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Posted

they give lv65 token this expension(12.2.'16)

 

and i make new toon and look it and delete it again and again.

but.

i did not leveled up. did not use any crew skill , and did not complete any quest.

 

and. token is not refunded.

 

so i make a ticket. to ask what's goin on. and refund my token.

and no explain. just disapear my ticket.

so i make a new ticket. and disapear again.

i made a ticket 3 times. and still. they r gone.

 

what the hell is this.

they just deleted my ticket?

there is no value to answer my question? what is goin on? or is it just a bug?

it's very unpleasent situation.

if it's a bug. that's ok.

but they just deleted my ticket.with no explanation. it's disrespect.

Posted (edited)

I would suspect there is also an issue with the ticket system, not the first I have heard of tickets disappearing recently, whether they are actually not there or just not visible i havnt ascertained yet.

 

an alternative is to send an email to support@swtor.com and detail username, server , character etc as details

 

heck provide a link to this thread as well for good measure

Edited by OwenBrooks
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