Totemdancer Posted October 8, 2018 Share Posted October 8, 2018 3 fibre to the home ISPs, tested with ping Plotter, tracert and ping. Zero issue from my end or on the way to the servers. It shows a steady 214-220ms ping the whole way. In the game it jumps all over the place, especially in pvp where it goes up to 300ms and bounces between it and 400ms. I’ve no apps running, my security is on sleep mode All un-needed window services are disabled. I’ve tried 2 routers, 2 PCs, changed network cables and even tried it through WTFast. I’ve tested SS, SF and DM and it only happens on SS and SF. It must be happening on the actual US servers or at the data centre. I can’t see any other reason. I cannot be the only one experiencing this. How many others are seeing massive ping jumps on the US servers? Link to comment Share on other sites More sharing options...
IoNonSoEVero Posted October 8, 2018 Share Posted October 8, 2018 I just had a character die on Hoth because the spike was so high that they could not get out of the elevator in time. I'm seeing it too. Link to comment Share on other sites More sharing options...
Andryah Posted October 8, 2018 Share Posted October 8, 2018 (edited) West coast US player here and I have seen no issues in weeks. A few weeks back, I had some rippling in ping numbers at times, but nothing that made the game unplayable. I ran a Pingplotter and sure enough.. there was a low performing backbone about 20 miles form my home (this happens sometimes here in silicon valley, particularly on weekends). One would think we would have the best infrastructure surrounding silicon valley, and perhaps we do.. and it just gets overloaded at times from all the corporate traffic. Edited October 8, 2018 by Andryah Link to comment Share on other sites More sharing options...
Xina_LA Posted October 8, 2018 Share Posted October 8, 2018 I'm in Louisiana and we get them out here, sometimes. We'll go days, even a week without any troubles. Then there will be an hour where all of us start having problems simultaneously. We'll walk a few feet, stop. Have to "W" again... walk a few feet, stop. Attacks are on a huge delay. That sort of thing. After awhile, it just goes back to normal. Link to comment Share on other sites More sharing options...
Totemdancer Posted October 9, 2018 Author Share Posted October 9, 2018 (edited) West coast US player here and I have seen no issues in weeks. A few weeks back, I had some rippling in ping numbers at times, but nothing that made the game unplayable. I ran a Pingplotter and sure enough.. there was a low performing backbone about 20 miles form my home (this happens sometimes here in silicon valley, particularly on weekends). One would think we would have the best infrastructure surrounding silicon valley, and perhaps we do.. and it just gets overloaded at times from all the corporate traffic. I’m just bamboozled because I can see no problems at all. If I could see ping spikes happening or packet loss on the way to the server or even on the server IPs, I would feel better because I’d know what was happening. From my testing and perspective, it looks like it’s behind firewall in the data Center. If it was also happening on DM and not just isolated to the US servers, I would associated it as the game engine. But this is only happening on the US servers. I’ve even gone as far as getting one of my ISPs to change the routing I have in the US and they even went as far as talking to EA for me (bad move, getting EA involved increased my normal connection by 90ms). The ISP had to change my IP to get it back to normal. I sent a PM to Keith to ask him if he could investigate, but I’ve had no response this time. In the past he has always responded to things like this. I’m at a loss of what steps to take next. Edited October 9, 2018 by Totemdancer Link to comment Share on other sites More sharing options...
MandFlurry Posted October 9, 2018 Share Posted October 9, 2018 (edited) 3 fibre to the home ISPs, tested with ping Plotter, tracert and ping. Zero issue from my end or on the way to the servers. It shows a steady 214-220ms ping the whole way. In the game it jumps all over the place, especially in pvp where it goes up to 300ms and bounces between it and 400ms. I’ve no apps running, my security is on sleep mode All un-needed window services are disabled. I’ve tried 2 routers, 2 PCs, changed network cables and even tried it through WTFast. I’ve tested SS, SF and DM and it only happens on SS and SF. It must be happening on the actual US servers or at the data centre. I can’t see any other reason. I cannot be the only one experiencing this. How many others are seeing massive ping jumps on the US servers? I'm on the US West Coast, and Yes, there have been Higher spikes in Pvp, through fleet and Ilum. Edited October 9, 2018 by MandFlurry Link to comment Share on other sites More sharing options...
QuinlanSaathis Posted October 9, 2018 Share Posted October 9, 2018 I am in New Zealand and my ping is steady. I dunno if this has anything to do with it, but I work for a SaaS company with some Australian clients connecting to North American data farms and we have noticed that the backbone out of Australia is crap and that is being kind. It is that bad we are considering pulling out of Australia because we cannot guarantee a good enough connection and there are not enough clients to justify the expenditure for a local server. Link to comment Share on other sites More sharing options...
Khaleg Posted October 9, 2018 Share Posted October 9, 2018 (edited) No problems here and I still sit behind a ****** download/upload connection (16/1) at one of my homes until January or something. Ping never goes above 40 though, more like 20-30 all the time (from Germany to the German Server in Ireland). Ping won't help you much anyway identifying the problem, do a traceroute instead (tracert server-IP). You can find the IP in the accountname_accoundev.ini in C:\Users\%username\AppData\Local\SWTOR\swtor\settings Maybe post the server-IPs you have problems with here so we can test it from our places. Edited October 9, 2018 by Khaleg Link to comment Share on other sites More sharing options...
