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Returning Player with question regarding purchases


Kunloa

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I'm a returning player, I played from beta through the first couple of years. Is it now common for the website to have heart attacks when trying to purchase coins etc? I just went through 4 calls to customer service to get my sub back up and running. I've tried purchasing cartel coins and keep getting a message that "this service is currently unavailable for this account" each time. When I was on the phone last with a rep I was getting a run around about certain gates need to be tripped before it will go through and to wait for up to 24 hours before I try to purchase again... I've never seen a company that makes it so hard to purchase from.

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  • 4 weeks later...

I was having similar problems with my account. 

For me it was because my swtor account is connected to my EA account. If that is the case for you try changing your password for your EA account and then try to make your purchases in the swtor website. I know it sucks but it was the only thing that worked for me.

Let me know if it worked out.

Edited by felleto
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