-Spc Posted November 29, 2015 Share Posted November 29, 2015 (edited) I logged on today and i still had some items in my mails with items that were recovered in my mail from companions, and i no longer see those mails. Is there a way i can get those items back ? It's not only 1 character but all of my characters... Edited November 29, 2015 by -Spc Link to comment Share on other sites More sharing options...
Mubrak Posted November 29, 2015 Share Posted November 29, 2015 (edited) Only promotional mails are kept forever in your mailbox, everything else, including item recovery and even GTN payments/returns is deleted after 30 days. You could try to file a ticket, but most likely you won't get the items back. Edited November 29, 2015 by Mubrak Link to comment Share on other sites More sharing options...
-Spc Posted November 29, 2015 Author Share Posted November 29, 2015 Only promotional mails are kept forever in your mailbox, everything else, including item recovery and even GTN payments/returns is deleted after 30 days. You could try to file a ticket, but most likely you won't get the items back. Well i did not have enough cargo space to put all of my companion gear into my cargohold, and how it gets deleted ? Link to comment Share on other sites More sharing options...
Mubrak Posted November 29, 2015 Share Posted November 29, 2015 (edited) Well i did not have enough cargo space to put all of my companion gear into my cargohold, and how it gets deleted ? Automatically, when you look at the mailbox after 20+ days all mails that will be deleted soon are yellow. After 28+ days all are red. The tooltip tells you that the mail will be deleted in x days. Edited November 29, 2015 by Mubrak Link to comment Share on other sites More sharing options...
-Spc Posted November 29, 2015 Author Share Posted November 29, 2015 (edited) Automatically, when you look at the mailbox after 20+ days all mails that will be deleted soon are yellow. After 28+ days all are red. The tooltip tells you that the mail will be deleted in x days. I didn't see any red mails 4 days ago. If someone from bioware is reading this, can you help us out ? i am not the only one that lost items.. Edited November 29, 2015 by -Spc Link to comment Share on other sites More sharing options...
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