jindurin Posted January 6, 2023 Share Posted January 6, 2023 High new to the game here. I was looking at the market on a new character and moved a few items into the unclaimed box . Upon seeing the amount I had left over I logged and deleted the character as I wanted to use the name again and buy the items in question on the new character. I went to the market expecting to see the items in unclaimed still and nothing and now my coins are gone too. So to reiterate I got charged for the items but never claimed them what do I do Link to comment Share on other sites More sharing options...
Nee-Elder Posted January 6, 2023 Share Posted January 6, 2023 2 hours ago, jindurin said: High new to the game here. I was looking at the market on a new character and moved a few items into the unclaimed box . Upon seeing the amount I had left over I logged and deleted the character as I wanted to use the name again and buy the items in question on the new character. I went to the market expecting to see the items in unclaimed still and nothing and now my coins are gone too. So to reiterate I got charged for the items but never claimed them what do I do hi there, next time don't ever delete a character with any items pending. So you'll need to contact *Support* for an issue like this. You'll probably also want to goto the regular www.swtor.com website and check your Account-->Cartel Purchase record logs too. Anyways, when you have time, check out the following options: https://answers.ea.com/t5/General-Discussion-Technical/bd-p/star-wars-the-old-republic-en https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/ https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-on-steam/ send a detailed EMAIL to: support@swtor.com 1 Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 7, 2023 Share Posted January 7, 2023 5 hours ago, Nee-Elder said: send a detailed EMAIL to: support@swtor.com "detailed" includes trivia like the name of the character you deleted, approximately when you deleted it, what species and sex, which server, what level (roughly, of course) it was. Link to comment Share on other sites More sharing options...
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