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The second rollback took away 6 command levels from me. 54 to 48


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another harbinger player?

 

force majeure isn't covered, however you are welcome to try and see if bioware willing to look into it, however you are not alone there are others on the harbinger server with the same problem on the rollback.

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A dev post from when it happened in 2015

 

The Harbinger is once again available!

 

Before the server was brought down, we confirmed that some players did experience a rollback. Unfortunately, there is no way for us to restore the progress that was lost during that time period. We are looking into procedures to avoid this from happening in the future. We apologize for any inconvenience this has caused.

 

Thanks everyone for your patience.

 

-eric

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Is harb rolling back because it's overpopulated? Is rolling back a defensive mechanism to prevent a crash? I really would like my levels and gear back....

 

you may not get them back at all, it could be anything that set off a server rollback.

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It also took away multiple pieces of 230 gear. Will i be compensated for this or do i just have to deal with it?

 

You are never guaranteed compensation in the event of a rollback. While it's unfortunate you lost gear, you also seem to be leveling at a high rate compared to most players. If all you are looking for is multiple 230 pieces, those drop rather frequently in command crates. Unless you are talking about set piece gear, that's something entirely different. Either way, there's nothing BioWare can do.

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You are never guaranteed compensation in the event of a rollback. While it's unfortunate you lost gear, you also seem to be leveling at a high rate compared to most players. If all you are looking for is multiple 230 pieces, those drop rather frequently in command crates. Unless you are talking about set piece gear, that's something entirely different. Either way, there's nothing BioWare can do.

 

these were set pieces that i obtained.

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If they can track who had a rollback which seems like it's the case based on the qoute from Eric above, then they should at the very least be giving out some form of compensation as a gesture of good faith. Coins, subscription time, whatever.

 

They better.....

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