7.0 Follow Up

[iopseal]

They could fix every single bug and it will still suffer from the awful design changes that were introduced with 7.0. Rollback to 6.0 and go back to the drawing board is probably the only valid option.

[iopseal]

It's telling that the only highlight he could come up with was everyone enjoyed the trailer...

[juliushorst]

The more I check posts about the latest expansion, the more I feel sorry and disgusted with the behavior of many of its users. I understand - you are dissatisfied with the fact how it turned out, but is it really necessary to be nasty out here? Unpalatable? Aggressive? To send threats to the programmers, attack people with words, pour out on them your aggresion, anger? Does it really make you all feel better? I dare to doubt.

 

Aside from it being ugly it's also inefficient. Nobody will read vulgar or aggressive comments.

 

And they probably did everything they could to make this expansion work as well as possible. I have a hard time blaming them.

 

I don't blame them for the bugs. I do blame them for some intentional design decisions.

 

And I understand them all that they don't want to do it now. That they prefer to post at the end of the day on Friday because they've already seen the backlash from the 'fans'. How many bad words can one read without even going through a single page of forum posts?

 

That's an unfortunate part of every business that has to deal directly with the customers. Any customer relations representative would probably tell you they don't really take it personally and understand that people generally express their anger about the company or a product, not them.

 

And hey! If the current state of the game doesn't suit you, feel free to play something else! Wait for them to make changes and decide if you want to come back or not. It will stop you froma a lot of unpleasantness that may come to your mind to pour over the developers of the game.

 

This is not a good advice. Companies deal with unhappy customers to keep at least some of them. If you tell everybody who's unhappy with the direction of the game to unsubscribe and quit the game will die before you know it.

 

things that make me smile while playing this game (which I have been doing for the last 8 years, continuously).

 

I must admit, I envy you being able to smile while playing the game.

 

They keep focusing on stuff other games have, rather than looking at the game they do write for, and making it better. I play SWTOR, because it’s SWTOR, not because it has a poor mockery of a feature that some other, more popular mmo has.

 

Words of wisdom.

We don't need an inferior copy of WoW or FF because we have WoW and FF if we want to play them - just as we never needed inferior copy of Destiny, even with jetpacks. Either SWTOR will find and maintain its identity or it will die trying to copy others.

 

The MINORITY. That is who you heard from. Its clear from the changes made you only listened to PvPers and Elitist OPS players by the changes made. Do you actually think the rest of us are going to read this nonsense and believe it? That we are just going to go...oh, yeah thats right, me and all my friends in game that were NOT doing that, were actually doing it and we forgot!

 

The problem is, people who are happy with how things are usually spend their time playing the game, not commenting on the forum. So all they heard were elitists complaining.

If they actually looked at the numbers there is only one reasonable conclusion: most SWTOR players like easy and fast group content with decent rewards. And an expansion based on this conclusion could've been amazing, unlike 7.0 which at this point is simply awful.

 

- Also taking away our quick travels to planets. What are orbital stations for, anyway?

 

I cheat the system and use heroic transport

 

Except that now everyone is just doing GSF because it's by far the fastest way to gear up and get tech fragments. You need to balance other content so the rewards match... I enjoy GSF but I didn't start playing SWTOR to play space combat all the time.

 

History shows their response will be nerfing GSF rewards. Just like they nerfed "space tourist" conquest objectives when people complained that their favorite content doesn't give enough points. Their usual solution isn't making it fun for everybody, it's making it equaly miserable for everybody.

 

Finally Monsieur Keith promises us that he and his associates will "continue bringing this vision to life" which can only be viewed as a threat.

 

I wish I could upvote this.

[iopseal]

Lets not kid ourselves, the only reason we got this "follow up" from the devs is because the player base is actually shrinking compared to pre 7.0.

[Minden]

The problem is, people who are happy with how things are usually spend their time playing the game, not commenting on the forum.

 

I have posted more in the past two weeks than I have in the past ten years. Up until 7.0 dropped, my friends and I were having fun playing the game. Now, the game is not as fun.

 

I am now spending my SWTOR-time monitoring the forums hoping for a breadcrumb from the devs.

