SRGsh Posted June 17, 2021 Share Posted June 17, 2021 Really full re-downloading! After asset 1 for 13 gb got next asset 346 for 30 gb Can't play today. Lost season dailies worth 6 points.Got bad mood. Where are compensations?! Link to comment Share on other sites More sharing options...
Kissakias Posted June 17, 2021 Share Posted June 17, 2021 you gotta be kidding me ...... we lost the day my friend, its over for today, no swoop progress no this daily progress.. Link to comment Share on other sites More sharing options...
Kissakias Posted June 17, 2021 Share Posted June 17, 2021 The affected players should be granted additional cartel coins for compensation or additional subscription time. The 1000st apology for any inconvinience is not enough imho. cartel coins? dont care at all. loosing swoop progress races and the daily points. Link to comment Share on other sites More sharing options...
Ceannladair Posted June 17, 2021 Share Posted June 17, 2021 Returned to the game a whole 2 days now. Already about to unsub. Good product management. Link to comment Share on other sites More sharing options...
Endormiel Posted June 17, 2021 Share Posted June 17, 2021 we lost the day my friend, its over for today, no swoop progress no this daily progress.. besides the fact, that it's still just a game, it's getting on my nerves more and more ... well than, I'll call it a day with SWTOR concerning compensation: imho in short: just dream on, next meaningless apology coming up and that's it ... same procedure as anytime so far Link to comment Share on other sites More sharing options...
Bladesharp Posted June 17, 2021 Share Posted June 17, 2021 Dear Bioware/EA We all know mistakes can happen. Its what follows that is being judged. In this case, what I think is the subscribers, who pay in one form or another to play the game, would like to see a bit of "senior ownership" to: - Acknowledge the issue & apologize - Offer some recompense as many now need to waste a significant amount of time & bandwidth to reload (and its probably biased towards your older player base who aren't BITRAIDER/STEAM) - Explain why the issue happened and what is being done to minimize the chance of it happening again We all love the game, and I am sure the Devs do - but I'd like a bit of reassurance that the company cares about its reputation and is deploying sufficient resources to support the platform. TYVM Link to comment Share on other sites More sharing options...
MasterMerrin Posted June 17, 2021 Share Posted June 17, 2021 After each huge game update, backup the game folder onto a thumbdrive. I have a 256gb usb 3.0 thumbdrive for just this purpose. Just a suggestion Link to comment Share on other sites More sharing options...
Kissakias Posted June 17, 2021 Share Posted June 17, 2021 After each huge game update, backup the game folder onto a thumbdrive. I have a 256gb usb 3.0 thumbdrive for just this purpose. Just a suggestion bitraider not leaving us this option. Atl east till 2017 that i had some issue and need to redownload the game. Link to comment Share on other sites More sharing options...
Char_Ell Posted June 17, 2021 Share Posted June 17, 2021 Since nobody seems to have mentioned this yet, I just came here to say that I've tried to log in twice and had this issue. When I went to the task manager to end task the SWTOR application after it hung on the load screen, I noticed both times there were *two* instances of swtor.exe running. Maybe this is causing the issue since you can only have one instance of the game going at once? SWTOR has run with two swtor.exe executables since launch in 2011. This is normal and expected for SWTOR. This has nothing to do with the log in problem you are having which per BioWare was caused by an improperly deployed patch. Link to comment Share on other sites More sharing options...
Satchitananda Posted June 17, 2021 Share Posted June 17, 2021 (edited) BioWare, really? :mad:First the 12 Gb, and AFTER THAT the WHOLE GAME?? Seriously?? That's yout "FIX"?... Wow... Definately this calls for a serious CC/subscription plan compensation to all affected players... Edited June 17, 2021 by Satchitananda Link to comment Share on other sites More sharing options...
Vhaegrant Posted June 17, 2021 Share Posted June 17, 2021 (edited) Dear Bioware/EA We all know mistakes can happen. Its what follows that is being judged. In this case, what I think is the subscribers, who pay in one form or another to play the game, would like to see a bit of "senior ownership" to: - Acknowledge the issue & apologize - Offer some recompense as many now need to waste a significant amount of time & bandwidth to reload (and its probably biased towards your older player base who aren't BITRAIDER/STEAM) - Explain why the issue happened and what is being done to minimize the chance of it happening again We all love the game, and I am sure the Devs do - but I'd like a bit of reassurance that the company cares about its reputation and is deploying sufficient resources to support the platform. TYVM Signed +1 I don't expect any further acknowledgement of the issue from Bioware. Previous experience has shown when there is a significant issue the standard response is no response. Not the best in customer relations but at least it doesn't feed the fire, in the end the flames die out. A full download of the game is an inconvenience to me, and I don't get to do what I had planned to do. So, I'll go and do something else. Hopefully it won't draw my attention too much, cause my sub's up for renewal at the beginning of July Edited June 17, 2021 by Vhaegrant Link to comment Share on other sites More sharing options...
