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GTN bug


ruffolofi

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I was told by customer service to post this here. I encountered an unfortunate bug when I tried to purchase an item from the Galactic Trade Network. I tried to purchase an item from the GTN for 400,000. I lost the money, yet never received the item. I was told it's possible two people tried to purchase same item at the exact same time and this is why this happened (I'm glad it wasn't something more expensive... since I never got the item or my money back. Instead I had to go back and buy that same item again, for a higher price ~ 700,000).
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Your topic is clearly a customer support issue and not something for the suggestion forum.

 

Write another message to CS and tell them that JattaGin from ze forumz says hello. Ask them to check where the refund in-game mail with the 400.000 credits went and that they should re-route it back to your character. Restoring lost items is something customer support is actually pretty good at handling.

 

Good luck.

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