gemezz Posted November 8, 2015 Share Posted November 8, 2015 So I just started playing this game again, and immediately resubbed. I used to play only on 1 character, my lvl 42 sith inquisitor. However my class quest is gone. Iam supposed to kill some jedi or something on Alderaan (at least thats what the loading screen says). On 30 October I created a ticked regarding this issue, however there is still no response. Yes that is 9 days of sub time gone just waiting for a response. In the mean time I created an other character, but I dont want to play those, I want to continue with my sith inquisitor (for which I paid). Does anyone know a solution, or a method to get a gamemaster to respond?! Link to comment Share on other sites More sharing options...
RunningFox Posted November 8, 2015 Share Posted November 8, 2015 (edited) Hi man, A lot of us are having the exact same issue see the following post: http://www.swtor.com/community/showthread.php?t=843336 Edited November 8, 2015 by RunningFox Link to comment Share on other sites More sharing options...
gemezz Posted November 8, 2015 Author Share Posted November 8, 2015 (edited) Yeah I saw that post, however he had a reply within 4 days (which is still stupidly long!!!), I am already waiting for 9 Edited November 8, 2015 by gemezz Link to comment Share on other sites More sharing options...
RunningFox Posted November 8, 2015 Share Posted November 8, 2015 Same here, my own ticket has been open since tuesday 29th. Haven't had a single response so far. Link to comment Share on other sites More sharing options...
gemezz Posted November 13, 2015 Author Share Posted November 13, 2015 Stil no response from support, anyone found a solution?? Ow, is there even a support team? Link to comment Share on other sites More sharing options...
thegrognard Posted November 29, 2015 Share Posted November 29, 2015 Stil no response from support, anyone found a solution?? Ow, is there even a support team? no idea, I've made several tickets covering all kinds of things, including my missing Cartel Coins and I STILL haven't received any update and it's been over two weeks. Link to comment Share on other sites More sharing options...
gemezz Posted November 29, 2015 Author Share Posted November 29, 2015 (edited) They fixed the issue with class quest gone missing in the last patch. After that I created a support ticket, explaining that I waited for over 2 weeks (and thus wasted a lot of subscriber time). I got a reply within 2 days, telling me I will got 1 week subscriber time (since the game was not completely unplayable) and some (450 if I remember correctly) cartel coins. I think they just dont want to reply to your ticket. Edited November 29, 2015 by gemezz Link to comment Share on other sites More sharing options...
Nightblazer Posted November 29, 2015 Share Posted November 29, 2015 Not that they don't want to replay but since 4.0 there ticket count has skyrocketed and so it's causing everyone to wait longer for a ticket response. Its just like if you have internet, you call them with an issue for your account your wait time will be whatever, but when there is an outage, wait time goes up from more people calling in. Same concept, not trying to play devil's advocate just a basic statement about what generally happens. Link to comment Share on other sites More sharing options...
thegrognard Posted November 30, 2015 Share Posted November 30, 2015 Not that they don't want to replay but since 4.0 there ticket count has skyrocketed and so it's causing everyone to wait longer for a ticket response. Its just like if you have internet, you call them with an issue for your account your wait time will be whatever, but when there is an outage, wait time goes up from more people calling in. Same concept, not trying to play devil's advocate just a basic statement about what generally happens. Oh I understand as I've recently heard the same. I've also come across several other issues with my other characters now which is kind of a pain and makes playing the game frustrating. Link to comment Share on other sites More sharing options...
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