TerryGWil Posted September 28 Share Posted September 28 cant buy subscription due to an issue with my ea account. how do resolve this? Link to comment Share on other sites More sharing options...
ParjilJehavey Posted September 29 Share Posted September 29 The email addresses on your EA and SWTOR accounts have to be the same one. Once you change them to match, the issue should resolve itself like it did for me. Link to comment Share on other sites More sharing options...
OwenBrooks Posted Friday at 12:55 AM Share Posted Friday at 12:55 AM (edited) On 9/30/2024 at 3:31 AM, ParjilJehavey said: The email addresses on your EA and SWTOR accounts have to be the same one. Once you change them to match, the issue should resolve itself like it did for me. Using the same email has nil impact on account issues, Linkage is made at account creation for accounts created prior to June 25th 2019 and these accounts can now use different emails and passwords per https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-account-linked/ Swtor accounts made after June 25th 2019, you do not have access to the linked EA account at all Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account in your case it sounds like the linked ea account was disabled until you verified another email on the account just like doing a password reset Edited Friday at 12:57 AM by OwenBrooks Link to comment Share on other sites More sharing options...
ParjilJehavey Posted Sunday at 05:26 PM Share Posted Sunday at 05:26 PM On 10/3/2024 at 5:55 PM, OwenBrooks said: Using the same email has nil impact on account issues, Linkage is made at account creation for accounts created prior to June 25th 2019 and these accounts can now use different emails and passwords per https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-account-linked/ Swtor accounts made after June 25th 2019, you do not have access to the linked EA account at all Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account in your case it sounds like the linked ea account was disabled until you verified another email on the account just like doing a password reset That's not what happened to me, but in OP's case that may be what he needs to do. Link to comment Share on other sites More sharing options...
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