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How do I cancel my sub? I cannot see the button for it on my account page.


Icerbella

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Hi! I've been meaning to cancel it for awhile but never could find out how :(

The *normal* thing for this is that you must scroll the page way far down, and look where the red arrow is pointing on this https://i.imgur.com/ZIILGJH.jpg image. (It's just a normal link, not a button, and it's on the "Subscription" tab from the left side of the page.)

 

If you don't see it there, there are three possibilities:

* You signed up for a fixed-duration "time card" subscription - these days that means the offer on Origin or the 60-day option on SWTOR - and in that case, there's nothing to cancel even though the email you got said it was recurring.

* You signed up for a subscription through Steam. In this case, you must cancel it through the Steam website, and there is no cancel link on the SWTOR website.

* You have encountered a bug. There have been multiple reports of this recently, where you subscribed for a recurring (30-, 90- or 180- day options) subscription on the website, and the link isn't there.

 

In the last case, you can cancel the subscription two ways:

* Remove your payment information from the website (that will prevent the site from billing you, and the effect of that is that the subscription does not renew).

* Go to https://account.swtor.com/user/subscription/cancel which is where the link in my image goes.

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