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DeeDeeCarter

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Posts posted by DeeDeeCarter

  1. OMG thank you so much!!!

    I'm back in. You made my day dude.

     

    You do, indeed, have to be logged in to the account here on the website, but...

     

    You use the same mechanism that you'd use if you lose your phone (and therefore don't have access to the app...):

    * You give your account name and password, and leave the app code blank.

    * When presented with the request to provide the app code, you press the button that you've lost your app, and you are then prompted for a single-use password (called "One-time") that arrives by email.

    * You can then use the "My SWTOR" part of the website to *remove* the existing key. This requires *another* single-use password (by email).

    * Then you can add a new app (presumably not the SWTOR one, see the list of a few possibilities that I presented on the first page of this thread).

  2. Unfortunately restarting the app doesn't fix it on my end. :(

     

    I keep reading that people are seemingly easy removing the security key from the account.

    How do they do that? Anyone? Desperate for an answer here.

     

    You have to be IN your account already, don't you? Having provided a security key to get in?

    Or am I missing something? :confused:

     

    I JUST resubscribed to the game a week ago, and because my manual Security Key let me know it was on low battery, I decided to go to the app instead. As they recommended.

    And now this. And EA can't be contacted unless I do a very expensive phone call to a country outside my call-plan.

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