Edited March 5, 2022 by Minden

[abhaxus]

In the ops room did they show the players logging out right away because of the incredibly obvious, game-breaking bugs? Do they have an ops room where they show the massive drop in players since release? Or is that just for the next EA earnings call where they announce the end of SWTOR after this failed attempt to console-ify it down to 10 buttons?

[JaeOnasi]

Finally Monsieur Keith promises us that he and his associates will "continue bringing this vision to life" which can only be viewed as a threat. Although I am actually grateful for this as its actually informative as to what my relationship with the game going forward with this game should be, uninstall it and never look back..

 

Nearly spit out my drink laughing at you saying BW continuing "bringing this vision to life" could only be viewed as a threat.

 

You're not wrong, though. At least they made it crystal clear that they've chosen the "My way or the highway" method of interacting with players. I guess for me in 44 days it'll be the highway.

[Clonelimit]

Nearly spit out my drink laughing at you saying BW continuing "bringing this vision to life" could only be viewed as a threat.

 

You're not wrong, though. At least they made it crystal clear that they've chosen the "My way or the highway" method of interacting with players. I guess for me in 44 days it'll be the highway.

 

I had a chuckle also. I am quite positive he is the VO for HK lol

[eabevella]

A suggestion for the GF issue.

Group Flashipoints in several tiers and give appropriate rewards according to their level/difficulty.

 

• KDY, Athiss, Hammer Station give 1x rewards
  
• The other base game FPs give 3x rewards
  
• SoR FPs give 5x rewards
  
• Traitor and later >lv70 FPs give 10x reward
  

 

This will make doing more difficult FPs worthy of the time and potential pain players face, and reduce the spam because you make spamming HS not worth it. Yes, some people will still spam some of them, but that's how people work, they want to get the same rewards with the least effort. You should focus on making the effort vs. rewards more even instead of removing the choice of doing a certain activity (try finding someone else who is willing to run non-GF flashpoint is near impossible).

Edited March 5, 2022 by eabevella

[SirrSlaughterr]

Can you guys please stop pretending players are enjoying 7.0 and revert some of the changes you have made? Your team can't be this far underground to be able to claim you "heard 6.0 feedback LOUD AND CLEAR" in another post, yet move forward while ignoring all that was said about 7.0 from the PTS testers now that the "update" is live. The weekly rotation schedule is an unfortunate failure. The damage can absolutely be undone! Implement a system that offers a higher reward for the more difficult flashpoints, but if people still want to run Hammer Station, they will just know they will have to run it 3 times as much!

 

Taking away the choice and adding new completely bugged out and unbeatable Flashpoints is not improving the player experience. I'm so glad to hear you say the team is listening, but you guys have to prove it! Just because people may be bored running the quickest content over and over does not mean the choice should be gone for everyone. That's "solving" an issue by creating a different one. Your team is already implementing some changes to Operations in the future in which running legacy Ops won't net you the highest level of gear (not something I agree with however), but why not do something similar with Flashpoints where if you want to run HS you just have to run it many more times? Give the players that are tired of running the same content an incentive (gearing up faster) to get them running the harder more challenging ones instead.

 

This is also only one tiny gripe with 7.0 as a whole. You guys still sadly delivered an underwhelming update and a delayed and extremely buggy update at that. Show us you all still love the game as much as we do. If that can't be done, what are you all still doing this job for?

[BishopSMASH]

Lets not kid ourselves, the only reason we got this "follow up" from the devs is because the player base is actually shrinking compared to pre 7.0.

 

I sure hope so. I've never cancelled my sub out of disgust before this tier. Following every xpac and its inevitable complaints, it's always a question of "is it just not fully understanding and appreciating the change, or are the changes just outright bad?" Most of the time, I attribute it to people not fully understanding how the new system works, or whatever.

 

Not this time. This has been a disaster, and both sides of the table know it. Unfortunately, until the revenues reflect that belief, I fear no real change will be made, or at least not in any acceptable amount of time. I hope the people who genuinely dislike this dumpster fire don't stop after venting their feelings, and realize that in all likelihood their furiously-typed post will have little to no impact on the game's direction. I hope for the best for this game, but I'm truly pessimistic at this time.

 

Gotta speak the language of dollars to get the point across.

Edited March 5, 2022 by BishopSMASH

[Minden]

Can you guys please stop pretending players are enjoying 7.0 and revert some of the changes you have made?

