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Read tickets before you pass out automated responces like candy.


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Posted (edited)

I server transferred my character, which caused the name change glitch where you give us an inappropriate name that we change or we don't play, however I transferred him back on changing my mind. Guess what my new username is?

 

RNBQSNLDOSUPUAH

 

I modded one letter for privacy reasons, but yeah, thats my new username. And what was your response when I picked "report inappropriate username" category? Automated "thank you for telling us, we will investigate this. Be aware we cant report to you any actions taken against the account" What actions? I just wanted you to fix a broken glitch.

 

Read tickets before you decide to automate the response. That was the wrong response to a player requesting a name change thanks to your bug.

Edited by Seterade
Posted (edited)

I am aware. According to bioware, the name my character is sporting is deemed "inappropriate for gameplay"

 

Which makes the category chosen very appropriate. When a player receives this type of username, they are prompted to change it immediately or you can't log on, which by context makes it an "inappropriate username" as per bioware guidelines.

 

As for whether I can report my own name? If I make a name against guidelines, according to your post, I have to keep it until it gets reported, in which I would then receive disciplinary action on my account, which frankly I like my spotless record. I would rather report myself then have a perm report on my account

Edited by Seterade
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