Dawneylee Posted July 5, 2018 Share Posted July 5, 2018 My daughter just logged into her account and the character she was playing on last night is gone. Any ideas how this could happen? No others are missing and guild information says nothing about her being on last night and it's not listed in her legacy anymore. It was her most advanced character and she's very sad. We sent a ticket but not sure anyone works them anymore. Thanks Link to comment Share on other sites More sharing options...
Nightblazer Posted July 5, 2018 Share Posted July 5, 2018 Tickets are still worked. It just may take a few days minus the holiday to get a response from them. Unfortunately no idea what could have happened. You'll need to wait for a ticket reply to find out. Link to comment Share on other sites More sharing options...
JattaGin Posted July 5, 2018 Share Posted July 5, 2018 Two possible reasons: 1. Accidentally pushed delete on the character selection screen and confirmed it? 2. Logged on to the wrong server? No idea if this could apply in your case. Just brainstorming. Link to comment Share on other sites More sharing options...
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