Lightsaberduels Posted April 20, 2018 Share Posted April 20, 2018 As above Link to comment Share on other sites More sharing options...
JennyFlynn Posted April 20, 2018 Share Posted April 20, 2018 You're not giving us a whole lot to go on here. Why can't you use it? You don't have a character you wish to move? You tried to use the transfer but for some reason it isn't working or you're getting an error? Did you go through the transfer FAQ? Link to comment Share on other sites More sharing options...
BRKMSN Posted April 20, 2018 Share Posted April 20, 2018 Bumping as no answer. There wasn't a question. Maybe the bug forum is what you are looking for or try contacting Customer Service. Link to comment Share on other sites More sharing options...
Andryah Posted April 20, 2018 Share Posted April 20, 2018 (edited) I received one a long time ago and could in fact use it and did. So I'm not sure what your point is.... particularly since you provided NO additional information. None of us can help you with what you have provided so far. You need to contact Customer Support. General forum is not your personal customer support resource. Edited April 20, 2018 by Andryah Link to comment Share on other sites More sharing options...
AlienEyeTX Posted April 20, 2018 Share Posted April 20, 2018 People here are salty today... OP, are you getting some sort of error message? Do you know where to go to perform the transfer? Are you sure you didn't use it already? Or, as mentioned by others, you can call Customer Support and they should have an answer for you. Link to comment Share on other sites More sharing options...
DocDAM Posted April 20, 2018 Share Posted April 20, 2018 You need to contact Customer Support. General forum is not your personal customer support resource. No, it is clearly stated that GD is for whining about KotFE/KotET, Conquest, and ... every update SWTOR ever makes (or should have made, but hasn't) OP: yes, need more info. Failing that, have you checked the Character Transfer FAQ? And if that doesn't help, I'd suggest calling customer support. Link to comment Share on other sites More sharing options...
Lightsaberduels Posted April 21, 2018 Author Share Posted April 21, 2018 I'm sorry for not being clear, I clicked on a referral link and It told me I had a free complimentary character transfer, which then I go to character transfer and it shows it still costs 1000 CC. To which I then wrote this thread wondering why I can't do so as it said it was a complimentary free token. Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 21, 2018 Share Posted April 21, 2018 (edited) I'm sorry for not being clear, I clicked on a referral link and It told me I had a free complimentary character transfer, which then I go to character transfer and it shows it still costs 1000 CC. To which I then wrote this thread wondering why I can't do so as it said it was a complimentary free token. I am aware you only ever get one transfer ever per account from the referral link, so if you have ever used a referral and gotten the free transfer and used it in the past you will not get another. So i guess have you ever used a referral before and gotten a free transfer previously ? if so there is not going to be another. Edited April 21, 2018 by OwenBrooks Link to comment Share on other sites More sharing options...
Lightsaberduels Posted April 21, 2018 Author Share Posted April 21, 2018 I am aware you only ever get one transfer ever per account from the referral link, so if you have ever used a referral and gotten the free transfer and used it in the past you will not get another. So i guess have you ever used a referral before and gotten a free transfer previously ? if so there is not going to be another. I don't recall ever using one. Link to comment Share on other sites More sharing options...
OwenBrooks Posted April 21, 2018 Share Posted April 21, 2018 I don't recall ever using one. Submit an in-game ticket in regards to the free transfer from the referral and ask if you have used one previously they can see if you have on this account and let you know. unfortunately in-game ticket time appears to be around 5 - 7 days at present. Link to comment Share on other sites More sharing options...
Lightsaberduels Posted April 21, 2018 Author Share Posted April 21, 2018 Submit an in-game ticket in regards to the free transfer from the referral and ask if you have used one previously they can see if you have on this account and let you know. unfortunately in-game ticket time appears to be around 5 - 7 days at present. I have done, thanks. Link to comment Share on other sites More sharing options...
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