ReallyIsaac Posted February 24, 2016 Share Posted February 24, 2016 I haven't gotten my email either... Link to comment Share on other sites More sharing options...
Sakura_Valshion Posted February 24, 2016 Share Posted February 24, 2016 Yeah, I got an email announcing chapter 10 but i didn't get a code for the cartel coins or whatever, but what do you expect, Bioware has been with EA long enough they are treating us as piggy banks and nothing more. Also the fools keep screwing up the game with their bloody crap updates. Link to comment Share on other sites More sharing options...
InfDisco Posted February 24, 2016 Share Posted February 24, 2016 I haven't gotten my e-mail yet. Hopefully it will be here before the new pack comes out. Link to comment Share on other sites More sharing options...
-Bob- Posted February 24, 2016 Share Posted February 24, 2016 More than 24 hours without an update or a resolution to this issue?? What kind of half assed operation are they running? It's an Email, not a theory on gravitational manipulation. This company is terrible and mismanaged. Time to ABORT. Link to comment Share on other sites More sharing options...
Timtheheloguy Posted February 24, 2016 Share Posted February 24, 2016 So I checked my spam folder and the email is there. It's titled "Chapter 10 and Firebrand are here - Play now!" Toward the bottom of the email there's a section with a picture of HK-55 helping the Knight onto a shuttle and is titled "Share your Star Wars love with your friends. At the top of that section is the code for your cartel coins, and at the bottom there's a code for a free trial of Chapter 1 - The Hunt that you can share with a friend. I used the code for the cartel coins and it put them right in my account with no issues. Hope this helps! Link to comment Share on other sites More sharing options...
Sadriel_Fett Posted February 24, 2016 Share Posted February 24, 2016 (edited) Disregard previous. Got mine this morning. Thanks. Edited February 24, 2016 by Sadriel_Fett Link to comment Share on other sites More sharing options...
Timtheheloguy Posted February 24, 2016 Share Posted February 24, 2016 So I checked my spam folder and the email is there. It's titled "Chapter 10 and Firebrand are here - Play now!" Toward the bottom of the email there's a section with a picture of HK-55 helping the Knight onto a shuttle and is titled "Share your Star Wars love with your friends. At the top of that section is the code for your cartel coins, and at the bottom there's a code for a free trial of Chapter 1 - The Hunt that you can share with a friend. I used the code for the cartel coins and it put them right in my account with no issues. Hope this helps! PS. - I received that email on February 19th, just hadn't checked my Spam folder until just now. Link to comment Share on other sites More sharing options...
AjimariResro Posted February 24, 2016 Share Posted February 24, 2016 I dont received a mail Link to comment Share on other sites More sharing options...
Pagy Posted February 24, 2016 Share Posted February 24, 2016 More than 24 hours without an update or a resolution to this issue?? What kind of half assed operation are they running? It's an Email, not a theory on gravitational manipulation. This company is terrible and mismanaged. Time to ABORT. you're surprised? I think bioware is basically down to three incompetent employees; two of which can't even post on a forum in a timely and informative manner. the other guy is busy reskinning items for the cash shop. Link to comment Share on other sites More sharing options...
Eoptis Posted February 24, 2016 Share Posted February 24, 2016 Still haven't received any coins. Checked all folders and nothing. Not sure it's still being worked on, but figured I'd post. Link to comment Share on other sites More sharing options...
marakva Posted February 24, 2016 Share Posted February 24, 2016 stiil no official news for this? Link to comment Share on other sites More sharing options...
HoiPolloi Posted February 24, 2016 Share Posted February 24, 2016 (edited) Nothing yet on this end. Checked spam folder too. Edited February 24, 2016 by HoiPolloi Link to comment Share on other sites More sharing options...
Arculst Posted February 24, 2016 Share Posted February 24, 2016 I have checked everywhere in my email and still see nothing, I should have been eligible for the code as well. Link to comment Share on other sites More sharing options...
Legolose Posted February 24, 2016 Share Posted February 24, 2016 So yeah going on almost day 5 and still nothing ok I think I'm getting the picture... Don't ever speak up against BW Ok I'm getting it I mean this can be the only reason I haven't still received this freaking e-mail.. Link to comment Share on other sites More sharing options...
jedigringo Posted February 24, 2016 Share Posted February 24, 2016 So far, no email. Link to comment Share on other sites More sharing options...
catherder Posted February 24, 2016 Share Posted February 24, 2016 (edited) Nevermind... Edited February 24, 2016 by catherder Link to comment Share on other sites More sharing options...
AlphaWolfAHT Posted February 24, 2016 Share Posted February 24, 2016 Didn't receive my coins. I've checked all my junk folders as well. Link to comment Share on other sites More sharing options...
Motoo Posted February 24, 2016 Share Posted February 24, 2016 No E-Mail yet Link to comment Share on other sites More sharing options...
htoncic Posted February 24, 2016 Share Posted February 24, 2016 No email here. Link to comment Share on other sites More sharing options...
Paravix Posted February 24, 2016 Share Posted February 24, 2016 Hey folks, I wanted to let all of you know that we are looking into the emails. For starters, here are a few things you should look for. As always, make sure to check all of your email folders, including spam, promotions, etc. The subject line of the email is either "A Familiar Face Joins Your Team - Play Chapter 10 Now!" or "Chapter 10 and Firebrand are here - Play Now!". I know of some users who deleted the email thinking it was just our normal newsletter, but your codes were contained in those emails. Now, with all of that being said, I am looking into a few things: Was the email sent to everyone who qualified.Were there any errors during sending, that caused some people to be missed.Did any other issues occur during the process which caused some people to be missed. I have been going through this thread to verify that users were properly identified. As an example, Mutiny, the OP of this thread. I can see that you qualified for the email, and are on the list of people who received emails. So now I am checking on our side to ensure that users like you were in fact properly sent their email. I will let you know what I find out! -eric No code here either and pretty sure im opted in since pre-release Link to comment Share on other sites More sharing options...
PieDragon Posted February 24, 2016 Share Posted February 24, 2016 I have not yet received my coins after waiting a few days Link to comment Share on other sites More sharing options...
Calimus-Moose Posted February 24, 2016 Share Posted February 24, 2016 (edited) I have not received my code as of yet.. but in my case I figured out why. I had not changed my email to the one I am currently using. (I totally forgot) My Old account got hacked and instead of messing with it, I just deleted it and made a new one. I just updated my email for my SWTOR account. Now is the question of do I need to do anything extra to get the code or am I SOL now that I didn't realize my stupidity sooner? I received my coins today. Thank you Bioware for the prompt response. Edited February 27, 2016 by Calimus-Moose Update Link to comment Share on other sites More sharing options...
Raistalion Posted February 24, 2016 Share Posted February 24, 2016 I haven't received an email either, I have the email for Anarchy In Paradise and my regualr CC monthly grant but nothing new otherwise. Link to comment Share on other sites More sharing options...
Shlabber Posted February 24, 2016 Share Posted February 24, 2016 No email here. Link to comment Share on other sites More sharing options...
TigerClaww Posted February 24, 2016 Share Posted February 24, 2016 no email or coins here either looked through my email only swtor emails was one about my subscription change and a reply about a ticket I sent in not relating to this Link to comment Share on other sites More sharing options...
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