Swartsin Posted November 29, 2015 Posted November 29, 2015 So for the past week the game launcher had this on it: Save 25% - Two Days Only Get 25% off all existing Cartel Market Packs - November 26-27. With a picture collage of some very old Packs, making me clap my hands in anticipation for getting the chance to buy some of the packs I missed and maybe even get some older cartel market reputation completed . However, non of the older packs returned, only the same new packs, which indeed got a +25% discount to them in the time frame. So why place the pictures of the older packs and use words like "all existing cartel market packs"? It gives your costumers false hope of getting something back for a short while, which is otherwise denied us. It feels like we are being lied to and few consumers would stand for that. To me it would be like a supermarket chain who advertise "25% off all our cheeses this weekend!" but when I walk into the supermarket that very same weekend, they only have a huge stock of a smelly cheese few would actually want.
roachfex Posted November 29, 2015 Posted November 29, 2015 Depends on how you interpreted the "all existing packs". I was only expecting to see the packs already existing in the CM as part of the sale, so wasn't surprised to see none of the older packs come back. However I can understand some seeing the pics of older packs thinking this. If anything it wasted a couple of seconds and clicks to open the CM, see what was on offer and close the CM again. I'd be more frustrated with your supermarket scenario.
Beltane Posted November 29, 2015 Posted November 29, 2015 (edited) I agree it's misleading, I also thought the old packs were back and was considering dropping some CC for stronghold packs. But I looked before I bought coins and realized they were the current packs only. Wound up spending $5 instead of the $40 I would've spent for old packs. So yeah, kinda misleading, but still the customer's responsibility to look before they leap. Edited November 29, 2015 by Beltane
Ghisallo Posted November 29, 2015 Posted November 29, 2015 Your wishful thinking != misleading. Pretty much this.
Haruen Posted November 29, 2015 Posted November 29, 2015 I was annoyed as well, but... How did this cost you money? ************ for ************'s sake.
JediRelentless Posted November 29, 2015 Posted November 29, 2015 (edited) BioWare screwed it up when they included images that many players would associate with the old packs. Edited November 29, 2015 by JediRelentless
Krenzikai Posted November 29, 2015 Posted November 29, 2015 Open the cartel market, then see the *existing* packs. Simple.
Frenesi Posted November 29, 2015 Posted November 29, 2015 Picture showed alot of old packs. And since all of them technically still exist in the game, the entire thing was pretty misleading. Which is definetely a new trend in Bioware marketing those days.
Inyourprime Posted November 29, 2015 Posted November 29, 2015 (edited) BioWare screwed it up when they included images that many players would associate with the old packs. That's the only thing I'll agree with. But it does say existing packs, so it wasn't hard to figure out. Edited November 29, 2015 by Inyourprime
DarthDymond Posted November 29, 2015 Posted November 29, 2015 (edited) Does it rise to the level of "False Advertising" - no, absolutely not. They qualified the promotion with the term "existing", which can be reasonably read as only applying to the ones currently on the market. But the choice to specifically include the images of the previous packs on the advertisement itself... yeah, that was certainly a little misleading, and I don't disagree with anyone who feels like it comes across as being deliberately so. Hopefully BW get a bit of flak for it and are more careful / less misleading in future promotions, but hopefully it also serves as a learning moment for anyone surprised by this to be a bit more cagey about such promotions as well - be sure to notice when an advertisement uses conspicuous qualifiers like "existing" and be mindful enough that you don't commit before knowing all the details (i.e., in cases like this, don't buy the Cartel Coins until you've seen exactly what items are up for sale). Edited November 29, 2015 by DarthDymond
_NovaBlast_ Posted November 29, 2015 Posted November 29, 2015 (edited) looks at thread ---**double face palms*** ...shakes head .....like the false "early access scam"...this can also be solved you know by ....... actually ...Reading ex·ist·ing iɡˈzistiNG/ adjective in existence or operation at the time under consideration; current. ... existing packs ...means the ones that are "live" at the moment .. if they are not "live" they are not currently existing ..... Edited November 29, 2015 by _NovaBlast_
Frenesi Posted November 29, 2015 Posted November 29, 2015 (edited) ... existing packs ...means the ones that are "live" at the moment .. if they are not "live" they are not currently existing ..... Can we stop playing words? I'm pretty sure old packs still exist - I have my cargo holds flooded with them. In my book, that qualifies for "existance". It's not like they disappeared without a trace. So yea, you can read word "exist" multiple ways. And that's why they should have used something different, like "packs currently on sale" Edited November 29, 2015 by Frenesi
_NovaBlast_ Posted November 29, 2015 Posted November 29, 2015 (edited) Can we stop playing words? I'm pretty sure old packs still exist - I have my cargo holds flooded with them. In my book, that qualifies for "existance". It's not like they disappeared without a trace. So yea, you can read word "exist" multiple ways. And that's why they should have used something different, like "packs currently on sale" No word playing here ...just going by you know the definition of existing ex·ist·ing iɡˈzistiNG/ adjective in existence or operation at the time under consideration; current. existence Definition of existence in English: noun [MASS NOUN] 1The fact or state of living or having objective reality: the organization has been in existence for fifteen years 1.1Continued survival: she kept the company alive when its very existence was threatened TLDR --- if they had said " all packs in EXISTENCE" you would have had a point ...but they didn't they used existing ..which by definition means exactly what they intended it to. Two different words People really like to make up their own definitions on this forum .....**face palms again*** shakes head Edited November 29, 2015 by _NovaBlast_
RogerApple Posted November 29, 2015 Posted November 29, 2015 It's pretty simple. In McDonalds you don't put an old picture of an egg McSandwhich if you are promoting a new one right. They are making lets say decent money. At least over a hundred dollars. That right there is enough money to pay the graphics artist the amount of money it needs to update the picture. The picture is misleading.
