Grundril Posted January 6, 2016 Share Posted January 6, 2016 (edited) Hi guys, I know I am beating a dead horse here but I've been searching for a solution for days now to no avail. I've contacted in game support and the "droid" merely told me to google it. So Here are my DX Diag Results. I know it is a lot but this is the level of debugging I'm now at. I've already done a clean install of the OS the game, and all of my drivers. I've tried the "fixes" found on this forum to include changing the settings in my NVIDIA control panel. Nothing is getting the aspect ratio in game to normalize. I feel like I am missing 3/4 or the experience because it is not onscreen! Screenshots can be viewed here. My native resolution is 1920x1080. I am using my 55" Vizio HDTV as a monitor and an HDMI cable to connect the two devices. I will also place my .ini settings underneath the DxDIAG. System Information ------------------ Time of this report: 1/6/2016, 10:11:22 Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Gigabyte Technology Co., Ltd. System Model: Z97X-Gaming 3 BIOS: BIOS Date: 05/30/14 21:22:47 Ver: 04.06.05 Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32654MB RAM Page File: 6050MB used, 59254MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Sound Tab 3: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 980 Ti Manufacturer: NVIDIA Chip type: GeForce GTX 980 Ti DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_17C8&SUBSYS_36B61458&REV_A1 Display Memory: 1638 MB Dedicated Memory: 1951 MB Shared Memory: 3782 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: VF552XVT Monitor Id: VIZ0064 Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 10.18.0013.6143 (English) Driver Version: 10.18.13.6143 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 1/5/2016 22:17:46, 16981976 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71E3E-5488-11CF-1760-BB161CC2C735} Vendor ID: 0x10DE Device ID: 0x17C8 SubSys ID: 0x36B61458 Revision ID: 0x00A1 Driver Strong Name: oem16.inf:NVIDIA_Devices.NTamd64.6.1:Section032:10.18.13.6143:pci\ven_10de&dev_17c8 Rank Of Driver: 00E62001 Video Accel: Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: VF552XVT-4 (NVIDIA High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_145836B6&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: nvhda64v.sys Driver Version: 1.03.0034.0004 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 1/5/2016 22:18:11, 205456 bytes Other Files: Driver Provider: NVIDIA Corporation HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output(Optical) (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1458A0B2&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7256 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/28/2014 13:23:26, 3977944 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No Description: Realtek Digital Output (Realtek High Definition Audio) Default Sound Playback: No Default Voice Playback: No Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1458A0B2&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7256 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 5/28/2014 13:23:26, 3977944 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: 2600 Series Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x043D, 0x011D FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52B FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x8CAD | Matching Device ID: usb\root_hub20 | Service: usbhub | Driver: usbhub.sys, 11/21/2010 04:23:47, 343040 bytes | Driver: usbd.sys, 7/14/2009 01:06:23, 7936 bytes | +-+ Generic USB Hub | | Vendor/Product ID: 0x8087, 0x8009 | | Location: Port_#0001.Hub_#0001 | | Matching Device ID: usb\class_09 | | Service: usbhub | | Driver: usbhub.sys, 11/21/2010 04:23:47, 343040 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x046D, 0xC52B | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/21/2010 04:23:47, 33280 bytes | Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 7/14/2009 00:19:57, 105472 bytes | Driver: kbdclass.sys, 7/14/2009 02:48:04, 50768 bytes | + HID-compliant mouse | Vendor/Product ID: 0x046D, 0xC52B | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 7/14/2009 01:00:20, 31232 bytes | Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/21/2010 04:23:47, 63360 bytes | Driver: sermouse.sys, 7/14/2009 01:00:20, 26624 bytes | Driver: mouclass.sys, 7/14/2009 02:48:27, 49216 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 25.8 GB Total Space: 114.2 GB File System: NTFS Model: CT120BX1 00SSD1 SCSI Disk Device Drive: D: Free Space: 2828.9 GB Total Space: 2861.5 GB File System: NTFS Model: ST3000DM 001-1ER166 SCSI Disk Device Drive: E: Model: HL-DT-ST BDDVDRW CH12NS30 SCSI CdRom Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 04:23:47, 147456 bytes [Renderer] AntiAliasingLevel = 4 AtlasQuality = 0 Buckets = 4 D3DFullScreen = true GraphicsDeviceId = 6088 GraphicsQuality = 6 Height = 1080 MeshLODQuality = 1 NativeHeight = 1080 NativeWidth = 1920 PerfTestFlags = 38780672 RefreshRate = 60 ShadowMapNumCascades = 8 ShadowMapResolution = 1024 SpeedTreeDistanceScale = 1.25 TextureAnisotropy = 16 Width = 1920 WindowX = 0 WindowY = 0 CodeVersionChanged = true LastCodeVersionRun = 1 NewBucket = 4 doBlobShadows = true TextureQuality = 0 ShaderSet = 9 AllowDepthOfField = true doShadows = true EnableBloom = true PlantDensity = 100 FullScreen = true [Game] MoviesFolder = ..\..\Movies SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic Edited January 6, 2016 by Grundril Adding screenshots. Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 6, 2016 Share Posted January 6, 2016 (edited) I suspect if you connect the monitor (sorry just saw this is a 55" TV) any way but HDMI it may come good , TVs are renown to have bad EDID data Otherwise use CRU here and deselect all unsupported aspect ratio's, resolutions etc and create an override for the EDID for that TV changing to a monitor will also sort this Edited January 6, 2016 by OwenBrooks Link to comment Share on other sites More sharing options...
Grundril Posted January 6, 2016 Author Share Posted January 6, 2016 (edited) Okay that fixed the resolution but it seems to have turned off my sound >.< I think it has to do with the custom extension block setting. When I change that to default the resolution goes back to distortion but I have sound. Last edit.. I read through that link and imported the HDMI audio support files... you are a god among men sir. Thank you. Edited January 6, 2016 by Grundril Created another problem Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 6, 2016 Share Posted January 6, 2016 Glad to hear it is sorted May The Force Be With You Link to comment Share on other sites More sharing options...
Recommended Posts