Wezh_Kazama Posted November 10, 2015 Posted November 10, 2015 I wasn't sure where to else to put this since I'm still fairly new to the game as far as experience goes. I finally decided to try the mobile security app and I'm having trouble getting it to work. I put in the correct serial number from the phone into my account, and when I try the code the app gives me, it tells me "Sorry, we couldn't find your serial number. Try Again". No matter how often I try it doesn't work. Any advice or help?
makkunkun Posted November 10, 2015 Posted November 10, 2015 Hello, I am not sure what the answer could be, but check this reddit post's answer by zeralin. It seems to be similar to your issue. You can also try calling customer support here. Hope this helps. Have a fine day.
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