XaatXuun Posted January 8, 2019 Share Posted January 8, 2019 (edited) Hey folks, The team is still digging away on the issue. It has turned out to be a fairly severe issue which is why it is taking as long as it is. We appreciate your continued patience, hopefully I will have more details or an ETA to pass on soon, but there isn't one currently. Thanks all. -eric thank you, caught up on reading, now, be back in 5 minutes to read the next 4 pages Edited January 8, 2019 by XaatXuun Link to comment Share on other sites More sharing options...
Sumlina Posted January 8, 2019 Share Posted January 8, 2019 Right when we're trying to do Ossus conquest too Link to comment Share on other sites More sharing options...
Bigbucks Posted January 8, 2019 Share Posted January 8, 2019 I actually pay for this ****? WOW Noone helping us at all. Link to comment Share on other sites More sharing options...
cadencepulse Posted January 8, 2019 Share Posted January 8, 2019 Well, I can barely keep my eyes open so I'm off to bed and I'll hope to log in tomorrow. Y'all have a wonderful night Link to comment Share on other sites More sharing options...
kittiesrule Posted January 8, 2019 Share Posted January 8, 2019 I actually pay for this ****? WOW Noone helping us at all. Nobody helping you, huh? In case you haven't noticed, Eric has been digging around and has given us update, after update, after update. The support team is doing the best they can. Link to comment Share on other sites More sharing options...
Joonbeams Posted January 8, 2019 Share Posted January 8, 2019 How is wanting compensation unreasonable? I am not able to play a game that I have paid for. Do you make a habit out of insulting people whose money helps keep this game alive? It's totally reasonable to seek compensation when you don't get what you pay for. In normal circumstances, it would be the business expectation to compensate paying customers for downtime (despite the boilerplate ToS). But think of this more like a crack dealer dealing with fiends. Fiend can huff and puff all he wants when dealer is not on the block but the second he's back, the fiend's gonna hand over the cash for that rock. You know it, I know it... Link to comment Share on other sites More sharing options...
Inushann Posted January 8, 2019 Share Posted January 8, 2019 Nobody helping you, huh? In case you haven't noticed, Eric has been digging around and has given us update, after update, after update. The support team is doing the best they can. Don't feed the trolls. Link to comment Share on other sites More sharing options...
the_lohmanns Posted January 8, 2019 Share Posted January 8, 2019 (edited) Don't know if you looked into why you are posting in the future? Edited January 8, 2019 by the_lohmanns Link to comment Share on other sites More sharing options...
bncsmom Posted January 8, 2019 Share Posted January 8, 2019 I actually pay for this ****? WOW Noone helping us at all. Did you not read Musco's posts? Link to comment Share on other sites More sharing options...
Constantious Posted January 8, 2019 Share Posted January 8, 2019 Hey folks, The team is still digging away on the issue. It has turned out to be a fairly severe issue which is why it is taking as long as it is. We appreciate your continued patience, hopefully I will have more details or an ETA to pass on soon, but there isn't one currently. Thanks all. -eric Four Hours? Four Hours to solve a networking issue ? Network Administrators should find another Job. Link to comment Share on other sites More sharing options...
Dogzard Posted January 8, 2019 Share Posted January 8, 2019 Let's hope it's this one by Dogzard instead.... QFE ^ and boy how nice it would be if more even-keeled type people like you dominated in-game 'genchat' . And society in general tbh That said, it's obviously very unfortunate timing considering the maintenance/offliine in the morning. But i suspect Eric & the devs feel exactly the same way. p.s. That ^ post also gets honorable mention for the thread "win" imo oh jeez, plz don't remind me! #serenitynow --- p.p.s. Anyone else looking forward to the 'SW: Episode IX' trailer soon? Lol, I don't know how 'even keeled' I am, I've been posting some pretty off the wall things in here TRYING to get people off their high and mighty pedestal of self-entitlement and apparent obvious issues with anger management all the while attempting to explain, because I am no where NEAR tech savvy (that's my brother's forte') and am good knowing where the power button and retractable cup holder is, how server communication works and what the problem seems to be that Eric and team are Jawa-engineering to life once more. Link to comment Share on other sites More sharing options...
bncsmom Posted January 8, 2019 Share Posted January 8, 2019 Four Hours? Four Hours to solve a networking issue ? Network Administrators should find another Job. Be grateful, it could have taken them all night and into tomorrow to just find it. Link to comment Share on other sites More sharing options...
