BrenoSMachado Posted February 20, 2013 Share Posted February 20, 2013 I cant log in because when i type my security key the game says: we couldn't find your code. I try call to support but its hard to call from brasil its very expensive. Pls i need removable security key from my account. Contact me me by e-mail : marcosmachado360@hotmail.com i try synchronise time, manual, auto, dont Works. I need removable the security key from my account. Thx Link to comment Share on other sites More sharing options...
slalonde Posted February 21, 2013 Share Posted February 21, 2013 There is no way around calling Bioware to remove your authenticator. Try using Google Talk it was a free call for me in Canada (not certain about Brazil) Link to comment Share on other sites More sharing options...
AesirUesugi Posted February 21, 2013 Share Posted February 21, 2013 I had this same issue happen aswell last week, thanks for the Google Talk tip. Calling from Belgium was probably also not cheap. We'll see when the phone bill arrives Anyway its nothing compared to the 350euros calling SWTOR CS cost me when I had a patching issue while in South Africa. Link to comment Share on other sites More sharing options...
Hyara Posted February 22, 2013 Share Posted February 22, 2013 You need to call CS. Try better early in the morning. At evening you'll have 1-2 hours of queue's time. And don't Attach the key again until it is fixed. There's skype number also, cheaper call. Link to comment Share on other sites More sharing options...
Recommended Posts