obydon Posted November 27, 2015 Posted November 27, 2015 SO I had the random cartel market purchase error as i clicked purchase . the game took my 950 CC and failed to deliver the supercrate to the unclaimed items bin . I submitted a ticket immediately and provided a time stamp . that was back on 11/04 . its been 22days and after repeated calls and useless reps telling me that it has been escalated to in game support and numerous notes attached to the ticket , NO ONE CAN DO A DAMN THING !! They cant connect me to ingame support i cant speak to a manager and the one time i did i got disconnected after getting no where . Really EA this is the best you can do for CS ? If it was blizzard it would have been handled right on the phone as i was logged in ! maybe EA should take a HINT ?! Customer service for swtor has got to be the biggest joke of the year !!
Deshiel Posted November 28, 2015 Posted November 28, 2015 When you contact customer service via email, make sure to present the number of your ticket, your account name and much info as you can provide. Screenshots are especialy helpful. In your case I would login on the website and screenshot my cartel coins history.
Fleurdelis Posted November 28, 2015 Posted November 28, 2015 SO I had the random cartel market purchase error as i clicked purchase . the game took my 950 CC and failed to deliver the supercrate to the unclaimed items bin . I submitted a ticket immediately and provided a time stamp . that was back on 11/04 . its been 22days and after repeated calls and useless reps telling me that it has been escalated to in game support and numerous notes attached to the ticket , NO ONE CAN DO A DAMN THING !! They cant connect me to ingame support i cant speak to a manager and the one time i did i got disconnected after getting no where . Really EA this is the best you can do for CS ? If it was blizzard it would have been handled right on the phone as i was logged in ! maybe EA should take a HINT ?! Customer service for swtor has got to be the biggest joke of the year !! I had a similar issue but not with the cartel market but with legacy unlocks. They weren't taking so I clicked the button several times trying to get the unlock to work. After logging out and logging back in the unlock was there but I was charged cc's for every time I clicked the unlock button. I wrote my ticket on the 5th of November with no response yet.
Rhazesx Posted November 28, 2015 Posted November 28, 2015 The ticket system is just going to auto close your ticket out over and over or leave it open forever. Its a dead end. Its intentionally set up this way because of greed. I suggest calling them on the phone. They will tell some crap line that cartel purchases are a different department which of course they can't connect you to but can send them an email about your issue. I'll save you some trouble. That Email will never be answered. Explain to the customer service agent how you expect never to get an answer or a refund because that is why the system is set up and ran the way it is and that you would like a month of game time added to your account so you can at least get your money back. They can handle subscription refunds.
JaggedOne Posted November 28, 2015 Posted November 28, 2015 TO THE OP: your title implies that farts are useful in non-tornadic situations. Would you elaborate on how you see farts being useful in general (except of course for reduction of gastrointestinal pressure and making your friends and little kids laugh) ???
Bluttoh Posted November 28, 2015 Posted November 28, 2015 TO THE OP: your title implies that farts are useful in non-tornadic situations. Would you elaborate on how you see farts being useful in general (except of course for reduction of gastrointestinal pressure and making your friends and little kids laugh) ??? Methane! On a calm day you can bottle it, then put on those burgers.
DarkSaberMaster Posted November 28, 2015 Posted November 28, 2015 Sounds like quality customer service.
obydon Posted November 28, 2015 Author Posted November 28, 2015 TO THE OP: your title implies that farts are useful in non-tornadic situations. Would you elaborate on how you see farts being useful in general (except of course for reduction of gastrointestinal pressure and making your friends and little kids laugh) ??? I was trying to use an analogy that wouldnt be offensive to anyone ! and that was the only one i could come up with . as frustrated and angered as i am I still try to keep it pg-13 .
GythralSWTOR Posted November 28, 2015 Posted November 28, 2015 I was trying to use an analogy that wouldnt be offensive to anyone ! and that was the only one i could come up with . as frustrated and angered as i am I still try to keep it pg-13 . Unlike CS which is U or R depending on how funny/offensive you find the Droid inept, condescending and usually irrelevant replies.
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