Coryllon Posted June 17, 2021 Share Posted June 17, 2021 Please plan all future major outages with us ahead of time so we can schedule the "joys of home ownership" to coincide. back to weeding my garden. Link to comment Share on other sites More sharing options...
Last_to_fall Posted June 17, 2021 Share Posted June 17, 2021 My new download has been going for hours and I still have over 12GB to go on Main Assests 346 nevermind what is to follow. Very disappointed subscriber here. Link to comment Share on other sites More sharing options...
Ceannladair Posted June 17, 2021 Share Posted June 17, 2021 Hate to disappoint after 346 you have 5GB's of English Assets 1 to download lol. Link to comment Share on other sites More sharing options...
Kissakias Posted June 17, 2021 Share Posted June 17, 2021 (edited) Hate to disappoint after 346 you have 5GB's of English Assets 1 to download lol. i envy those that can DL with more than 3mb/s and i pitty those that still have 1mb/s ahhahahahaha Edited June 17, 2021 by Kissakias Link to comment Share on other sites More sharing options...
silvershadows Posted June 17, 2021 Share Posted June 17, 2021 My internet is so bad it will literally take me days to redownload the game. All because I wanted to log in at a certain time... then not even five minutes after I came here to see what was going on, it starts the redownload. *If I had only waited ten minutes to log in this wouldn't have happened to me?!* Bleh. My max download speed is 346 kb/s Yep, you read that right. See you next week. Link to comment Share on other sites More sharing options...
Ceannladair Posted June 17, 2021 Share Posted June 17, 2021 so after downloading 5g English Assests 1 you have a 8.09MB instaling English Assets 1 lol. I think some one in Bioware should be fire for this. Link to comment Share on other sites More sharing options...
Ceannladair Posted June 17, 2021 Share Posted June 17, 2021 (edited) Followed by a 4GB English Assets 351 download. I feel they are having us download stuff to by time to actually fix their mistake. When I returned to SWTOR two days ago it did not take this long to download the game and play. I smell deception on their end. Edited June 17, 2021 by Ceannladair Link to comment Share on other sites More sharing options...
Ceannladair Posted June 17, 2021 Share Posted June 17, 2021 After English Assets i was able to log in the game just fine. Link to comment Share on other sites More sharing options...
Valauntapall Posted June 17, 2021 Share Posted June 17, 2021 This is without a doubt the greatest crap the devs ever did to players of this game... I still can't believe they've allowed some newbie in there to upload a patch before the proper moment. Simply incredible... I just hope this **** never happens again... I love this game but my patience has limits... :mad: Link to comment Share on other sites More sharing options...
mike_carton Posted June 17, 2021 Share Posted June 17, 2021 I didn't need to redownload the game as I had left the game running from last night. Link to comment Share on other sites More sharing options...
TrixxieTriss Posted June 17, 2021 Share Posted June 17, 2021 You know we are all thinking it. I hope they don’t come at night 😉 Link to comment Share on other sites More sharing options...
OldVengeance Posted June 17, 2021 Share Posted June 17, 2021 (edited) OK, so first the game wouldn't launch and now it's installing an 11 GB patch? I had to uninstall a bunch of games for this to even work. What's going on? Should I uninstall the game and redownload? Edited June 17, 2021 by OldVengeance Link to comment Share on other sites More sharing options...
TrixxieTriss Posted June 17, 2021 Share Posted June 17, 2021 (edited) OK, so first the game wouldn't launch and now it's installing an 11 GB patch? I had to uninstall a bunch of games for this to even work. What's going on? Should I uninstall the game and redownload? Refer to this thread. Have a look at my post about bitraider https://www.swtor.com/community/showthread.php?t=994258 Edited June 18, 2021 by TrixxieTriss Link to comment Share on other sites More sharing options...
Kissakias Posted June 18, 2021 Share Posted June 18, 2021 After English Assets i was able to log in the game just fine. the UI need to reconfigured, for those that didnt have back up it. plus my back up flash drive lefted in my store, so no game for tonight, those sun of a beaches take 1 day from the seasonal progress. Link to comment Share on other sites More sharing options...
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