ZoraThrall Posted November 18, 2015 Posted November 18, 2015 (edited) Greetings. Before patch 4.0.2 I had no technical issues with the game. But after the patch and the game has updated my game crashes almost immediately after reaching the load screen to character selection - without any notification. Anyone else having this issue? Anyone know whats could be causing this and how to fix this? Because following the troubleshooting guide have not fixed the issue. I appreciate all constructive help. Thank you. /Zor Edited November 18, 2015 by ZoraThrall Edited topic slightly.
ZoraThrall Posted November 18, 2015 Author Posted November 18, 2015 (edited) [uPDATE] I just tried to launch the game where I hit ALT + Enter key when the load screen occurred - to make it change to windowed mode from Full screen mode - Result was still a crash to desktop. However this time I got an actual error code - with the message to contact customer support. The error code was C5. /Zor Edited November 18, 2015 by ZoraThrall
ZoraThrall Posted November 18, 2015 Author Posted November 18, 2015 (edited) C5 is corruption , follow this Thank you. I've deleted the bitraider folder to force the verification process, so the launcher is now verifying the installation. In my opinion its not a very user friendly way to have it verify the installation. The launcher should have and actual button to have it verify the installation, which basically just calls a script to delete the files the files necessary to start the verification process. I will update this thread once it's done verifying. /Zor Edited November 18, 2015 by ZoraThrall Spelling errors and typos.
ZoraThrall Posted November 18, 2015 Author Posted November 18, 2015 (edited) [uPDATE] It has repaired the installation and I was able to launch it windowed, however now it's in quickplay mode at 0% installed even though it was fully installed - which is quite odd. [uPDATE 2] Restarting the game seem to have fixed the quick play issue. Also the game have been reverted back to fullscreen mode - no crash. So far so good. [update 3] Solved! /Zor Edited November 18, 2015 by ZoraThrall Post updated!
ZoraThrall Posted November 18, 2015 Author Posted November 18, 2015 (edited) IF you have this issue too then To FIX this issue please follow >> THIS GUIDE <<.. If this does not fix your issue then you'll have to try and find a fix at ANSWER HQ.. I hope this helps you.. /Zor Edited November 18, 2015 by ZoraThrall
Stephanielynn Posted November 18, 2015 Posted November 18, 2015 Game stuck at initializing for me after I have download the patch... so I would say its broke.
ZoraThrall Posted November 18, 2015 Author Posted November 18, 2015 Game stuck at initializing for me after I have download the patch... so I would say its broke. You can try the following.. 1/ Restart your computer and then log into the launcher and see if that helped. 2/ If restarting did not help then you can try to remove bitraider as described in the guide thats linked to in the discription - this will force the launcher to verify the installation and repair it if needed. 3/ If werifying the installation (+repairing it) doesn't help either then head to Answers HQ to find a solution or ask a question there to get further assistance - link is also in this thread. /Zor
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