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Chaoswielder

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Posts posted by Chaoswielder

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted · Edited by Chaoswielder

    There is never any solution that keeps everyone happy, but it looks as if every person on Master D is in favour of either a merge of all 3 servers or transfers to the PvE server. We will gladly give up the world PvP to have a high population.

     

    I believe the best course of action is to merge all 3 (or just the PvE and PvP if the RP do not want it) and allow free transfers to this designated server from the US servers. This would allow everyone that's re-rolled on the Bastion and Harbinger to bring their characters back into their high level Legacy, and I believe this would bring most people back to the APAC scene.

     

    I can't speak for people on the RP and PvE servers, but all I ever see in General Chat on Master D is people calling out for a server merge.

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted

    Almost forgot I would not recomend making grandiose statements like "We the APAC Servers" it sounds too much like "We the People", keep it simple and explain which server you play on and how you feel the current server status is not working for you and why. By all means offer them a solution that you think would work but do not put it across as a final demand or your leaving statement. I do wish you all the best, but do realize we all play on the APAC servers and what ever decision occurs affects us all, this cannot be rushed but the first step is to get them talking on it again.

     

    You don't get it. BioWare won't listen. The only thing they care about is money, so the only thing I feel I can do is unsub and hope others will too until something is done. If they want a solution from me then they can hire me to produce one. I'm not going to do their work for them, they promised us a solution that would benefit the APAC community best, and that is what we are expecting.

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted · Edited by Chaoswielder

    Put together a polite letter and paper mail it , email it to bioware CEO or similar and be constructive and politiely put your request out there like say can they conduct a poll with all APAC users with what their option are going to be

     

    It has all been done before. Everyone that tries is ignored.

     

    Why should we have to try this hard to get the same treatment that the US received? They have done server merges before, so they obviously have the capability. There is absolutely no reason for them to be sitting on their asses.

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted · Edited by Chaoswielder

    Lets presume that very conservitively they only have 250000 subs across all the servers and they lose 1250 people on the APAC servers over this, this is 0.5/100 of their numbers is this going to worry them a lot

     

    If you had any experience dealing with customers you would know that 1 unhappy customer is 1 too many. BioWare's customer service and communication with the community is appalling.

     

    You are missing the point entirely with our posts. The fact is, BioWare promised us the "best solution for the APAC community" after the release of Free to Play. And now Free to Play has been out for a month and a half we are asking for that solution, and they are silencing us. Deleting our posts, deleting our threads and permanently banning people from the forums. This is wrong on so many levels, how can you not see that?

     

    The game is in an unplayable state as it is, and I have cancelled my subscription until BioWare takes action. I am sick of fighting for my server only to have my account banned and posts deleted.

     

    BioWare are pathetic.

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted · Edited by Chaoswielder

    Also, the way APAC people tend to come off, outside this post, warrants forum bans. Too angry and abusive.

     

    Customers tend to get that way when they are treated like this (with the experience I've had in retail, I can tell you this is quite mild). As I recall the US were acting similar when their servers were dead - and they got a server merge. We pay the exact same subscription as the US and we do not get the services they are given.

     

    Most recently Jeff Hickman has said in the State of the Game that the "servers are booming!" - this is the icing on the cake right here. It's basically showing that all their data is based off the US servers and that we aren't even part of the equation. Being ignored to this extent will turn the nicest person abusive.

     

    Imagine if you had a problem with this game that was rendering it unplayable, and every time you tried to make a post on the forums the post was deleted by a customer service droid and unanswered. How would you honestly feel about that?

    Consolidated Post: APAC/Oceanic Server Concerns

    in General Discussion

    Posted · Edited by Chaoswielder

    So, there will be a time in the future when no one will bump this thread up for a week. This will not be because no one cares anymore, but that the last disgruntled APAC player visiting the forums finally got their forum perma-ban.

     

    In EAware's mind this event would fall under the following phrases:

    "No news is good news"

    "Silence is golden"

     

    I can just imagine the following happening in the subsequent quarterly EA earnings call:

    "Customer satisfaction for SWTOR has definitely improved. In fact I can report that we have not received any complaints in the forum from our Australian customers the past few weeks. Having achieved this outcome, we will now be implementing additional revenue options as our customers have accepted our current Cartel Market format."

     

    Funny you should mention that, I've just heard from a few people on Master D that they have also been perma-banned from the forums. Looks like instead of answering the questions they will just keep banning people from this thread until it becomes silent.

     

    BioWare you are so lucky we don't have the numbers USA does, otherwise you'd have a mass-unsubscribing on your hands. If you keep doing this I will go out of my way to stop people playing your game, in fact quite a few friends of mine were keen on playing and they no longer will be.

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