Argsinquisitor Posted January 14, 2017 Share Posted January 14, 2017 My launcher has ceased to function. I have contacted EA support and run the gambit of hoops and tricks and tips and collected information in ways i never thought possible. They finally decided that due to UO Tracer path dropping a few times it had to be the fault of my ISP. So i contacted them and went through their hoops and tricks and finally we got down to Pingpathing to both swtor.com and the launcher site easo.ea.com. Pinging swtor was clear and quick with 0% drops. Easo.ea.com pinging was slow - average time 153ms but also 0% drops. then i redid the uo trace and again it was dropping packets. Is there anyway, short of having to delete the entire game from my system and reload 5 years of patching *shudder*, that i can reload the latest launcher? I know the original launcher is available, but that's useless to me.. unless of course it then automatically downloads all the subsequent launchers. HELP Link to comment Share on other sites More sharing options...
bossei Posted January 14, 2017 Share Posted January 14, 2017 I'm not sure I understand. Are you not saying that you do have packet loss ("...and again it was dropping packets.")? In that case, why would it help to replace the launcher? Anyway, in UO Trace, you can for example click "Trace route to host" to get a list of all hosts that the packages passes through between your computer and the game server. Then you can either right-click a host in the list and select "Poll..." to test that specific server, or click "Repeatedly poll listed hosts" to test them all at once (though that is rather slow). That way you can isolate more precisely where the packet loss occurs, meaning that you can tell whether or not it is within the realm of your ISP. In case you didn't see this: https://help.ea.com/en-sg/help/faq/connection-troubleshooting-basic/#asterisk Or you could try starting a new thread, mentioning your ISP in the title to see if someone with the same ISP has the same problem (and hopefully a solution). Link to comment Share on other sites More sharing options...
Argsinquisitor Posted January 14, 2017 Author Share Posted January 14, 2017 OK, you are correct. It was poorly phrased. I'm sick and tired of EA and my ISP blaming each other and being caught in the middle. Since neither will offer to actually help me, short of showing me how it's the other guys fault, i want to try to bypass them both and just download/reinstall the latest launcher in an effort to correct the problem. So. Is there a way to access the latest launcher and download it? Link to comment Share on other sites More sharing options...
bossei Posted January 14, 2017 Share Posted January 14, 2017 Ah - I see. Sorry, but I can't help you there. Works fine for me so I never had a reason to try. I hope you find a solution. Link to comment Share on other sites More sharing options...
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