rage. Do me a favor and teach these pubs how to properly tank and we'll call it even. Link to comment Share on other sites More sharing options...
JaphetoPine Posted February 9, 2016 Share Posted February 9, 2016 Ah the classic "There are children starving in africa so you shouldn't complain" argument. It's funny how the only place these kind of things are acceptable is in the video game industry. Anywhere else if a service you pay for is disrupted (especially if its for a day or longer) you're usually compensated or at least given a proper apology. My internet went down for a few hours the other day and the ISP gave me a free week in return. They didn't do it because I nor they felt I was entitled to it, they did it because they value their customers. I think Bioware and EA have a lot to learn in that regard. Yeah! I'll drink to that... matter of fact, let's buy that guy (or girl) a round - on the house!!!! Link to comment Share on other sites More sharing options...
FlyinSpaghetti Posted February 9, 2016 Share Posted February 9, 2016 HOLY CRAP! At the 2 cents an hour this games costs a subscriber per month, I'm out ALMOST 20 CENTS worth of playtime. THIS IS AN OUTRAGE! Unlike other MMO's we don't pay for game time (as it's F2P), we pay for subscriber advantages early access being a big part of that. Link to comment Share on other sites More sharing options...
MrUnprofessional Posted February 9, 2016 Share Posted February 9, 2016 http://www.swtor.com/r/br8Zdw Thanks! Link to comment Share on other sites More sharing options...
JasmineMoldovia Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric At what point does bioware start offering compensation for paying customers? Link to comment Share on other sites More sharing options...
sinnavi Posted February 9, 2016 Share Posted February 9, 2016 http://www.swtor.com/r/JN6rrY come get your refer a friend pack Link to comment Share on other sites More sharing options...
Thmsleon Posted February 9, 2016 Share Posted February 9, 2016 Thanks! This is how you get need to rage even more! An update to answer questions just gets people more frustrated. Prepare for another round of nerd rage! -Things your mom says for 1000 Alex! Link to comment Share on other sites More sharing options...
Saskichops Posted February 9, 2016 Share Posted February 9, 2016 Ah the classic "There are children starving in africa so you shouldn't complain" argument. It's funny how the only place these kind of things are acceptable is in the video game industry. Anywhere else if a service you pay for is disrupted (especially if its for a day or longer) you're usually compensated or at least given a proper apology. My internet went down for a few hours the other day and the ISP gave me a free week in return. They didn't do it because I nor they felt I was entitled to it, they did it because they value their customers. I think Bioware and EA have a lot to learn in that regard. Perhaps you should include the quote I replied to. Which had nothing to do with getting money back or anything out of this mess. Tbh, I agree that everyone who was subbed for early access should get something out of it, as we're not exactly having early access now are we. I work as an application designer and if I messed up like this, I would expect to give my customers something extra. A few hours of waiting compared to launches of expansion packs going completely down the gutter is what I aimed at. Link to comment Share on other sites More sharing options...
Thesithforce Posted February 9, 2016 Share Posted February 9, 2016 Would be nice for us subs to get an item of great value for all the down time that this issue has caused. We pay every month and now we cant even play the new chapter, and when you take a day off from work to play the new stuff it is really bad. Link to comment Share on other sites More sharing options...
Darth_Mongor Posted February 9, 2016 Share Posted February 9, 2016 :tranWell this is awesome!!!!!While you are fixing the problems MAKE IT SO WE KEEP OUR LEVELS INSTEAD OF GOING TO BE NERFED ON EACH PLANET THAT IS A ANNOYING AFTER ALL THE HARD WORK GOING INTO OUR CHARACTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PLEASE AND TY!!!!!!!!!!!!!!!!!!!!!!! Link to comment Share on other sites More sharing options...
laytrill Posted February 9, 2016 Share Posted February 9, 2016 What you mean someone who isn't subbed? My heart goes out to them. this i bet most that areQQing are f2p any way Link to comment Share on other sites More sharing options...
Evensong Posted February 9, 2016 Share Posted February 9, 2016 Going to write fan fiction novel about Kylo Ren reaction to server downtime... it should take at least 100 pages Link to comment Share on other sites More sharing options...
Samwilks Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric Thats about as helpful as anything else thats been said in these updates, no chance of getting updates sooner? Link to comment Share on other sites More sharing options...
rednhax Posted February 9, 2016 Share Posted February 9, 2016 Wish you guys(Bioware) would just rollback the server while you come up with patch fixes on your test servers. It's hard to believe any company would consider 12+ hours of downtime acceptable at every update. Guessing you guys are working with very limited IT budgets. Link to comment Share on other sites More sharing options...
AleksandarKey Posted February 9, 2016 Share Posted February 9, 2016 Servers are down,the enemy is damaging your bunker! Link to comment Share on other sites More sharing options...
RougeXD Posted February 9, 2016 Share Posted February 9, 2016 (edited) He is telling us that he has not a ton of information... im not sure if im not smart enough to get it but i havent seen ANY information,regarding the "Problems" Not judging (DREDD),but,seriously,this is not okay. Feeling like Bioware is just trolling.. Edited February 9, 2016 by RougeXD Link to comment Share on other sites More sharing options...
Bolts_the_marine Posted February 9, 2016 Share Posted February 9, 2016 I Am Pissed and Hungry. Bioware is Right to Fear Me Link to comment Share on other sites More sharing options...
waxinaz Posted February 9, 2016 Share Posted February 9, 2016 Im never going to shower again that will show you all! Link to comment Share on other sites More sharing options...
StarkHelsing Posted February 9, 2016 Share Posted February 9, 2016 Alright folks, it as almost an hour later. I checked in with the team and unfortunately I don't have a ton of new information to report. We are still very actively testing solutions in an effort to get the servers online as soon as possible. I will check back in an hour and pass on any and all updates that I have. We apologize again for the unexpected additional downtime! -eric Sigh, time to wrap it up my European friends. Just go to sleep, this dead horse isn't getting up any time soon. At least if something else goes wrong it'll hopefully be fixed by the time we get up. I would have thought the previous patch mess ups would have resulted in actual testing on test servers to avoid this, but eh. Night my lovelies. Link to comment Share on other sites More sharing options...
TheWarbot Posted February 9, 2016 Share Posted February 9, 2016 Ready to play now. Link to comment Share on other sites More sharing options...
DragonSolo Posted February 9, 2016 Share Posted February 9, 2016 I just want the damn game to download this is crap been trying for over 4 hours and still at 13 gigs Link to comment Share on other sites More sharing options...
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