 

Agreed. The bugs are not the only reasons the game is un-fun now. Some of the changes are just plain boring and add to the never-ending grind. I have only played eight characters to get my level 80 achievements. Too much of a grind to finish any more.

 

My only regret is subscribing in six-month increments. Never making that mistake again!

[BallisticKaine]

Hello SWTOR Community,

 

I wanted to offer some insight about what's been happening since the release of our expansion on February 15th. First of all, thanks to all the players who have shown Legacy of the Sith and our new cinematic trailer a lot of love. Many teams came together and worked very hard to make both possible. A small handful of us were able to spend launch week in an in-person ops room. Watching players react to the trailer and then start pouring into the servers will remain a fun memory for me.

 

Secondly, we know that 7.0 was not a smooth transition for some players, so we have been very busy since launch day resolving issues, minimizing any downtime, while fixing key issues without requiring a game patch. For example, during our first 72 hours, we identified critical bugs such as the issues with keybinding resets, empty gear boxes, and combat styles on characters not displaying properly and we corrected them all.

 

Since those initial fixes went out, the team has been reading reports and feedback coming in and making additional adjustments; at this point, further changes will require a full patch. In this upcoming patch, which we are labeling as 7.0.1, you can expect the below changes and much more to be included. Here are some of the most reported bugs we will be fixing in 7.0.1:

 

• Adjusted contrast in inventory screen
  
• Rakata Med-Tech’s weapons and offhands can now be upgraded at the Operations Gear Upgrade vendor, as intended
  
• Rakata Force-Lord’s weapons can now be upgraded, as intended
  
• The Category Filter in the Ability window is now showing all the categories. The Vehicles category now appears when the list is opened
  
• The following now contain loot: Tionese Requisition Cache, Noble Decurion Chest, World Boss Equipment Crate
  
• The Decurion Gear Containers and Decurion Gear caches now contain gear for all combat styles/disciplines
  
• Unifying colors on individual armor pieces is now correctly saved when leaving the outfitter window
  
• Galactic Seasons Reward Level 67 for Subscribers now correctly grants the “Sliced Cybernetic Visual Enhancement Implants” Legendary Companion gift for Fen Zeil, as intended
  
• Fixed an issue preventing players with Ryzen HS processors from viewing the list of available servers
  
• Companions and invited NPCs no longer despawn during the Graul boss fight in Secrets of the Enclave
  
• Veteran Mode Flashpoints in Group Finder can now be queued by all players at level 15+. Story Mode Operations in Group Finder can now only be queued by players level 80, as intended
  

 

Players can currently preview many of these changes on our Public Test Server (PTS) that was opened earlier this week. We are also working on putting together some preliminary PTS Patch Notes together, so everyone playing on PTS will have an understanding of what bugs are fixed. Jackie will post them in these forums once they are available.

 

We know that progress for some players is being halted in the Elom Flashpoint when fighting Malgus. Since the initial report that has come in, the team has been looking into the bug to understand why players are experiencing it. Here’s a little glimpse under the hood to give you some insight into why a potential fix is being tested on the PTS.

 

We have experienced this bug when playing on our live characters, however, this bug does not present itself on our development servers. Reproducing a bug on development servers is step one in resolving any issue as it allows us to dig deeper into the source of the problems.

 

The biggest offender of this issue is when Malgus is pulling or pushing the player. This creates one of two possibilities: something in the game is causing the player to take a substantial, unintended spike of damage which kills them, or the movement of their character is causing them to hit something we call a “death volume”. This is a space built into all environments that if a player enters, kills them instantly. In this case, this area is used as a mechanism to ensure players don’t ever get stuck in the environment. We have done explorations of the death volumes, combat triggers, the ballistics on Malgus’s attacks, and none of these appears to be the culprit. The bug remains so our hunt for a fix continues. As this issue only wants to rear its ugly head on live servers, we have made a couple of tweaks, most notably to death volumes, which you can help us test right now on PTS!

 

As of this post, this patch will include at least 200+ fixes of varying degrees. The player facing fixes will be reflected in the patch notes. Because we are implementing all of these fixes in one push, we want to ensure the necessary time is allocated to test them all to quality. We are currently targeting March 22 for 7.0.1, but we will update you all with a confirmed date as we get closer.

