Wanted to touch on a couple of things that players have brought up in various spaces and I hope the following points will bring some clarity to some of the confusion we are seeing with Top 96 Rewards specifically. To reiterate from an earlier post, the leaderboards have not been updated.
There was a concern about characters receiving multiple Top 3 boxes.
This is a common occurrence and has been for several seasons. Nine Eligible characters receive Top Rewards for their rankings in both Solo and Group ranked.
Why were some characters “skipped” in line of succession?
Please keep in mind the following points as these outline what makes characters eligible/ineligible. First, there is a minimum number of wins players must achieve in order to be eligible for Top Rewards. Secondly, players must have an eligible/active account e.g no major ToS violations, character is not deleted, etc…
The system is built in a way where it is intended to give out 6 Top 96 rewards for each Advanced Class, 3 going to qualified Solo Ranked characters and 3 going to qualified Group Ranked characters. For the sake of simplicity, I’m going to reference Guardians in the following example to explain how characters could appear to be “skipped” when rewards were issued.
Let’s say that I qualified for a Guardian Top Reward because I met the number of minimum wins required for Solo Ranked. However, for Group Ranked no other Guardian qualified because they did not meet the minimum required wins or were otherwise ineligible to qualify. There are now unclaimed rewards. So the system will look to reward the next highest rated Guardian who has obtained the minimum requirement of wins/is active to backfill for the unclaimed reward.If I've played some Group Ranked matches during the season, I would be eligible to receive these unclaimed Group Ranked top rewards, whereas a higher rated Solo player (that did not play any Group Ranked matches) would not.
Last point of clarification regarding what is live now.
There were several cases where there were not enough folks who qualified for Top 3 rewards in Group Ranked for their Advanced Class. In those cases, the rewards were moved over to Solo Ranked to the next valid qualifier. This is why you may notice some Advanced Classes have more than 3 winners in Solo Ranked.
I hope the above offers some insight into how rewards were distributed.
Jackie
My two characters that qualified for top 3 did not receive rewards.
In this post you mention that the leaderboards have not updated to show the true ranking of players this season and that players who were ineligible did not receive rewards. If this were the case why didn't I get an email saying I violated ToS and was ineligible for rewards? "players must have an eligible/active account e.g no major ToS violations, character is not deleted, etc" I can still access my account and did not delete any of my characters.......the same is true for many other players in my position.
Top 96 PvP Rewards
in PvP
Posted
My two characters that qualified for top 3 did not receive rewards.
https://www.swtor.com/leaderboards/character/4611689963353119257
https://www.swtor.com/leaderboards/character/4611689130226913204
In this post you mention that the leaderboards have not updated to show the true ranking of players this season and that players who were ineligible did not receive rewards. If this were the case why didn't I get an email saying I violated ToS and was ineligible for rewards? "players must have an eligible/active account e.g no major ToS violations, character is not deleted, etc" I can still access my account and did not delete any of my characters.......the same is true for many other players in my position.