tehlawlrus Posted November 6, 2015 Posted November 6, 2015 So I bought the Trickster with one character, then logged into another and opened my collections page, then paid 400 odd cartel coins to unlock it. The issue is, I can't seem to claim it. Hovering over the button now, it says that I've added this item to my collection from another character, and that I can purchase the ability for all characters on my account to use this item... but I just did that. The button to add it to my inventory is greyed out and says "you do not have permission to reclaim this item". This character I'm trying to give the mount to already has a few speeders as well as speeder pilotting II, or whatever the skill is called, so being underleveled is definitely not the issue. So what gives? It isn't listed with my other mounts, and I sure as heck am not paying to do it again... what can I do?
XiamaraSimi Posted November 6, 2015 Posted November 6, 2015 Its a bug due to latency, restart the game and you should be able to claim it
Jerqa Posted November 6, 2015 Posted November 6, 2015 Re-logging and/or restarting the game should correct this. If you still have trouble and are not able to claim it then you'll have to put in a ticket or call customer service. Hope you get this resolved, good luck
Emersyn Posted November 6, 2015 Posted November 6, 2015 Its a bug due to latency, restart the game and you should be able to claim it likely this - hopefully it works - please let us know if it doesn't - you should NOT have to pay the 400 CC again, the system shouldn't allow you to either
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