Quindhall Posted December 20, 2015 Share Posted December 20, 2015 Hello I need help. I have two characters, one of which is for me the main - Yxarrus. When I get to the main menu and select a character, so the load figures hangs in the middle of loading and nothing else happens. I can wait as long as I want, but the figure does not load. The second figure is loading fine. I tried: - Reinstall the game - Tips to refresh the game. (Alt + Tab) - I have all drivers up to date. You do not know what to do? Subscriptions run and I can not play! Link to comment Share on other sites More sharing options...
PorsaLindahl Posted December 20, 2015 Share Posted December 20, 2015 Call customer service and they can reset your character. I've had to do this before because I logged a character, without a personal ship, in my stronghold and when I clicked on return to <previous location> they got bugged and wouldn't load. Link to comment Share on other sites More sharing options...
Quindhall Posted December 20, 2015 Author Share Posted December 20, 2015 (edited) Thanks for the advice, but I hope that they will respond to my help ticket. From the Czech Republic calling to support is quite expensive. Edited December 20, 2015 by Quindhall Link to comment Share on other sites More sharing options...
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