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Ingame support does not work properly- blacklist of Charakters?


MerlinPotter

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I noticed over the last year or so, that after I reported spam in large quantities on my main in a short timeframe, I seem to get error messages for the chatreport and ticketsupport when trying to report some credit seller spam or submit a new ticket. The problem is this is only happening to my main character and to the others I'm totally fine and could theoretically make reports to my heart's content. So the only thing I can imagine happening is that my main somehow landed on a blacklist which prompts this error.

Hope this gets resolved quickly

https://imgur.com/9f2P2VO

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5 hours ago, Chryptyk said:

maybe there's a limit on the number of open tickets you can have?

There is, but I thought they changed /report tickets to not participate in that a while back.  Maybe /report has its own limit separate from the general ticket limit.  (Speculation.)

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7 hours ago, Chryptyk said:

maybe there's a limit on the number of open tickets you can have?

i have at the moment only 1 open ticket in the support window which is about the problem of not getting the collections unlock for the lifeday robes and that's it

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