jordidex Posted November 5, 2015 Share Posted November 5, 2015 Before the yesterday patch i was a subscriber and after the patch when i connect to the game shows i am a preferred player and i have 58 days of non recurring subscription, my account name is jordidex, i have characters on Red eclipse and tomb of the freedom nad. Help please Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Can anyone help me please? HELLOO? SUPPORT? Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 5, 2015 Share Posted November 5, 2015 (edited) Seeing a number of people reporting the same thing here and another here I have flagged that thread for investigation Edited November 5, 2015 by OwenBrooks Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Yes please, i dont want to lose more days! its like i am wasting money... Link to comment Share on other sites More sharing options...
Lownoise Posted November 5, 2015 Share Posted November 5, 2015 I have the same problem except for 28 days Link to comment Share on other sites More sharing options...
Bazarov Posted November 5, 2015 Share Posted November 5, 2015 My friend has the same problem. Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 I think i´m glad im not the only with this problem (?) because this is the way to force the support team to solve this. Anyway i don´t understand what is the root of this problem Link to comment Share on other sites More sharing options...
Latik Posted November 5, 2015 Share Posted November 5, 2015 same here ... but with 59 days Link to comment Share on other sites More sharing options...
EQMaverix Posted November 5, 2015 Share Posted November 5, 2015 Same here. I tried relogging a couple times (suggested in this thread: http://www.swtor.com/community/showthread.php?t=649435), but that didn't solve it. Link to comment Share on other sites More sharing options...
Bazarov Posted November 5, 2015 Share Posted November 5, 2015 Bioware , this kinda of thing is a priority over everything else, people are losing paid game time because of this , or will you refund the lost days to everyone affected by this? Link to comment Share on other sites More sharing options...
Latik Posted November 5, 2015 Share Posted November 5, 2015 (edited) Before the yesterday patch i was a subscriber and after the patch when i connect to the game shows i am a preferred player and i have 58 days of non recurring subscription, my account name is jordidex, i have characters on Red eclipse and tomb of the freedom nad. Help please same here ... but with 59 days Got rid of this problem, I just added one month withdrawal subscriber to my acc and quited it after it got activated without actualy paying anything. Now I am back to being a subscriber. Edited November 5, 2015 by Latik Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Got rid of this problem, I just added one month withdrawal subscriber to my acc and quited it after it got activated without actualy paying anything. Now I am back to being a subscriber. Didn´t work for me, anyway can you be more specific with the way to do that? Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Didn´t work for me, anyway can you be more specific with the way to do that? How exactly did you add a month without pay anything? Link to comment Share on other sites More sharing options...
theStirge Posted November 5, 2015 Share Posted November 5, 2015 How exactly did you add a month without pay anything? They already had paid time on their account, in which case if you add a subscription, it doesn't start charging you until your currently paid time runs out. Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 SOLVED!!! The way to do this: Buy the 30 days recurring subscription> continue with everything> when the buyment its done go to the subscription page> go down where says cancell subscription and done! go to the game and your subscriber status will be recovered, dont worry your days will still the same, and theres any charge on your bank account. Thank you Latik and Stirge Link to comment Share on other sites More sharing options...
Bazarov Posted November 5, 2015 Share Posted November 5, 2015 Did you check your credit card statement to see if there aren't any future charges , even after cancelling the subscription? I ask this because my friend does'nt have a CC , he used a game time code , so he would have to use a third party CC and that person may end up being billed. Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Did you check your credit card statement to see if there aren't any future charges , even after cancelling the subscription? I ask this because my friend does'nt have a CC , he used a game time code , so he would have to use a third party CC and that person may end up being billed. I checked it, i don´t see any future charge Link to comment Share on other sites More sharing options...
jordidex Posted November 5, 2015 Author Share Posted November 5, 2015 Did you check your credit card statement to see if there aren't any future charges , even after cancelling the subscription? I ask this because my friend does'nt have a CC , he used a game time code , so he would have to use a third party CC and that person may end up being billed. I rerererechecked and i really don´t se any charge on the future. Link to comment Share on other sites More sharing options...
iHernyx Posted November 5, 2015 Share Posted November 5, 2015 Thanks a lot. This also solved it for me. I had 58 days non-recurring and just added a 1-month recurring sub, then cancelled, and it worked. I did not get charged. Also I noticed that before doing so, I could not see my referral link (the one you give to people to get 7-days for free) Maybe that's also part of the bug and I thought it should be noted. Link to comment Share on other sites More sharing options...
Lownoise Posted November 6, 2015 Share Posted November 6, 2015 Unfortunately, this "fix" of taking a recurring subscription doesn't work for me Link to comment Share on other sites More sharing options...
andermander Posted November 6, 2015 Share Posted November 6, 2015 This fix doesn't work for me either, there's literally no button where I can stop my subscription... Do something about this fast please, we're basically throwing money away for nothing.... Link to comment Share on other sites More sharing options...
timboprod Posted November 6, 2015 Share Posted November 6, 2015 Look at the solution provided in the new customer support forums. Everyone that followed the advice there got this issue resolved. http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/i-am-subscribed-but-game-says-i-am-preferred/m-p/4926894#U4926894 http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/i-have-subscription-but-it-still-says-im-preferred/m-p/4921486#U4921486 Link to comment Share on other sites More sharing options...
Lownoise Posted November 9, 2015 Share Posted November 9, 2015 Going to the unsubscribe link https://account.swtor.com/user/subscription/cancel unsubscribe and resubscribed indeed fixed my issue Link to comment Share on other sites More sharing options...
lugiardo Posted November 10, 2015 Share Posted November 10, 2015 (edited) This is ridiculous.. I am having this same issue with 59 days to go. I hope they fix this ASAP. i don't really feel like wasting even more money by calling them Going to the unsubscribe link https://account.swtor.com/user/subscription/cancel unsubscribe and resubscribed indeed fixed my issue does this work for non-recurring subscribtions? Edited November 10, 2015 by lugiardo Link to comment Share on other sites More sharing options...
Nightfreaq Posted November 16, 2015 Share Posted November 16, 2015 Yeah I have the same problem after my 7-day referral time passed out. This i quiet silly seeing how many people are having this problem. They should double-check their system really. I will try choosing the recurring method (got one time buy only) and then canceling it but first I have to recharhge my paypal account. Link to comment Share on other sites More sharing options...
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