OwenBrooks Posted September 27, 2017 Share Posted September 27, 2017 (edited) Just wanted to let everyone know of the changes to the swtor section at EA Answers HQ (AHQ). The following is now available to all players including F2P and Preferred Players, feel free to pass this information on to any F2P and Preferred Players you know as well. Existing Sticky at swtor.com referencing AHQ Main Link for Swtor at AHQ Game Information & Discussion Stop by here to chat about the game and meet members of the community! Need help with Master Mode chapters or choosing a Discipline? No harm in asking! Troubleshooting Guides & Info This forum is read-only. Got a guide or post that you think is worthy? Reach out to one of our Community Managers, Heroes, or Champions! (or let me know). Technical Issues Got a technical issue not covered or resolved by the Troubleshooting Guides? Post here for more help! Game FAQs This contains game information on just about all facets of the game Edited September 27, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
Eshvara Posted September 27, 2017 Share Posted September 27, 2017 So preferred and f2p can forum too now?🤔 Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 (edited) Yes , Yes they certainly can at AHQ Edited September 27, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
Eshvara Posted September 27, 2017 Share Posted September 27, 2017 Wow, that's quite the change! Link to comment Share on other sites More sharing options...
docbenwayddo Posted September 27, 2017 Share Posted September 27, 2017 Wow, that's quite the change! They still can't here. Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 Wow, that's quite the change! Yes it is a good change in my view too, I no longer need to lock discussion threads I can move them to the discussion forum Link to comment Share on other sites More sharing options...
Transcendent Posted September 27, 2017 Share Posted September 27, 2017 Wonder how long it'll be before these forums close down then. Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 (edited) Just wanted to let everyone know of the changes to the swtor section at EA Answers HQ (AHQ). The following is now available to all players including F2P and Preferred Players, feel free to pass this information on to any F2P and Preferred Players you know as well. Existing Sticky at swtor.com referencing AHQ Main Link for Swtor at AHQ Game Information & Discussion Stop by here to chat about the game and meet members of the community! Need help with Master Mode chapters or choosing a Discipline? No harm in asking! Troubleshooting Guides & Info This forum is read-only. Got a guide or post that you think is worthy? Reach out to one of our Community Managers, Heroes, or Champions! (or let me know). Technical Issues Got a technical issue not covered or resolved by the Troubleshooting Guides? Post here for more help! Game FAQs This contains game information on just about all facets of the game Seems like EA are preparing to stop supporting or turn this forum off like they have with the rest of their games. I guess they want to centralise them and reduce CS support and moderation so the same people look after multiple games instead of one. Edited September 27, 2017 by Totemdancer Link to comment Share on other sites More sharing options...
Eshvara Posted September 27, 2017 Share Posted September 27, 2017 Seems like EA are preparing to stop supporting or turn this forum off like they have with the rest of their games. I guess they want to centralise them and reduce CS support and moderation so the same people look at multiple games instead of one. Is that really what this is about? ;s Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 Is that really what this is about? ;s It really wouldnt surprise me. From a business point of view it makes perfect sense. I've helped manage call centres before and we used to have 8-12 different client accounts. Most of our staff would look after two or three different companies. Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 Is that really what this is about? ;s There is no intent or discussion at all to close this forum. Some seem to love the rumor mill , and see the sky falling on everything. I much rather look at the positives in that they are expanding ways for players to interact, especially non subscribers. this rumor can be put to bed completely. Link to comment Share on other sites More sharing options...
Eshvara Posted September 27, 2017 Share Posted September 27, 2017 It really wouldnt surprise me. From a business point of view it makes perfect sense. I've helped manage call centres before and we used to have 8-12 different client accounts. Most of our staff would look after two or three different companies. There is no intent or discussion at all to close this forum. Some seem to love the rumor mill , and see the sky falling on everything. I much rather look at the positives in that they are expanding ways for players to interact, especially non subscribers. this rumor can be put to bed completely. I see, well, I certainly hope it'll remain just that, a rumour! Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 I see, well, I certainly hope it'll remain just that, a rumour! Not a rumour, it's just my opinion. Please don't take it as fact. I'm just looking at it from a business point of view and then using the sort of logic EA seems to apply to not caring about anything but their bottom line, players be damned. Link to comment Share on other sites More sharing options...