SarynSarethi Posted January 8, 2019 Share Posted January 8, 2019 Nobody helping you, huh? In case you haven't noticed, Eric has been digging around and has given us update, after update, after update. The support team is doing the best they can. Agreed. Perhaps the reason Eric is not providing technical details is that he would have to take the attention of someone working on the problem away from what they're doing to explain exactly it is what they are doing. Link to comment Share on other sites More sharing options...
digimass Posted January 8, 2019 Share Posted January 8, 2019 eric said stay tuned, more of the same. Patch is literally in hours from now, and its a serious problem. as far as my planning, I have a couple toons left to do ossus wb's and 1 imp that all I left to do was craft on to finish on all 3 of my mercs. My commando had 40k conquest this week. None of you play prog apparently, and I was waiting till Monday night to decide wich toons I would buy a masterwork crystal on with my unsssmebled components. if the white knights actually played this game and didn't care bear the narshadda bar erp, I would actually take what they say seriously. ERIC, toss us all something for it, get on it. Link to comment Share on other sites More sharing options...
kittiesrule Posted January 8, 2019 Share Posted January 8, 2019 Don't feed the trolls. Aw crud, you're right! I got baited. My bad lol Link to comment Share on other sites More sharing options...
Bolosama Posted January 8, 2019 Share Posted January 8, 2019 It's totally reasonable to seek compensation when you don't get what you pay for. In normal circumstances, it would be the business expectation to compensate paying customers for downtime (despite the boilerplate ToS). But think of this more like a crack dealer dealing with fiends. Fiend can huff and puff all he wants when dealer is not on the block but the second he's back, the fiend's gonna hand over the cash for that rock. You know it, I know it... i like the cut of your jib mister Link to comment Share on other sites More sharing options...
Everrgreen Posted January 8, 2019 Share Posted January 8, 2019 Yup. Going on 5 hours now.... Everything's Fine. ROFLMAO ----> a STONE wolff signs with "I have studied you, and found nothing but weakness" responds to game downtime! OMG how ironic hillarious, thank you Link to comment Share on other sites More sharing options...
Inushann Posted January 8, 2019 Share Posted January 8, 2019 Agreed. Perhaps the reason Eric is not providing technical details is that he would have to take the attention of someone working on the problem away from what they're doing to explain exactly it is what they are doing. I personally appreciate any updates they give us, so I agree with you too. Link to comment Share on other sites More sharing options...
Xbladez Posted January 8, 2019 Share Posted January 8, 2019 Oh, well. Time's up. I'll get some shut-eye, good night. It was fun reading the forum last few hours, it's not bad at all Link to comment Share on other sites More sharing options...
Dogzard Posted January 8, 2019 Share Posted January 8, 2019 Aw crud, you're right! I got baited. My bad lol That reminds me... anyone else see the appropriately titled Jedi Master on Satele Shan running amok named Baiter? Link to comment Share on other sites More sharing options...
Joonbeams Posted January 8, 2019 Share Posted January 8, 2019 (edited) I've been in the position of trying to debug something borked late at night when I had other plans -- never fun. I assure you, Eric and team aren't getting any cash bonuses for pulling the late-nighter here. Hammer away at "corporate" EA all you want to (I get that), but my gosh people, let's cut the ground troops some slack whose night got tanked over this bug... EDIT: who's to whose Edited January 8, 2019 by Joonbeams Link to comment Share on other sites More sharing options...
russianrooster Posted January 8, 2019 Share Posted January 8, 2019 lot of salty people on this thread that know just how to solve the issue that they have next to 0 info on. smh Link to comment Share on other sites More sharing options...
Dogzard Posted January 8, 2019 Share Posted January 8, 2019 I never claimed that Bioware has to give me anything. I am simply stating that they will lose a customer if they don't. I think you are the one who is not able to read. one among millions... "We are the Borg. Resistance is futile." Link to comment Share on other sites More sharing options...
Inushann Posted January 8, 2019 Share Posted January 8, 2019 Oh, well. Time's up. I'll get some shut-eye, good night. It was fun reading the forum last few hours, it's not bad at all Have a good night. Only 9 pm here, but I'm guessing it's later for you. Link to comment Share on other sites More sharing options...
Kasodi Posted January 8, 2019 Share Posted January 8, 2019 I've been in the position of trying to debug something borked late at night when I had other plans -- never fun. I assure you, Eric and team aren't getting any cash bonuses for pulling the late-nighter here. Hammer away at "corporate" EA all you want to (I get that), but my gosh people, let's cut the ground troops some slack who's night got tanked over this bug... Thank you! I appreciate the updates we are getting, because he definitely doesn't need to take time away from actually trying to fix the problem to keep us informed. This says it all. Link to comment Share on other sites More sharing options...
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