TomUh Posted December 5, 2016 Posted December 5, 2016 they give lv65 token this expension(12.2.'16) and i make new toon and look it and delete it again and again. but. i did not leveled up. did not use any crew skill , and did not complete any quest. and. token is not refunded. so i make a ticket. to ask what's goin on. and refund my token. and no explain. just disapear my ticket. so i make a new ticket. and disapear again. i made a ticket 3 times. and still. they r gone. what the hell is this. they just deleted my ticket? there is no value to answer my question? what is goin on? or is it just a bug? it's very unpleasent situation. if it's a bug. that's ok. but they just deleted my ticket.with no explanation. it's disrespect.
OwenBrooks Posted December 5, 2016 Posted December 5, 2016 (edited) I would suspect there is also an issue with the ticket system, not the first I have heard of tickets disappearing recently, whether they are actually not there or just not visible i havnt ascertained yet. an alternative is to send an email to support@swtor.com and detail username, server , character etc as details heck provide a link to this thread as well for good measure Edited December 5, 2016 by OwenBrooks
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