 

7.0 is a foundational update to the game. The fundamental refactoring of all abilities and Advanced Classes into Combat Styles, the addition of the long-requested Loadouts feature, and the beginnings of new UI/UX and Itemization constitute the most significant systemic changes made to SWTOR since launch. These are only the first steps toward the ambitious and inspiring vision we have for SWTOR's future. We are excited to continue bringing this vision to life in the ongoing updates and additions coming to the game this year and beyond. More story will be coming including new locations to explore, a PvP revamp, and more visual and modernization improvements are also underway. It was always intended that 7.0 would receive multiple updates in 2022 and beyond to celebrate ten years of SWTOR.

 

Not only does the launch of Legacy of the Sith begin the journey into updating the game, but this update also opens the doors to new players who have never experienced SWTOR before. 7.0 is meant to invite new players to the game while also bringing new experiences to returning and veteran players.

 

SWTOR is a ten year old game that is very dear to all of us, and we look forward to continuing the journey of a series of updates to make the game the best it can be.

 

- Keith

 

 

What about a fix to the Thyrsian Gear Crates? I have opened multiple weekly crates and got JACK for my effort on multiple characters? I have made sure I have a specific disciple selected and do not have auto equip selected. Yet I get NOTHING!!! Do you plan to reward players that did these weeklies and got nothing? Re-issue the crates? Can't be that daft and think not returning something to someone for their hard work still should get nothing due to a bug in your game.

[craybon]

Since those initial fixes went out, the team has been reading reports and feedback coming in and making additional adjustments; at this point, further changes will require a full patch. In this upcoming patch, which we are labeling as 7.0.1, you can expect the below changes and much more to be included. Here are some of the most reported bugs we will be fixing in 7.0.1:

 

You say here there are other fixes included. Is the Assault Specialist/Innovative Ordinance passive for extra gas on Incendiary Round/Missile also included?

[kapitanmichal]

We did make key changes to the way we approach rewards in 7.0. We rotate content (including Flashpoints available in Groupfinder and Weekly missions for Daily Areas) for a couple of reasons. First, it allows all reward calendars to be aligned. Conquests, Galactic Seasons, and the Featured weekly content all line up, which means players can make progress towards multiple rewards at once.

 

Second, we heard loud and clear from 6.0 feedback that farming one particular piece of content (like Hammer Station, or a particular Weekly above all others) because it was the fastest way to gear up, but it just wasn't fun. In 7.0, we rotate content to mix and match some of the shortest and longest flashpoints and weeklies each week. As a result, there is more variety in the type of content the gearing system rewards players for completing. Instead of gathering a sheer quantity of items to sort through to find an upgrade in 6.0, which required more and more efficient runs to maximize the amount of gear acquired, we moved to a system that virtually guarantees upgrades to gear by just doing the featured content each week. At the end of the day it results in a quality over quantity philosophy.

 

When content is not in rotation, it is still available and rewards are still offered, but to a lesser degree. For example, all Flashpoints are accessible by walking into their entrance, however since Groupfinder is the delivery method for ensuring upgrade rewards, not all Flashpoints are available in Groupfinder each week unless they are featured.

 

For Daily missions, we have Weekly mission wrappers ('do 6 dailies') for each area, which are the delivery method for larger rewards. These weekly missions are only available when the rewards are available, which is if they are featured that week. However all of the dailies associated with these missions are still available at all times, and still reward items relevant to gearing or upgrading gear, just at a slower rate than the featured content.

 

All of that boils down to featured content is about aligning different reward tracks such as conquest and Galactic Seasons, plus mixing up content with short and long completion times together to prevent some of the issues that awarding all content equally brought to the table in the 6.0 era.

 

I know that doesn't address being shoe-horned into content, but I hope it does provide the insight as to why we decided to make these changes. What I have noticed in-game is there are a lot more players in the areas, and with share tagging of mobs, I'm finding I'm not waiting around for respawns.

 

 

Dear Keith,

I believe I understand what are SWToR team goals in 7.0, however they are simply implemented in wrong way.

