Lag/Latency - Prophecy of Five tracert sending me to Los Angeles first

[Eommer]

Hello guys,

 

Since I came back to the expansion I notice a huge lag increase.

 

I didn't get any decent help with tickets in game, but a droid bot message, Im not sure where to ask or post this.

 

I'm getting a Request Timed out after pass .LosAngeles6.Level3.net

 

So, I have two questions:

- First, Why Im going to Los Angeles btw? I'm playing on Prophecy of Five and that should be a East server right?

- Second, why that request timed out after Los Angeles?

 

 

> tracert 159.153.92.28

Tracing route to 159.153.92.28 over a maximum of 30 hops

 

1 <1 ms <1 ms <1 ms Comtrend.Home [192.168.1.1]

2 20 ms 20 ms 20 ms lo0-0.bng-a-mx480.ula001.ctbc.com.br [200.225.196.1]

3 22 ms 23 ms 20 ms et-8-0-1-0.ptx-a.ula001.algartelecom.com.br [201.48.47.174]

4 28 ms 26 ms 27 ms et-10-0-1-0.ptx-a.spo-piaf.algartelecom.com.br [201.48.46.162]

5 43 ms 43 ms 43 ms ae0-0.border-a.rjo511.algartelecom.com.br [201.48.48.90]

6 230 ms 230 ms 244 ms ae52.edge1.LosAngeles6.Level3.net [4.26.0.165]

7 * * * Request timed out.

8 295 ms 294 ms 295 ms 4.79.23.202

9 296 ms 304 ms 294 ms 159.153.92.28

 

Trace complete.

 

Since ingame support didnt work, my big question is: who/where I should contact to check this?

[Eommer]

bioware, no answer?