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Posted (edited)

I paid for a subscription, but my account in game still says preferred status. The fact that I can even post here means the website recognizes me as a sub right? I know a few people have reported this problem over the years. The responses have mostly been that it takes a few hours for the subscription to kick in. But it's been over a day for me. My account says "You have 28 days of subscription play time remaining." So I've basically lost a day of my subscription.

 

Edit: I called and the issue was resolved in minutes!

Edited by theholycarp
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