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Loot Crates: Predatory, Bad Odds and some of the worst practises in the business


CatrinTheWonk

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15 hours ago, FlatTax said:

Can you provide a source for that?

Jackie, this is an opportunity for meaningful engagement!

noooo, but the concept doesn't really make sense if they don't? 

besides from the few items that aren't in hypercrates all items of the same quality have the same chance to appear, everything else would not make any sense at all - nevermind OP took that as a given for his calculations.

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On 10/2/2022 at 7:32 AM, FlatTax said:

It's uglier than most casino gambling; we have obfuscated payouts. Even if you 'win,' and you're lucky enough to get Platinum items, they're not created equal. I suspect desirable ones have greatly diminished odds even inside the Platinum category.

Now you're getting into tinfoil hat territory.  Do you really think Bioware has the manpower to monitor and keep track of the "desirable" items and then constantly tweak the drop rates on them?

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Looks to me the longer this thread goes, the more some people seem to me are just like this:

*Open a few hypercrates*

*Didn't get Tulak Hord's Lightsaber*

"Whee whaa Bioware you cheating and lying hutthugger!"

Uglier than most casino gambling? Come on, you don't get anything back irl casino gambling most of the time.

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9 hours ago, eabevella said:

Uglier than most casino gambling? Come on, you don't get anything back irl casino gambling most of the time.

Actually, Casino gambling is not as 'ugly' as some people make it out to be. It's closer to the Lottery, where many people spend/lose a little but some people win a lot. The actual percentage of revenue returned to the players is not as bad as some people think.

Personally, I've only been to the local casino twice. The first time, I won $600 playing blackjack ($300 in chips, $900 payout). The second time I won around $40 on slots. 🙂

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On 10/3/2022 at 2:40 AM, SteveTheCynic said:

One might ask you a similar question about this statement: (i.e. Do you have any actual reason for suspecting that they aren't evenly distributed?)

 

Two reasons:

1. CM prices vary widely inside rarity categories, clearly indicating EA/BW is aware of differences in desirability. I'd be stunned if their gambling product failed to reflect this.

2. The state of the industry alone is enough to suspect this. Corporate communication on monetization uses sparse facts, framed in a way that leads uncritical readers into making pro-consumer inferences.

Inferences that are almost always unfounded.

What're the facts, Jackie?

Edited by FlatTax
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7 hours ago, FlatTax said:

Two reasons:

1. CM prices vary widely inside rarity categories, clearly indicating EA/BW is aware of differences in desirability. I'd be stunned if their gambling product failed to reflect this.

2. The state of the industry alone is enough to suspect this. Corporate communication on monetization uses sparse facts, framed in a way that leads uncritical readers into making pro-consumer inferences.

Inferences that are almost always unfounded.

What're the facts, Jackie?

The prices vary because a platinum pet isn't as cool as some plat saber? The odds of getting them are probably the same, but one is cool, the other one isn't. 

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On 10/5/2022 at 3:20 AM, ZUHFB said:

The prices vary because a platinum pet isn't as cool as some plat saber? The odds of getting them are probably the same, but one is cool, the other one isn't. 

I believe your 'probably' is improbable. But possible. If the field of undesirable Platinums is large enough, it would accomplish the same effect of driving repeat purchases.

The good news is the uncertainty is resolvable:

Jackie, what are the gambling mechanics?

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3 hours ago, FlatTax said:

I believe your 'probably' is improbable. But possible. If the field of undesirable Platinums is large enough, it would accomplish the same effect of driving repeat purchases.

The good news is the uncertainty is resolvable:

Jackie, what are the gambling mechanics?

RNG is what they use. I have but hundreds of hypercrates since they started them. Some times you get one platinum , rarely two, and the ultra rare 3 platinums in a hypercrate. It just depends on the random number generator just like rolling dice in Dungeons & Dragons.

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1 hour ago, starbuckone said:

RNG is what they use. I have but hundreds of hypercrates since they started them. Some times you get one platinum , rarely two, and the ultra rare 3 platinums in a hypercrate. It just depends on the random number generator just like rolling dice in Dungeons & Dragons.

which is fine as its just random cosmetics, anyone who buys a CM item like a pack or crate knows exactly that they are buying something that can yield a large variety of items and value

Edited by RikuvonDrake
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4 hours ago, starbuckone said:

RNG is what they use. I have but hundreds of hypercrates since they started them. Some times you get one platinum , rarely two, and the ultra rare 3 platinums in a hypercrate. It just depends on the random number generator just like rolling dice in Dungeons & Dragons.

I understand they use RNG, but that doesn't answer any meaningful questions.

To continue your D&D simile, we need to know what table the die roll is being applied against.

