Waferdanos Posted November 3, 2015 Posted November 3, 2015 (edited) During Early Access, my raid team cleared Dread Palace operation in Hard Mode to get 224 tokens. First four bosses dropped 220 + 224 tokens as intended. But from Dread Counsil encounter we got only 220 token. Back than, i didint thought much about it, such bugs are normal during Early Access, and submitted a ticket. Today i've received a response, which was somewhat frustrating to say the least. Quote from response: "I've been able to lok into problem that you experienced with Dread Palace and though I can see that you cleared operation I'm afraid that I have been unable to verify that you met all the requiremenrs for the additional exarch gear" With all respect to BW employees, how this answer even make sense? We have got a 220 token from boss fight - so it was, without doubt, a Hard Mode operation. Dread Palace was a Highlighted operation during Early Access, no need to verify that. How come that we do not met all the requirements? Maybe i've got salty, and do not understand his answer? Edited November 3, 2015 by Waferdanos
xeqtoRDoom Posted November 3, 2015 Posted November 3, 2015 At least you got a response. We cleared DP HM while it was highlighted 2 times, opened the ticket both times, 22.10. and 26.10. and we still haven't got a single response. At this point I highly doubt you will be compensated by lack of 224 loot on the last boss.
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