mojstaryzdziecmi Posted November 12, 2015 Posted November 12, 2015 Hi all! Sorry for my english. I was tryin to akces my account but I need to enter my One Time Password. And I have problem because i dont have this password. I should have it on my e-mail but I was change my e-mail and now there is no One Time Password on it. I was tryin to acces wright now. I was change my e-mail two day's ago. Pls help me. One more time sorry for my English.
DocDAM Posted November 13, 2015 Posted November 13, 2015 I don't have a good answer for you, but I suggest you call customer service. This is the kind of issue they should be able to handle. Hope they come through for you.
Emersyn Posted November 13, 2015 Posted November 13, 2015 If you have an option, try and get a security key on your account. I was forced to enter a 1-time password every single log in on this website before - even from known and trusted connections (mainly just my own wifi) - once I got the key I've never had to do it again.
ShawDou Posted November 13, 2015 Posted November 13, 2015 (edited) Hi, i had similar problem with this. Some email providers have this problem. If you are able to change your email, move it to gmail. I never had problem with gmail. If you cant log in and change your email, then you can create EA account with same email and change it via EA account (it should link with swtor one and change mail in swtor too). Edited November 13, 2015 by ShawDou
Icestar Posted November 13, 2015 Posted November 13, 2015 (edited) When you have solved this, consider adding a security authenticator. It adds extra security to your account and give 100 Complimentary Cartel coins per month. Edited November 13, 2015 by Icestar
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