You say that you have read players feedback about 6.0 "that farming one particular piece of content or weekly to gear up" wasn't fun. By limiting player choice as to which weeklies and dailies we can do each week, all you achieve is that players will do the easiest weekly on the list and repeat it on as many alt characters as possible. Do you really think that someone is going to do Hoth Heroics or Section X while Czerka and Black Hole are on the list? Section X takes three times as much time as Black Hole. As for limiting flashpoint choice and requiment to queue for random flashpoint to progress weekly mission... all I can say that runing "Ruins of Nul" three times in a row is not fun and it is exactly what you said you wanted to avoid in 7.0.

 

I taked with my guildmates and we came to conclusion that weeklies and flashpoints should provide rewards according to their length and difficulty. For example: weekly on Section X should provide better rewards then weekly on Czerka, Heroics on Tatooine should provide better rewards then Heroics on Coruscant, etc.

 

Same goes with Flashpoints. Make all of them available via group finder. Change flashpoint weekly to require for example 9 points. Each flashpoint should be rewarded with number of points based on flashpoint difficulty and amount of time it takes to complete. For example Traitor Among The Chiss should be rewarded with more points then Hammer Station. And of course flashpoint weekly shouldn't requie queuing for random fp.

 

As for your last paragraph... Shared tagging is nice but it didn't solve the problem of long respawning times of crates, ships and other clicable objects. I observed that "spit" and "slap" emotes are more commonly used since 7.0 (at least in areas with large population and clicable objects ).

[Peacemoon]

If the problem is people spamming easy weeklies for rewards, than surely the answer is to make the easier ones less rewarding (or the harder ones more rewarding), and in the case of flash points, add some diminishing returns which incentivises players to cycle.

 

This solution seems in elegant and heavy handed.

[ExarSun]

Notice how Mr Kanneg uses weaselly language to mask the fact that he straight up admits that this was a bait and switch on the players who were expecting an expansion but only got a "foundational update to the game", presumably with more substantive content updates forever tantalisingly held back for a later date, hoping that would be enough for the subs to cling on.

 

Also note how Mr K blithely diminishes the very real, substantive problems the players have with this update as just some players not having a "smooth transition". Is this what the young people call gaslighting?

 

Finally Monsieur Keith promises us that he and his associates will "continue bringing this vision to life" which can only be viewed as a threat. Although I am actually grateful for this as its actually informative as to what my relationship with the game going forward with this game should be, uninstall it and never look back. I'll just have to view the money I sank into it as an expensive lesson not to waste money on in game purchases.

 

Right on, you perfectly portraid my feelings. I am just glad there are a lot of people here who caught up with this PR crap. BW should be very ashamed of themeselves.

[DarthCasus]

There is truly no making some people happy.

They communicate and its met with childishness.

I get the frustration but if you think that helping youre so very wrong.

 

Attempts to "help" were met with brick walls. Complaining about people being unsatisfied is as useless as you seem toi think criticism is. This post ultimately does nothing for our current situation. Actual issues with foundationally flawed changes to systems ingame will not be tackled. Nothing will be walked back. Bugs, those things that should be fixed and expected to be fixed, are talked about at the expense of the actual substance.

 

If you want to lap it up while the game continues down a path to hell, you can do so without working against people who actually care. You are too easily pleased with not even the bare minimum, communication during this whole fluster cuck has been part of the problem and talking now does not go far enough.

[Loopita]

As a returning player as of a few weeks ago, this game is in a very very very bad state for new players. I jumped in with an old level 65 character from years ago and experienced endless bugs with the storyline, including several quests that were overtuned and nearly impossible. The gear scaling and allocation of items based on class/spec pre-75 is terrible and feels not rewarding, as I'm willing to bet it hasn't been looked at in years.

 

Upon reaching max level, I felt like I needed a master's degree to understand the gearing system, which I now have figured out and my main character is nearly full 326, but it is very convoluted and confusing for new/returning players with all the different mix/matching of sets and upgrades. An MMO should have one universal way to gear up, the gear should be the same name, but tiered different for different types of content. Item rating also means nothing in this game. A 324 blue piece of gear is worse than a 324 purple piece of gear by quite a bit for example, and a lot of players still don't understand that. It should all be the same name, except perhaps PVP vs PVE gear.

 

PVP is an entire separate issue in this game it seems, as someone who enjoys PVP it's already become apparent to me in the few weeks I've been back that certain classes are overpowered and broken in PVP, and it no doubt has to do with the gearing. Furthermore, the easiest way to gear up as a solo player right now is Galactic Starfighter, which

I understand is a game mode that really hasn't received any meaningful updates or balance in 4 or 5 years.