Eshvara Posted September 27, 2017 Share Posted September 27, 2017 Not a rumour, it's just my opinion. Please don't take it as fact. I'm just looking at it from a business point of view and then using the sort of logic EA seems to apply to not caring about anything but their bottom line, players be damned. I never thought of it as a fact. Unfortunately I do see where you're coming from though. Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 I never thought of it as a fact. Unfortunately I do see where you're coming from though. Yeah, I only put that in because there is a certain forum nazi who likes troll me for not using the word opion because he can't tell the difference between an opinion and fact. Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 (edited) Yes I really should of expected this reaction. Mind Swtor has been at AHQ since 2015 so this isn't a new forum area per sey. Historically discussion threads where closed/locked at AHQ in the swtor section - example http://answers.ea.com/t5/Technical-Issues/Streamlining-the-game-and-making-it-to-easy/m-p/4943658 Now I can move this to the discussion forum there instead of just shutting it down. and given people complained F2P and Preferred players had no way to interact it was decided to create a discussion area for them. Edited September 27, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 Yes I really should of expected this reaction. Mind Swtor has been at AHQ since 2015 so this isn't a new forum area per sey. Historically discussion threads where closed/locked at AHQ in the swtor section - example http://answers.ea.com/t5/Technical-Issues/Streamlining-the-game-and-making-it-to-easy/m-p/4943658#M6220 Now I can move this to the discussion forum there instead of just shutting it down. and given people complained F2P and Preferred players had no way to interact it was decided to create a discussion area for them. Don't get me wrong Owen. None of what I said was directed at you or the option to post over at the other forum. I think it's a good step that they are allowing F2P people to post there. It's just a shame they've never implemented it here and it looks like they are preparing to put this forum to bed in the not too distant future, Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 (edited) it looks like they are preparing to put this forum to bed in the not too distant future, All good i understood that it wasn't directed at me, I just do not want my thread losing focus on the intent of why I made it. This forum area will always be just subscriber only, think of it as a perk of the sub I do need to mention that non-constructive posts will not be tolerated at AHQ so where people seem to attack people all the time here at times, it will not be allowed at all at AHQ. Healthy discussion like this is fine though. Edited September 27, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
Totemdancer Posted September 27, 2017 Share Posted September 27, 2017 All good i understood that it wasn't directed at me, I just do not want my thread losing focus on the intent of why I made it. This forum area will always be just subscriber only, think of it as a perk of the sub I do need to mention that non-constructive posts will not be tolerated at AHQ so where people seem to attack people all the time here at times, it will not be allowed at all at AHQ. That would be a refreshing change of pace. Link to comment Share on other sites More sharing options...
OwenBrooks Posted September 27, 2017 Author Share Posted September 27, 2017 (edited) That would be a refreshing change of pace. What would occur to give you an idea, is if I come across a post that is less then constructive, I edit that persons post directly and remove the section that I consider inappropriate and it will have a mod comment that it was removed and why it was removed. example would be [Mod Removed - Personal Attack]. Whats allowed and isn't is found at http://answers.ea.com/t5/help/faqpage#rules-guidelines Edited September 27, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
xordevoreaux Posted September 27, 2017 Share Posted September 27, 2017 Wonder how long it'll be before these forums close down then. That's what I was wondering. Link to comment Share on other sites More sharing options...
Xo-Lara Posted October 15, 2017 Share Posted October 15, 2017 I figured it would be a good idea to bump this thread to remind Free to Play and Preferred players that they have an official space to contribute to now. Link to comment Share on other sites More sharing options...
Vodolebon Posted October 15, 2017 Share Posted October 15, 2017 (edited) Too little, too late: on any game, there is only a small portion of players reading the forums. When i started as f2p in swtor, i could say 1 thing in tchat every 2 minutes. And i quickly understood i couldn't post on the official forums. BW never wanted to hear from f2ps, and they got what they wanted So.. it's nice for the newcomers, but don't expect any influx on the forums. Edited October 15, 2017 by Vodolebon Link to comment Share on other sites More sharing options...
OwenBrooks Posted October 15, 2017 Author Share Posted October 15, 2017 (edited) The forum has a fairly constant influx of people over the years but until now has been for technical issues only. The technical issues forum was moved from swtor.com back in 2015 to AHQ simply because the only people that could get help when it was here on these forums was subscribers only. So moving that forum to AHQ allowed everyone to get help not just subscribers. Bioware have also assigned several Swtor CS to AHQ covering all 3 forum areas English , German and French , this allows if the thread in question requires an official response they can get one, and swtor CS can raise issues back to the studio directly. The new sub forums are there if people want to use them for their own space and depending on what the topic is get a response either from other players or Swtor CS. Technical issues will always be my priority but I do monitor the new discussion forum much like I monitor here Edited October 15, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
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