Totemdancer Posted October 9, 2018 Author Share Posted October 9, 2018 No problems here and I still sit behind a ****** download/upload connection (16/1) at one of my homes until January or something. Ping never goes above 40 though, more like 20-30 all the time (from Germany to the German Server in Ireland). Ping won't help you much anyway identifying the problem, do a traceroute instead (tracert server-IP). You can find the IP in the accountname_accoundev.ini in C:\Users\%username\AppData\Local\SWTOR\swtor\settings Maybe post the server-IPs you have problems with here so we can test it from our places. It’s to the US servers that’s the problem. The EU servers aren’t having this problem. A couple of IPs 159.153.65.220 159.153.65.230 Link to comment Share on other sites More sharing options...
Totemdancer Posted October 9, 2018 Author Share Posted October 9, 2018 I am in New Zealand and my ping is steady. I dunno if this has anything to do with it, but I work for a SaaS company with some Australian clients connecting to North American data farms and we have noticed that the backbone out of Australia is crap and that is being kind. It is that bad we are considering pulling out of Australia because we cannot guarantee a good enough connection and there are not enough clients to justify the expenditure for a local server. That depends on what backbone their ISP is using. There are about 4 different ones. Ask them what ISP and then check which backbone they use. Link to comment Share on other sites More sharing options...
Khaleg Posted October 9, 2018 Share Posted October 9, 2018 It’s to the US servers that’s the problem. The EU servers aren’t having this problem. A couple of IPs 159.153.65.220 159.153.65.230 From my current place: 3 14 ms 13 ms 13 ms 188.111.171.234 4 14 ms 14 ms 14 ms 88.79.18.16 5 15 ms 15 ms 15 ms 92.79.212.201 6 21 ms 21 ms 21 ms 145.254.2.203 7 21 ms 24 ms 22 ms er1.ams1.nl.above.net [80.249.208.122] 8 99 ms 98 ms 99 ms ae3.cs1.ams10.nl.eth.zayo.com [64.125.31.104] 9 102 ms 105 ms 102 ms ae6.cs1.lhr11.uk.eth.zayo.com [64.125.29.77] 10 * 98 ms 99 ms ae5.cs1.lga5.us.eth.zayo.com [64.125.29.126] 11 109 ms 133 ms 100 ms ae4.cs1.dca2.us.eth.zayo.com [64.125.29.203] 12 98 ms 97 ms 97 ms ae27.cr1.dca2.us.zip.zayo.com [64.125.30.247] 13 98 ms 116 ms 98 ms ae22.er2.iad10.us.zip.zayo.com [64.125.29.121] 14 98 ms 98 ms 101 ms 64.125.199.190.t00673-02.above.net [64.125.199.190] 15 107 ms 111 ms 102 ms 159.153.92.98 16 100 ms 101 ms 101 ms 159.153.92.86 17 101 ms 100 ms 100 ms 159.153.65.220 Ping wird ausgeführt für 159.153.65.220 mit 32 Bytes Daten: Antwort von 159.153.65.220: Bytes=32 Zeit=100ms TTL=51 Antwort von 159.153.65.220: Bytes=32 Zeit=100ms TTL=51 Antwort von 159.153.65.220: Bytes=32 Zeit=100ms TTL=51 Antwort von 159.153.65.220: Bytes=32 Zeit=100ms TTL=51 3 13 ms 17 ms 14 ms 188.111.171.234 4 14 ms 14 ms 14 ms 88.79.18.8 5 15 ms 15 ms 17 ms 92.79.212.193 6 19 ms 18 ms 18 ms 145.254.2.187 7 20 ms 21 ms 20 ms er1.ams1.nl.above.net [80.249.208.122] 8 96 ms 97 ms 96 ms ae3.cs1.ams10.nl.eth.zayo.com [64.125.31.104] 9 98 ms 97 ms 100 ms ae6.cs1.lhr11.uk.eth.zayo.com [64.125.29.77] 10 96 ms 96 ms 96 ms ae5.cs1.lga5.us.eth.zayo.com [64.125.29.126] 11 98 ms 103 ms 98 ms ae4.cs1.dca2.us.eth.zayo.com [64.125.29.203] 12 95 ms 94 ms 95 ms ae27.cr1.dca2.us.zip.zayo.com [64.125.30.247] 13 96 ms 96 ms 95 ms ae22.er2.iad10.us.zip.zayo.com [64.125.29.121] 14 96 ms 107 ms 98 ms 64.125.199.190.t00673-02.above.net [64.125.199.190] 15 96 ms 96 ms 97 ms 159.153.92.98 16 99 ms 100 ms 98 ms 159.153.92.86 17 96 ms 95 ms 101 ms 159.153.65.230 Ping wird ausgeführt für 159.153.65.230 mit 32 Bytes Daten: Antwort von 159.153.65.230: Bytes=32 Zeit=103ms TTL=51 Antwort von 159.153.65.230: Bytes=32 Zeit=95ms TTL=51 Antwort von 159.153.65.230: Bytes=32 Zeit=100ms TTL=51 Antwort von 159.153.65.230: Bytes=32 Zeit=99ms TTL=51 Link to comment Share on other sites More sharing options...
Totemdancer Posted October 9, 2018 Author Share Posted October 9, 2018 Yeah, I get similarly stable results doing that. The problem is in the game itself and the lag meter red x and jumps around between 214 to 400ms. When I look at tracert, ping or ping Plotter and I can’t see any of those jumps anywhere. Link to comment Share on other sites More sharing options...
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