How does it work, Jackie?

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Spent 9B on a hypercrate in the weekend because I'm bored and I had 14B in the bank (not much compared to some).

Got mostly craps and my platinum item is Causality, an ugly looking blaster rifle. I ain't complaining because I know it's just my luck this weekend. I did get a lot of nice stuffs from the crates.

Bottom line is, they're all cosmetic, I don't need cm items to do more dps/heal than the whales.

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On 10/8/2022 at 5:56 PM, FlatTax said:

How does it work, Jackie?

Not sure if anyone has mentioned this, but you should not be calling out BioWare employees to get answers to your questions. It doesn't work that way, and is considered poor taste. Also, she's the Community Manager, and is not directly involved in the game mechanics or development. Lastly, explaining the loot crate system to players will never happen, no matter how many times you ask.

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On 10/10/2022 at 11:20 PM, WHTJunior said:

Not sure if anyone has mentioned this, but you should not be calling out BioWare employees to get answers to your questions. It doesn't work that way, and is considered poor taste. Also, she's the Community Manager, and is not directly involved in the game mechanics or development. Lastly, explaining the loot crate system to players will never happen, no matter how many times you ask.

The "frowned upon" activity in the forum guidelines is naming EA/BW or employees in a thread's topic.

It's hard to imagine a more fundamental responsibility for a community manager than being responsive to community concerns. And gambling is a concern.

Would you like to weigh in, Jackie?

Edited by FlatTax
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On 10/14/2022 at 5:32 PM, FlatTax said:

The "frowned upon" activity in the forum guidelines is naming EA/BW or employees in a thread's topic.

They already respond where they can, without being goaded. There could be any unknown reason, legal or otherwise, preventing them from discussing this topic. Calling them out is unnecessary. It only makes you look like you're instigating, or trying to prove that BioWare doesn't respond to the forums.

I see this as one of those topics that you likely can't get a right answer to, so I wouldn't expect any answer, any time soon.

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2 hours ago, WHTJunior said:

They already respond where they can, without being goaded. There could be any unknown reason, legal or otherwise, preventing them from discussing this topic. Calling them out is unnecessary. It only makes you look like you're instigating, or trying to prove that BioWare doesn't respond to the forums.

I see this as one of those topics that you likely can't get a right answer to, so I wouldn't expect any answer, any time soon.

I choose to think better of our BW friends, and believe they will make good on their moral obligation to be transparent about gambling.

And I will continue to invite meaningful engagement from their team.

Jackie, would you like to take this opportunity to discuss gambling mechanics?

Edited by FlatTax
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42 minutes ago, JediQuaker said:

I think "Jackie" probably has more sense than to discuss something with a player called "FlatTax". 😂

Agreed. 

Flattax you need to grow up. No one from BW will ever discuss such things with you or any player. That is the same for every online game out there. 

It does not make you look big or superior in keep asking Jackie to comment, even more so when everyone knows full well you would not except any answer, she gave you.

 

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1 hour ago, DreadtechSavant said:

Agreed. 

Flattax you need to grow up. No one from BW will ever discuss such things with you or any player. That is the same for every online game out there. 

It does not make you look big or superior in keep asking Jackie to comment, even more so when everyone knows full well you would not except any answer, she gave you.

 

Whether the BW team does or does not, they should. Morally.

And as long as I'm alive, I'll advocate for positive change.

What do you think, Jackie?

Edited by FlatTax
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49 minutes ago, curulz said:

Hey Jackie, I'll send you $20 if you respond with "thank you for your cartel market purchase"

Or, the BW team could treat us with dignity, and give us transparency instead of cost concealment.

What's your view, Jackie?

Edited by FlatTax
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4 hours ago, FlatTax said:

Or, the BW team could treat us with dignity, and give us transparency instead of cost concealment.

What's your view, Jackie?

Not trying to flame you or anything but did it ever occur to you that perhaps  Jackie/BioWare  just simply isn't authorized by EA to reveal certain particular  loot table %'s  publicly?

Edited by Nee-Elder
Reason: dude ignores my legit question in favor of more Jackie-stalking lol
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4 minutes ago, FlatTax said:

Morally, indifference is much more the spectacle.

What's your view, Jackie?

Not really... The quality of the item just has nothing to do with the price, there are pets I'd pay 50b for and they're silver. There isn't even a gain to knowing the numbers, but I do agree with the others that it just comes of as weird ending every post with "whats your opinion"

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1 hour ago, FlatTax said:

Morally, indifference is much more the spectacle.

What's your view, Jackie?

Rare items do drop so I don't give a damn as long as cartel packs only give cosmetics and the game is not P2W.

*When people say "rare", most people actually mean "expensive".

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