_NovaBlast_ Posted November 29, 2015 Posted November 29, 2015 (edited) It's pretty simple. In McDonalds you don't put an old picture of an egg McSandwhich if you are promoting a new one right. They are making lets say decent money. At least over a hundred dollars. That right there is enough money to pay the graphics artist the amount of money it needs to update the picture. The picture is misleading. that example does really apply... if you are unsure ask the person at the counter before you by ... In but in this case there was a valid description of the product .... wow...just wow....the defense of not reading.... wow........ a face palm would be an understatement here..... Edited November 29, 2015 by _NovaBlast_
Eialune Posted November 29, 2015 Posted November 29, 2015 No word playing here ...just going by you know the definition of existing ex·ist·ing iɡˈzistiNG/ adjective in existence or operation at the time under consideration; current. existence Definition of existence in English: noun [MASS NOUN] 1The fact or state of living or having objective reality: the organization has been in existence for fifteen years 1.1Continued survival: she kept the company alive when its very existence was threatened TLDR --- if they had said " all packs in EXISTENCE" you would have had a point ...but they didn't they used existing ..which by definition means exactly what they intended it to. Two different words People really like to make up their own definitions on this forum .....**face palms again*** shakes head You know, if you are going to attempt to hold everyone to the same standard that you have when it comes to English definitions, you might want to consider learning the basics of the rest of the language. Alternatively, ditch the unnecessarily high opinion of yourself and don't be a brat.
Zerileth Posted November 29, 2015 Posted November 29, 2015 (edited) I love the self-righteous, teenage fanbois calling people stupid for not reading. Existing is a loose definition here. The old packs are STILL existing. On the GTN and in people's storage. I have several. Yes it was easy to figure out by simply clicking the cartel button. Perhaps it makes one stupid to see a picture of old packs with the term "existing" and not see some confusion there? <------ I like rebel troopers! Edited November 29, 2015 by Zerileth
XiamaraSimi Posted November 29, 2015 Posted November 29, 2015 (edited) On a side note, shows how unpopular the 2 packs (most likely the new "less items inside" system) are that they put them on sale and used misleding signage (pictures of different/older pack stuff) to get people excited to shop (Still haven been any for sale of newest pack on jung ma last pack only had some come up a few days before the new one came out) Edited November 29, 2015 by XiamaraSimi
Damask_Rose Posted November 29, 2015 Posted November 29, 2015 Did they have pictures of the actual packs or just the items? I thought it was just the items, and all of those are still available in the gold, silver & bronze packs.
ShepardSpock Posted November 29, 2015 Posted November 29, 2015 Did they have pictures of the actual packs or just the items? I thought it was just the items, and all of those are still available in the gold, silver & bronze packs. That was my thinking too. And those packs were on sale.
Tolunart Posted November 29, 2015 Posted November 29, 2015 I love the self-righteous, teenage fanbois calling people stupid for not reading. Existing is a loose definition here. The old packs are STILL existing. On the GTN and in people's storage. I have several. Yes it was easy to figure out by simply clicking the cartel button. They're discounted too. You just can't buy them.
Tsillah Posted November 29, 2015 Posted November 29, 2015 Open the cartel market, then see the *existing* packs. Simple. Go to the GTN and see the "existing" packs. Clearly it would've been better to say "current" packs rather than "existing" packs.
Reno_Tarshil Posted November 29, 2015 Posted November 29, 2015 Putting up a picture of the old packs was a bad marketing move but if it says existing than you should assume it means w/e is on the market during that promotion.
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