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I received a complimentary character transfer but I cannot use it


Lightsaberduels

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You're not giving us a whole lot to go on here. Why can't you use it? You don't have a character you wish to move? You tried to use the transfer but for some reason it isn't working or you're getting an error? Did you go through the transfer FAQ?
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I received one a long time ago and could in fact use it and did.

 

So I'm not sure what your point is.... particularly since you provided NO additional information. None of us can help you with what you have provided so far.

 

You need to contact Customer Support. General forum is not your personal customer support resource. :)

Edited by Andryah
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People here are salty today... :t_eek:

 

OP, are you getting some sort of error message? Do you know where to go to perform the transfer? Are you sure you didn't use it already?

 

Or, as mentioned by others, you can call Customer Support and they should have an answer for you.

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You need to contact Customer Support. General forum is not your personal customer support resource. :)
No, it is clearly stated that GD is for whining about KotFE/KotET, Conquest, and ... every update SWTOR ever makes (or should have made, but hasn't) :p

 

OP: yes, need more info. Failing that, have you checked the Character Transfer FAQ?

 

And if that doesn't help, I'd suggest calling customer support.

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I'm sorry for not being clear, I clicked on a referral link and It told me I had a free complimentary character transfer, which then I go to character transfer and it shows it still costs 1000 CC. To which I then wrote this thread wondering why I can't do so as it said it was a complimentary free token.
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I'm sorry for not being clear, I clicked on a referral link and It told me I had a free complimentary character transfer, which then I go to character transfer and it shows it still costs 1000 CC. To which I then wrote this thread wondering why I can't do so as it said it was a complimentary free token.

 

I am aware you only ever get one transfer ever per account from the referral link, so if you have ever used a referral and gotten the free transfer and used it in the past you will not get another.

 

So i guess have you ever used a referral before and gotten a free transfer previously ? if so there is not going to be another.

Edited by OwenBrooks
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I am aware you only ever get one transfer ever per account from the referral link, so if you have ever used a referral and gotten the free transfer and used it in the past you will not get another.

 

So i guess have you ever used a referral before and gotten a free transfer previously ? if so there is not going to be another.

 

I don't recall ever using one.

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I don't recall ever using one.

 

Submit an in-game ticket in regards to the free transfer from the referral and ask if you have used one previously they can see if you have on this account and let you know.

 

unfortunately in-game ticket time appears to be around 5 - 7 days at present.

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Submit an in-game ticket in regards to the free transfer from the referral and ask if you have used one previously they can see if you have on this account and let you know.

 

unfortunately in-game ticket time appears to be around 5 - 7 days at present.

 

I have done, thanks.

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