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**December 16th Waves**


KitOnlyHuman

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well if those of us who ordered in December - get in today.. hmm... once e-mail arrives.. I am sure I have a ahem road appointment I have to get to.. lol.. :)

 

good for you, you wont have to watch queue for hours like me :(

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In a word, PATHETIC. Having worked for the government for a time I've seen some pretty inept management of various programs. I suppose that is expected in the government sector but in the private sector you typically expect things to be run in what appears to be a manner that at least appears to have a thoughtful professional guiding it. This is, hands down, the most ham handed, chaotic and inept launch to any major product that I can recall. The usual practice is to attempt to deliver more than is promised or the customer expects. Sadly this is an example of anything but that. Expectations were very high, delivery remains to be seen. In such a highly anticipated release management of expectations is critical. The words "Early Game Access" ring hollow. Thus far it has been anything but Early and has been most noted for a complete lack of Game Access. If they can't guarantee early access to those who went through the trouble to pre-order months ahead of time, how the hell do they expect to manage the deluge of people clambering for access on 12/20? You get no second chances to make first impressions and my first impression is far from positive.

 

Launch is the 20th herpa derpa derpa...

Guarantee is UP TO 5 DAYS early access (1 day is up to 5 days) herpa derpa derpa...

 

Your anger is amusing though. lol!

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Wow...all I can say is wow. Checked my page and while I hade ordered and redeemed my code on the 10th Bioware moved it up to the 14th. Does not bode well in the least.

 

its the only way they can cover their *** legally to say "OH well he didnt get in the ega cuz... his date is out of range. YA thats it!"

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Registered my Pre-Order on December 9th, early evening. Got out of bed at 11:30am (EST) to find the launcher granting me access! My early access email arrived at 12:09pm EST. Talk about a coincidence! Ordering on 12/9 and receving my email at 12:09pm. :D

 

I am pumped, just got done making my character.

 

Thanks BioWare!

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