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Posted

I just created a new character on Ebon Hawk and was able to log in.

 

Have you checked to see if you can create a character on any other servers?

Posted

I can log into Begeren colony. Just not Ebon hawk

 

Went back to Ebon Hawk and could not log in once more. I can get to character select. Tried selecting different characters but nothing works.

Posted

Hmm interesting.

 

Maybe try to exit the game completely and run a repair from the launcher. Something may have got corrupted somehow?

Posted

Call support if you can't log in. This qualifies as something you can call them over, per their own guidelines:

 

If you need assistance with your account, encounter a problem while making a payment, or are unable to log in to the game the best course of action is to contact our Customer Service team over the phone.
  • 3 weeks later...
Posted
I can't get to any toons. I called customer support and they told me to put in a ticket after I already told them I had one in. On the ticket I got the BS protocol droid telling me to check the forums. Let me know if you have any success. I've tried logging out, switching to another server and diagnosing the launcher just for good measure. I'm gonna try to restart my computer but I doubt that will work. Wish me luck. If I figure anything out I'll post.
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