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Code Redemption: Message not found


AchillesStark

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Ive been trying to redeem the Amazon KOTFE code but it keeps saying "message not found". Its the package that gives 3 months subscription and 2400 cartel coins for $40. I copied and pasted the code directly from amazon. I tried it with the dashes in between the numbers and without the dashes. Nothing works, anyone have a solution to this?
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They told me I couldn't use it. They said I had already bought a pack from amazon, and even though it's a DIFFERENT product, they said that I should give it away or make a new account and use it there.

 

Can you make a post here about what occurred , will seek clarification on what you where told from there

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