 

In addition to all of this, the issue people have here is that this was not an expansion, it was a content patch masqueraded as an expansion. It shows lack of respect for your loyal player base.

 

Also, for gods sake, put a higher item level requirement on some of the group finder stuff like Master Mode Flashpoints for example. I mean, this category is still labeled as "70-80" for some reason. You can also remove Veteran Uprising and Story Mode Operation from the group finder unless you decide to tune them for PUGS, because nobody, and i mean nobody on earth queues for them.

 

Also, the gear scaling is just plain broken when you get scaled down on older planets. It genuinely feels like it wasn't look at by anyone at all. I'm pretty sure the scaling on companions is totally broken as well.

Edited March 5, 2022 by Loopita

[JattaGin]

Dear Mr. Kanneg,

 

thank you for your message on this forum. I appreciate it. My reply to you is sincere and as friendly as possible, in the hopes that you read my feedback.

 

I feel like your message is not coming from your heart. You wrote it, because you were ordered to do damage control. And even in this damage control, you can't help yourself but blame the players themselves fot not liking what you are doing to the game.

 

If you would have posted messages like this maybe 3-4 times per year since your reign as lead started, I think the game's community would be in a very different mental state.

 

What becomes very clear once again to me is that you play and perceive the game very differently than I. Here is an example:

 

A small handful of us were able to spend launch week in an in-person ops room. Watching players react to the trailer and then start pouring into the servers will remain a fun memory for me.

 

I don't know what an "in-person ops room" is or even means. Is that your secret and exclusive "NiM players meets Devs" Discogs channel?

 

What I have witnessed is that almost all guilds I am in on all 5 servers have had a lot less players online since 7.0 than before and the amount of conquest points for most of these guilds have massively decreased. It feels to me like you are in a bubble of like-minded players which give you a very different idea about the state of the game than for example my bubble.

 

You never mention(ed) any details about why decisions are made, what your metrics are telling you and what you want to achieve, except for a few selected bits which you seem to choose according to how much it fits your narrative. The few times since 2017 that you posted here, you mentioned your "vision" for this game. Until today, and even with your extensive posts here and now, I do NOT know what vision this is exactly.

 

What is your vision for this game?

 

Why are you doing the things you've been doing since 2017?

 

I don't understand many of the choices you have made since you became lead producer. I would like to understand them. It seems that to you, those choices make sense and you think that they will bring the game forward. Forward to where? What I have been witnessing is that week after week, we have less players on the servers. The various guilds I'm in (I wanna say I'm in at least 25 guilds on all 5 servers) lose members all the time. Less and less groups are forming. And right now, the numbers I see on the fleet and planets are back to pre 7.0. I don't understand how all of this, which at least to me seems very obvious, can be part of your vision.

 

Contrary to others, I actually think that many of your general ideas for 7.0 are great and I would have supported them. Unfortunately, you a) completely botched the expansion due to abysmal - and DISHONEST! -communication about it in 2021, and b) implemented almost all of these ideas in bad ways (and I'm not even talking about the bugs here). For example, the already discussed flashpoint situation. Do you know how often I played Hammer Station after 6.0? Once. Because I wanted to try out if I can solo it in 6.0. ONCE! So, all your changes to flashpoints and group finder have exactly ZERO value to me. It doesn't support my playstyle. It hinders it.

 

The also mentioned UI is another thing. You think a new UI would be a good idea? Fine. But then you need a focus group, present different ideas and adjust the UI according to the players's feedback. Your new UI is absolutely horrible. It's a step back, and adjusting the opacity is not a fix. Do you hear our feedback? We don't want a different opacity. We don't want THIS new UI. Unless you tell us WHY you think that this UI is important for the future of Swtor, players won't understand why you changed it to the way it is now. For example, why is the inventory now in a mobile phone layout? Will this game be available on mobile phone soon? Upright? I'm 100% sure that not one single player plays this game on an upright screen. Every TV, computer monitor and laptop screen are horizontal, not vertical. So why change the inventory from a perfect horizontal 10 slots per row to a vertical 8 slots per row and make it upright? What is the vision here? No matter where I move the inventory, it overlaps some other part of the UI. I play on a 15" laptop.

