UlaVii Posted October 31, 2015 Share Posted October 31, 2015 (edited) This just started this afternoon, I can't login with any of them. The loading screen remains for ages until I'm booted back to server select with a message my server is under maintenance. "Your characters on this server are currently unavailable due to maintenance. Please try again at a later time." There's a thread about this in the EA Answers forum already with no reply. I'm just posting this here to make sure it's seen somewhere. I'm hoping the message displayed on the server select is correct and it's just a case that they forgot to tell us in the DevTracker, we have a Halloween raid tonight and I'd hate to have to tell my guild that Gremlins got into the EA server room ToFN Edited October 31, 2015 by UlaVii Link to comment Share on other sites More sharing options...
UlaVii Posted October 31, 2015 Author Share Posted October 31, 2015 I should add this isn't just me, seems to be affecting lots of people in my guild. Link to comment Share on other sites More sharing options...
Anya_Indali Posted October 31, 2015 Share Posted October 31, 2015 Yup, i got the same problem. Link to comment Share on other sites More sharing options...
dstppp Posted October 31, 2015 Share Posted October 31, 2015 me too Link to comment Share on other sites More sharing options...
Insomniaze Posted October 31, 2015 Share Posted October 31, 2015 This is not a Halloween joke, pls fix this so we can continue playing. I also made an ingame ticket. BW please fix this ASAP Link to comment Share on other sites More sharing options...
Alibabaman Posted October 31, 2015 Share Posted October 31, 2015 Having the same exact problems. Link to comment Share on other sites More sharing options...
Xafel Posted October 31, 2015 Share Posted October 31, 2015 Same issue here and it also is happening to characters in personal and guild strongholds as well. Link to comment Share on other sites More sharing options...
JasonAlan Posted October 31, 2015 Share Posted October 31, 2015 I have a problem when I try to travel to my guildship. I hear the noise and then nothing happens. The game acts like I'm red x'ing but chat and my server lag keep on going. Then I get kicked to the server screen with the same message about maintenance. Link to comment Share on other sites More sharing options...
thraxxousai Posted October 31, 2015 Share Posted October 31, 2015 Im completely cut off from all republic side characters Link to comment Share on other sites More sharing options...
Rasyel Posted November 1, 2015 Share Posted November 1, 2015 (edited) Unable to login on my main character. The sign of it not happening is denoted by the loading screen NOT showing a loading progress bar right off the bat. It just never happens as if having never existed before. After an extremely long time I got only this message. "Your characters on this server are currently unavailable due to maintenance. Please try again at a later time." And get thrown back into the server seletion menu. The character is stuck in the Yavin 4 stronghold. Edited November 1, 2015 by Rasyel Link to comment Share on other sites More sharing options...
OwenBrooks Posted November 1, 2015 Share Posted November 1, 2015 Tofn ? Link to comment Share on other sites More sharing options...
Jennalele Posted November 1, 2015 Share Posted November 1, 2015 I've got this on all my characters that logged out last night in the guild SH or FS. We had an event planned for the evening, and almost nobody has been able to get on. Really disappointed. Link to comment Share on other sites More sharing options...
Sir_Aranath Posted November 1, 2015 Share Posted November 1, 2015 Same thing here, Pub-side on Ebon Hawk. I submitted a ticket to be moved to Fleet. We'll see how long that takes or if it even helps. Link to comment Share on other sites More sharing options...
Insomniaze Posted November 1, 2015 Share Posted November 1, 2015 (edited) I had a guildmate who called BW and his chars were moved of the GS, so he could play. BW said the best way to go is to put in character/companion ticket telling which chars are locked and they will move ... It's all a Lie! I made that ticket on character/lag and a ticket on connection/lag and they don't unlock. :mad: Imo the best way is to over float BW call center so the get that this is a real problem. Edited November 1, 2015 by Insomniaze typo Link to comment Share on other sites More sharing options...
Insomniaze Posted November 1, 2015 Share Posted November 1, 2015 Just took my own advise. Got an Indian girl I barely understood who actually told me they know there is a problem, but we can't help you atm. Our tech team is trying to resolve the issue (really ... on a Sunday) Link to comment Share on other sites More sharing options...
UlaVii Posted November 1, 2015 Author Share Posted November 1, 2015 Day #2, same problem. I submitted a bug report to this forum (this thread) and I replied to the one in the EA Answers site and I submitted 2 tickets in game, one to Account/Billing and the other to Character/Companion. I only asked for one character to be moved to fleet and still nothing. The irony is that I had all my characters on the guild ship and strong in case they vanished again so I could pop them back and now the void has also swallowed my characters! Link to comment Share on other sites More sharing options...
dstppp Posted November 1, 2015 Share Posted November 1, 2015 (edited) For those who log out on guild flagship Tell ur guildmates to kick u from guild. It works for me Edited November 1, 2015 by dstppp Link to comment Share on other sites More sharing options...
Anya_Indali Posted November 1, 2015 Share Posted November 1, 2015 That doesn't really work if you are the GM :/ Link to comment Share on other sites More sharing options...
UlaVii Posted November 1, 2015 Author Share Posted November 1, 2015 (edited) With no official reply here or the EA Answers post and neither of my in-game tickets to "Account/Billing" and "Character/Companion" getting a response I caved and rang them up. Less than 5 minutes in the queue and a short conversation later and now my character is on fleet. The Customer Service guy I got acknowledged the problem straight away, we ran through the security questions and then he asked which character I would like moved. Put me on hold and boom, character is back on fleet while I'm still in the phone call. Several of my guild members have had success after calling them. The Customer Service hero that sorted my problem out was called Russel Customer Service Phone Numbers, make sure the game is fully closed when you ring them. Now I just have to avoid the urge to return to the guild ship before I logout Edited November 1, 2015 by UlaVii Link to comment Share on other sites More sharing options...
Anya_Indali Posted November 1, 2015 Share Posted November 1, 2015 After i called support my chars are fixed Link to comment Share on other sites More sharing options...
Rias Posted November 1, 2015 Share Posted November 1, 2015 I called support and they told me they can not help me. Link to comment Share on other sites More sharing options...
UlaVii Posted November 1, 2015 Author Share Posted November 1, 2015 Ring them again. Some support people are flat out denying they can help, others are straight away helping. We tested the "remove them from guild" option and it worked. The way we did it was that one of my officers was on the long loading screen. In guild it didn't show that he was online. I removed him from guild and it changed to a different loading screen for him and he landed on fleet. We've done this with a few people now, quite easy to co-ordinate with a teamspeak server One thing to keep in mind is that they will lose any conquest points they earned towards their guild weekly. The still have their personal points and the points don't get taken away from the guild. Link to comment Share on other sites More sharing options...
Rias Posted November 1, 2015 Share Posted November 1, 2015 Yep called in again and I got a wizard that fixed it all this time. She had a hella cute accent too. 10/10 would call again. Link to comment Share on other sites More sharing options...
Geladius Posted November 2, 2015 Share Posted November 2, 2015 Guild I'm in is still unable to access the guild ship because of this bug. Link to comment Share on other sites More sharing options...
Adidasfreek Posted November 2, 2015 Share Posted November 2, 2015 (edited) oops..miss post Edited November 2, 2015 by Adidasfreek Link to comment Share on other sites More sharing options...
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