groza_emanuel Posted November 5, 2015 Posted November 5, 2015 Hello, I was made prefered status when I am a sub. On the site it shows that I have 28 days left, my payal account says that there was a redrawal from my banck account to SWTOR.com and to top it all I can't make a ticket ingame becouse the damned create ticket button cannot be clicked. Suggestions?
SerraShar Posted November 5, 2015 Posted November 5, 2015 Call them directly . -------- If you need assistance with your account, encounter a problem while making a payment, or are unable to log in to the game the best course of action is to contact our Customer Service team over the phone. You can contact our team for the price of a local call by calling the numbers listed below: USA: 1-(855)-345-2186 UK: (0203) 0141 826 Germany: (0221) 8282 9212 (Phone support available from 09.00 CET - 21.00 CET) France: +33 (0) 4 81 68 10 51 (Phone support available from 09.00 CET - 21.00 CET) Please note: Calls made from landlines are local-rate, while those made from mobile devices may be subject to additional charges from your provider. If you're calling from a country that is not listed above, please see this FAQ: http://www.swtor.com/support/helpcenter/5200 for more information about contacting our Customer Service team. Electronic Arts Technical Support 209 Redwood Shores Pkwy Redwood City, CA 94065
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