 

Another thing I need to mention is that once again you didn't manage to find balance between two extremes. You think the game was too easy? Fine. Make it a BIT harder. But no, you decided to make it extremely harder. I just witnessed a level 11 trooper doing the Ord Mantell heroics and despite a companion healer and obviously being a skilled player, he almost died (64 HP left) against three mobs. The companion wasn't able to keep up with the heals. On a starter level. I myself tried the Eternal Championship this week. My level 50 healer companion wasn't able to heal herself through the first fight. That's right, in several attempts, I wasn't able to beat the previously SUPER EASY first boss. Sure, I could have used all healing stations, but if fight one is already that hard, I can't even imagine how hard the next fights would be. So I won't play Eternal Championship anymore. Is that part of your vision?

 

Overall, your messages have made it very clear to me that I am the kind of player you do not want to have. I'm playing the game in a way that is outside of your vision and I thus am a hindrance to achieve the future of the game you seek. Fair enough. Message received.

 

I wish you good luck in achieving your vision for this game, and keeping the money coming in, so that you can continue developing this game according to your vision. I hope you're right and I don't have to be a sad Sheldon Cooper saying "I informed you thusly. Oh, I so informed you thusly."

 

Sincerely,

 

JattaGin

 

EDIT: P. S., Mr. Kanneg, the single worst decision you guys made for 7.0 was to reset dailies and weeklies. At the same time, this decision shows very clearly who is your target group. Players which have all the time they need. And not players with life, job, family - and income that they could easily spend on this game. Seeing the red timers in the mission list only makes me NOT want to even start those missions. There is a too big risk that something happens irl and I have to log off. When I log back in, the mission might be reset. No thanks.

Edited March 5, 2022 by JattaGin

[Estelindis]

Fixed an issue preventing players with Ryzen HS processors from viewing the list of available servers

Hi Keith. The communication is appreciated. Particularly the depth of explanation on some issues. However, I would ask that you apply a fix for the above issue in a small patch sooner than this big patch you have planned for March 22. I am able to access the PTS on my Ryzen laptop, and everyone else who posted in the dedicated bug thread, who tested the fix, said the same. You made the fix. Can we please just have it? It's been nearly a month now that the game hasn't worked on these systems. Do we really need to wait another two weeks plus, when the fix is just sitting there?

[Alekerro]

SWTOR is a ten year old game that is very dear to all of us, and we look forward to continuing the journey of a series of updates to make the game the best it can be.

Ive waited for 10 years for "weapon choice freedom", when for ex. assassins could use 1h lightsaber without changing class or skills. Seems like i gonna die and never see this in game.

[Totemdancer]

Lets not kid ourselves, the only reason we got this "follow up" from the devs is because the player base is actually shrinking compared to pre 7.0.

 

The cynic in me, plus how quickly Keith’s post appeared after the thread I made, makes me think you’re close to the mark. I wish I wasn’t, it shouldn’t be this way. We need better communication from him more often. Other producers at other games do it even when news is bad and they apologise if there is a problem. BioWare and Keith can’t even apologise to players who can’t play because of the headache inducing UI changes or the Ryzen bug. They haven’t even offered these players a refund or extra sub time to compensate. They offer nothing, not even remorse or empathy.

Edited March 5, 2022 by Totemdancer

[starbuckone]

I agree about wanting to have it already fixed, but I also know we haven't stopped trying to replicate it so we can get it resolved. We have tons of data, but if there's any additional clues you can send us, or possibly a video of your particular encounter, that will help. I am truly sorry it's taking so long to get this and many other changes released. Thank you for your and everyone's help on our Public Test Server.

 

You could always deactivate his relentless assault ability until you get it fixed instead of pissing off the player's and wasting their time on a bugged quest.

[JattaGin]

The cynic in me, plus how quickly Keith’s post appeared after the thread I made, makes me think you’re close to the mark. I wish I wasn’t, it shouldn’t be this way. We need better communication from him more often. Other producers at other games do it.

 

It's called "damage control". And the call for a damage control comes from someone higher in the chain of command. Mr. Kanneg was tasked to write this post. It wasn't his own choice.

 

And yes, it's a very clear sign that their metrics look very bad. I mean, we all know and witness it ourselves in game, but we also know that BW is only going by their theoretical statistics. They hit a red line.