Jump to content

any updates on the walmart canceled orders


zakyra

Recommended Posts

just wondering if anyone had anything to add,

 

backstory: ordered from walmart website, on beginning of dec site then show'd ordered canceled, then we received email saying it was an error that caused website to show canceled, order will still go thru, and now the website shows processing

 

saw that some ppl are saying our orders wont be shipped until 12/20/11

 

the website for my order still says "processing" without a ship date

 

just wondering if anyone has any updated info?

Link to comment
Share on other sites

just wondering if anyone had anything to add,

 

backstory: ordered from walmart website, on beginning of dec site then show'd ordered canceled, then we received email saying it was an error that caused website to show canceled, order will still go thru, and now the website shows processing

 

saw that some ppl are saying our orders wont be shipped until 12/20/11

 

the website for my order still says "processing" without a ship date

 

just wondering if anyone has any updated info?

 

Well mine went back to processing but I was really expecting it to go to shipped. If it does not arrive by the 20th I will blame BW fully. How much of a pre-order do they need to get the frakking game to me on time. This is beyond rediculous.

Link to comment
Share on other sites

I talked to Wal-mart Customer Service on Saturday (Dec. 10th).

 

As of that day, they still said that they wouldn't be able ship until the game's official release on 12/20.

 

I doubt their policy has changed in the last three days. If it had, they probably would have shipped it already, or at least e-mailed us saying something about it.

Link to comment
Share on other sites

See you AFTER launch!

 

Oh no doubt. Will most likely be the most screwed up launch in history. I imagine all these pre-launch people suddenly being locked out because two months of a pre-order is not enough time for BW to get a game to a customer.

Link to comment
Share on other sites

im not so much into laying blame, but i do wish walmart would update my order confirmation on their website so a day i can expect it to be shipped

 

if they wont ship until 12/20, then show 12/20 on the site, otherwise ill just keep thinking it could be earlier

Link to comment
Share on other sites

im not so much into laying blame, but i do wish walmart would update my order confirmation on their website so a day i can expect it to be shipped

 

if they wont ship until 12/20, then show 12/20 on the site, otherwise ill just keep thinking it could be earlier

 

Agreed

Link to comment
Share on other sites

How I envy those who got their CEs from Origin.

 

A lot of action while the forums were down that is of interest to us folks:

 

 

  • I saw a tweet from an official source saying there was no reason why any retailer shouldn't have our products to us by the 20th.
     
  • I got an email at 4:30 am est from a walmart cs rep that my CE was going to be delivered on the 20th. (Dec. 13)
     
  • Also, while the forums were down, most of us have received pending transactions on our funds, so that may mean shipping could start soon.

 

Our chance at getting CEs by the 20th is looking better than it has in weeks, but don't get too hopeful, we can't be sure BioWare/Walmart will come through for us stragglers.

 

It's a shame they aren't doing more to help us, or even acknowledge the problem. This has been a terrible experience for all of us CE purchasers involved with both Walmart and BioWare.

 

Enjoy your EA for now, don't waste any of it, because we may be forgotten at launch.

Edited by SethTheSith
Link to comment
Share on other sites

thanks for the info seththesith

 

 

i just want something on my order that says when it will be shipped

 

 

if u go in like u are a new order for the se, it says should receive by dec 22 for all shipping options

 

so hopefully that means that it wont be dec 29th or jan 2012

 

but if it still says "processing" on the 20th ill just order a de

 

sad but i dont trust them after the cancel fiasco

 

 

wish we could just see the order saying shipped or will ship with a date

Link to comment
Share on other sites

Just got off the phone with Walmart Customer Service if you can even call it that. They said the shipping date for SWTOR is Dec 20th at the earliest. We deserve at least a week's extension on the preorder play time after having to deal with this bs.
Link to comment
Share on other sites

Oh no doubt. Will most likely be the most screwed up launch in history. I imagine all these pre-launch people suddenly being locked out because two months of a pre-order is not enough time for BW to get a game to a customer.

 

LOL How about FIVE MONTHS? I preordered back on July 22 and Walmart is telling me the same thing. This is messed up.

Link to comment
Share on other sites

I just spoke to Walmart about the newest canceled email I have gotten from them. They said that the vendor canceled all orders through Walmart and that Bio will be sending out the merchandise. As to how that will work I am not sure, all I know is they said I will get a refund in 5 days or so not including weekends so that puts me at Tuesday of next week at the earliest.

Then if there are any copies available at Bio, they didnt state whether or not i needed to call them and set something up or what. As to my preorder code I have no idea what will happen with that. I am guessing I will not be seeing the game till mid January now.

Link to comment
Share on other sites

×
×
  • Create New...